Quality Inn

We were looking for a place to sleep on our 2,500+ mile road trip to see the headwaters of the Mississippi River at Lake Itasca. This was a perfect place to stop. This hotel appears to have been recently remodeled. Don't let the old building next door scare you off. Laminate floors. Breakfast was OK. Our room was clean and well-equipped. The staff was friendly and helpful. We got in late, so we didn't use the pool or other facilities. This was a good value for the price.

Natiest place I’ve ever sleep at for a price of $200!!!! Dirty floor like it has not been sweep yet, crockroaches everywhere!!!!!! I happened to move the little device by the tv and the desk was nasty, like they never clean under that mini device! Pool was not opened as advertised online, my kids was waiting for that all day. False advertisement!!!! Wifi was slow, cant get youtube to work on the kids Tablets. Never again, for this price Im sure somewhere else can offer us a cleaner place. I called the front desk and told them about the crockroaches and they didnt offer anything and no room to change. Please dont book with this hotel.

This is the worst hotel I’ve stayed in, dirty rooms, No housekeeping services, felt like a”bait and switch “ for rooms. The pictures on the website are definitely not the rooms you get when you’re here. If at all possible DO NOT STAY HERE! We unfortunately had no other options but to stay here because of college graduation and we couldn’t find accommodations anywhere in town. When you walk on the floors you can feel the air gaps of the faux wood floor. I’m not sure they know how to sweep or wipe anything down, these are pretty obvious cleaning issues and easy to clean with a little effort.

I was duped by Priceline. We had made reservations based on the photos online. When we arrived at our destination, we were concerned for our safety. You have to drive past a deserted hotel to get to the Quality Inn. When we arrived there, we saw a pile of debris outside the windows. I tried calling the Inn 3 different times to cancel our reservation with no answer. Do not make a reservation with this hotel. They are not ready for guests!

worst customer service i have ever had the displeasure of working with. my trip was canceled and when i tried to cancel this hotel with over 3 weeks advanced notice they would not refund or give it any consideration. I hope I never have to stay at another Quality Inn ever.