Avaliações do Cocolie Beppu

I just realized there are many check-in problems through the years from many other users. Basically I didn't receive any check-in information (since it is a pseudo airbnb apartment ), and it was very hard to find anyone to talk to. No online instant support, found a telephone . Called many times not working no answer. Finally got a Japanese friend to call for me and then they sent the information to phone sms, which they should have done . Anyways got into the building and room, then needed to check in to the tablet thingy. Also couldn't do that because they did not provide any Id number for me, so I needed to get that information from an online chat person on the tablet . Couldn't they have just made everything easier ? We were ready to find another hotel , luckily I had a Japanese friend to help out otherwise I would be stuck for sure. I really don't reccomend this place , especially don't book through their official websites , better through other platforms like Agoda , so at least their support would have helped. Anyways the room size and facilities were fair to their description , so it was fine, except their were bugs. We were scared because of the bedbugs mites epidemic in Japan, but luckily they were just carpenter bugs, harmless mostly. Anyways I would really book a real hotel, or through other platforms. Please avoid this hotel.