Usuário convidado
23 de outubro de 2024
Having previously visited this lovely hotel we were shocked to receive a demand for payment on arrival without even a word of welcome ! No problem with paying but the interpersonal skills on reception - in the next door hotel- were lacking. The rocamar used to have a wonderful staff, professional and friendly. Now the hotel is a stripped out shell, no reception , no bakery, and a complete lack of security ( previously there was always a guy on overnight ). In the evenings the lights on the stairways were off, we used our phone torches for safety . Very sad , spoilt by some faceless chain. This will be our last stay at a hotel which really had it all in terms of location , ambience , comfort & welcome . Now it only offers the location , simply not good enough .
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