Hotel Servigroup Pueblo Benidorm

First visit here and won't rush back. Needs updating and upgrading Poor WiFi, poor security around pool, dirty accomodation. I was in room 3008 in a block at the back of the pool, walls very thin, lots of noise. Dirty shower and ceiling photos attached Full of stag and hen parties. Some stags in groups round pool with their own Bluetooth speaker playing loud intrusive inappropriate music, also had glass bottle of Smirnoff and rum to avoid using bar ( no one said anything). I had a room on my own and to be honest I would have changed hotels had I been sharing. I'm 16 stone 5 ft 10 and struggled to close shower door. WiFi signal was very hit and miss. To be honest I felt like I had gone back to the 90's. No smoke detector in room but a very good digital safe. Room door very secure with lock yet ground floor balcony just a flimsy click switch like a baby gate. TV in room very small didn't work properly. Beds very poor quality, very light , I could easily move them with 1 finger, I think the room above me was moving them rapidly without the use of their hands, if you get what I mean. Some redeeming qualities were great breakfast selection. Helpful and happy staff. To be honest it's just a budget hotel and needs to price accordingly or spend some money. When Benidorm is full you may not have another option. Enjoy yourself it's later than you think

Not a bad hotel, location was ok but quite a walk to the best bars and restaurants. Rooms were fine and the maid was lovely and did a great job. In terms of food we only had Breakfast and it was lovely, huge choice and probably the best breakfast I've had in any hotel. The pool bar does serve a small selection of food too (chips, burgers etc.) The biggest let down of the hotel is the entertainment which was very much catered for the Spanish guests so the English children couldn't really join in or understand what was happening. The evening entertainment was also primarily Spanish so we had to go out of the hotel every night to find entertainment elsewhere (Sinatras Premium and Tropical were our go to places for entertainment, they had some fantastic acts but it is about a 25-30 minute walk to them so we got a taxi most nights). You could usually get a sunbed but not in the best spot unless you're up very early as people do reserve them with their towels. I'd be unlikely to return simply because it was boring for my son not being able to join in with activities and entertainment, a great hotel for Spanish guests though.