NH Berlin City Ost

Avaliações do NH Berlin City Ost

NH Berlin City Ost

Rathausstraße 2-3, Berlin, 10367, GermanyVer detalhes do hotel
NH Berlin City Ost
NH Berlin City OstNH Berlin City OstNH Berlin City Ost
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1 noite

Avaliações dos hóspedes

4/5
Muito bom
76 avaliação
Avaliações verificadas
Agradável e bem localizado4.1
Comodidades3.9
Atendimento4.0
Limpeza4.1
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Todas as avaliações(76)
Avaliações positivas(41)
Avaliações com fotos/vídeo(1)
Avaliações negativas(5)
Davor
Duplo standard
Hospedou-se em jan 2025
Viaje com amigos
4 avaliação
4.7/5
Incrível
Publicado em 21 jan 2025
Was a 3 night stay, didn't use much of facilities, but it's a proper city hotel, clean with kind staff! Can only recommend!
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Chin chien tee
Duplo standard
Hospedou-se em ago 2022
Casal
5 avaliação
5.0/5
Excepcional
Publicado em 3 ago 2022
friendly staff and very clean hotel , the location are close to the tram or train station
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Resposta da propriedade: Dear Chin chien tee, thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members and our location. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Berlin City Ost in the near future.Sincerely,Athanasia KammenouFront Office Manager
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Tronelle
Duplo standard
Hospedou-se em nov 2024
Casal
6 avaliação
4.2/5
Muito bom
Publicado em 1 dez 2024
Hotel ist etwas älter und optisch in die Jahre gekommen, jedoch sauber und einladend. Betten sehr bequem. Das Geräusch der Minibar hat nachts gestört (wie ist diese überhaupt in Betrieb wenn leer?), ansonsten war es sehr ruhig. Das Frühstück fanden wir entgegen der anderen Bewertungen enttäuschend. Viele Convenience Produkte, außer Hummus und Quark keine frischen Aufstriche, wenig Auswahl bei den Brötchen. Es war okay aber erwarten Sie kein ausgefallenes frisches üppiges selbstgemachtes Essen. Fanden wir sehr schade, da das Hotel echt super war. Das Restaurant das das Frühstück veranstaltet könnte etwas mehr Mühe aufwenden für frische Speisen
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Resposta da propriedade: Dear Tronelle, thank you for choosing our hotel and taking the time to share your feedback about your experience with us.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Athanasia KammenouFront Office ManagerBest regards,
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SongyaSun
Duplo standard
Hospedou-se em mai 2024
Negócios
32 avaliação
4.1/5
Muito bom
Publicado em 15 jun 2024
性價比很高的一家酒店。設施稍微有點舊,但是很乾凈,服務也中規中矩。 地理位置很好,走路不到10分鐘就能到地鐵5號線Frankfurter Allee,柏林幾乎所有的著景點都在這條線路上。還有 Sbahn 42號/8號/9號線也可抵達。
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Resposta da propriedade: Dear SongyaSun, thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Berlin City Ost in the near future.Sincerely,Athanasia KammenouFront Office Manager
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Usuário anônimo
Duplo standard
Hospedou-se em abr 2024
Viaje com amigos
5 avaliação
4.0/5
Muito bom
Publicado em 6 mai 2024
一切正常。
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Resposta da propriedade: Dear guest, thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay with us. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Berlin City Ost in the near future.Sincerely,Athanasia KammenouFront Office Manager
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Moria Lu
Duplo standard
Hospedou-se em fev 2022
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 9 mar 2022
位置離車站很近,走路3-5分鐘左右。酒店內有電梯,房間很整潔舒適,衞生間也算大。不過房間內不提供水和水壺,有需要的可以在樓下投幣購買。
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Resposta da propriedade: Dear Moria Lu, thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay with us. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Berlin City Ost in the near future.Sincerely,Athanasia KammenouFront Office Manager
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Usuário convidado
Hospedou-se em dez 2024
Casal
4.0/5
Muito bom
Publicado em 26 dez 2024
Clean hotel, quite a long way from the city centre in a bit of a run down area. Easy transport links with underground and overground stations all within a 5-10 minute walk. We booked breakfast as an option which was simple continental breakfast at the adjoining Italian restaurant.
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Elizabeth R
Hospedou-se em dez 2024
Outros
5.0/5
Excepcional
Publicado em 18 dez 2024
We stayed here to go to the Christmas markets. The location is great and easy to hop on the underground. An Aldi across the road is good for snacks. The hotel restaurant was brilliant. We had a lovely meal and very good value for money. The staff were Very accommodating and excellent and it was my daughter's birthday and they made a fuss of her which was lovely. Overall very pleased with the room. Had all the things we needed. Not luxury but comfortable
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Resposta da propriedade: Dear Elizabeth R., thank you for choosing our hotel and taking the time to share your feedback about your experience with us. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back. Sincerely, Athanasia Kammenou Front Office Manager
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WeeJoaniw
Hospedou-se em nov 2024
Outros
5.0/5
Excepcional
Publicado em 19 nov 2024
Hotel and staff were excellent. Ideal location for us. Plenty of public transport a very short walk away. Rooms in hotel were great, plenty of space, fridge, kettle and tea/coffee facilities provided. And a safe if required. Rooms were also very clean. No noise at all either. Brilliant for a city hotel. I do love this hotel and will be back at the first opportunity.
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Resposta da propriedade: Dear Trapadvisor Member, thank you very much for your honest feedback. We are glad to hear that you enjoyed your stay with us. Thank you very much for the kind words in behalf of our nice rooms, the great location and our friendliness. We are looking forward to welcome you back with us anytime soon. Best regards Victor Heilgermann Assistant Front Office Manager
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John Q
Hospedou-se em out 2024
Negócios
5.0/5
Excepcional
Publicado em 30 out 2024
Very helpful desk staff on Wednesday 30.10.24, who helped me with my parking in the area. Check-in was quick and efficient, room was ready, breakfast was full of choice, staff were attentive and were responsive to requests, a pleasant stay allround.
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Resposta da propriedade: Dear John, thank you very much that you took the time to give us feedback. We are glad to hear that you enjoyed your stay with us. Thank you very much for the kind words in behalf of our friendly stuff and our good breakfast. We are looking forward to welcome you again with us anytime soon. Best regards Victor Heilgermann Assistant Front Office Manager
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AliHadi00
Hospedou-se em set 2024
Outros
5.0/5
Excepcional
Publicado em 23 set 2024
We were in Berlin for the wedding of my cousin. We stayed in NH Berlin City Ost. It was an incredible experience. The receptionists (both the Turkish guy (sorry dont' remember his name) and Niloufar) have been really really helpful. We asked if we could have our rooms early , which they kindly did. We needed two extra two rooms for our guests who came to Berlin and they were not happy with their hotels. These receptionists arranged those rooms quickly without any issues. I would definitely stay in this hotel if I go back to Berlin.
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Resposta da propriedade: Dear Tripadvisor member, thank you very much that you took the time to give us feedback. We are glad to hear that you enjoyed your stay with us. Thank you very much for the kind words in behalf of our staff members and the friendliness of them. We are looking forward to welcome you again with us anytime soon. Best regars
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londonparks2018
Hospedou-se em mai 2024
Outros
5.0/5
Excepcional
Publicado em 20 mai 2024
Excellent hotel given the very reasonable price. Good location (Berlin Ost) for clubbing. Staff very welcoming and helpful. Spotlessly clean everywhere. I didn't book breakfast but will next time as standards seem very high.
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Resposta da propriedade: Dear Tripadvisoruser, thank you very much that you took the time to give us feedback. We are glad to hear that you enjoyed your stay with thank you very much for the kind words in behalf of our location and the friednly staff. We are looking forward to welcome you again with us anytime soon. Best regards Victor Heilgermann Assistant Front Office Manager
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graham t
Hospedou-se em jan 2024
Outros
5.0/5
Excepcional
Publicado em 29 jan 2024
Slightly out of the centre of town, but with good cheap transport connections, and only 15 minutes travel time to centre of the city. breakfast and location of a good Italian restaurant helpful, along with self service in reception.
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Resposta da propriedade: Dear Graham, thank you very much that you took the time to give us feedback. We are glad to hear that you enjoyed your stay with us. Thank you very much for the kind words in behalf of our location and our breakfast. We are looking forward to welcome you again with us anytime soon. Best regards, Victor Heilgermann Assistant Front Office Manager
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Usuário convidado
Hospedou-se em dez 2023
Família
4.0/5
Muito bom
Publicado em 7 dez 2023
A really clean hotel just a short distance from the centre of the city. The rooms are very clean with all amenities. The addition of a fridge in the room was very welcome. You have a choice to have your room serviced daily or not, and the incentive is a free drink or snack per person in the room if you choose not to. You can request fresh towels or anything else you may need. My only disappointment was the bed. It was so incredibly hard, and I ended up sleeping in the chair in the room for 2 of my 3 nights (the chair was very comfortable) the duvets and pillows were of a lovely quality. The breakfast was a bit hit and miss, 2 out of the 3 mornings there was little to no hot option left and even with over an hour to go before the end of service it was not being replenished. There was plenty of cold options, but when it's -3 outside and snowing, a hot breakfast is a better start to the day. The Italian Restaurant attached was very good, and the food authenticially Italian. It was very fairly priced and portions were huge. Transport to the city is super easy with 2 stations within 10 minutes walk one to the left and one to the right.. the S Bhan was also next to the U Bhan station. I would happily stay at this hotel again.
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Usuário convidado
Hospedou-se em out 2023
Casal
5.0/5
Excepcional
Publicado em 16 out 2023
My wife and I came to Berlin for our anniversary. We have stayed here before and the hotel is brilliant. There was fresh fruit and Prosecco as a welcome which was lovely. We love Berlin and this hotel allows us to explore other parts of the City that we don’t normally explore.
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