Leonardo Hotel Berlin Mitte

Avaliações do Leonardo Hotel Berlin Mitte

Leonardo Hotel Berlin Mitte

Bertolt Brecht Platz 4, Berlin, 10117, GermanyVer detalhes do hotel
Leonardo Hotel Berlin Mitte
Leonardo Hotel Berlin MitteLeonardo Hotel Berlin MitteLeonardo Hotel Berlin Mitte
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1 noite

Avaliações dos hóspedes

3.9/5
Bom
122 avaliação
Avaliações verificadas
Agradável e bem localizado4.1
Comodidades3.7
Atendimento3.9
Limpeza4.1
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Todas as avaliações(122)
Avaliações positivas(20)
Avaliações com fotos/vídeo(7)
Estadia excelente!(5)
Avaliações negativas(2)
Mohammad
Quarto conforto
Hospedou-se em jan 2025
Sozinho(a)
20 avaliação
2.2/5
Publicado em 11 jan 2025
The hotel was okay, not too great. Some of the pictures are not a true reflection of how the rooms are and also the room was very cold.
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Resposta da propriedade: Dear Mohammad,I'm truly sorry to hear that your stay at Leonardo Berlin Mitte wasn't up to your expectations. We aim to provide accurate images and descriptions of our rooms, and we regret if this wasn't your experience. Your comment about the room temperature has been noted. We always encourage our guests to let us know immediately if they're uncomfortable in any way, so we can address the issue promptly.Your feedback is valuable to us as it helps us to better understand where we can make improvements. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
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Usuário convidado
Quarto conforto
Hospedou-se em out 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 19 out 2024
Nice experience . Staff are friendly and helpful . Excellent location.
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Resposta da propriedade: Dear Guest,It's heartening to see such positive remarks about your recent stay at Leonardo Berlin Mitte. Your kind words about our staff and location truly reflect the commitment we have towards ensuring our guests' satisfaction.We strive to provide an environment that is not only clean and comfortable, but also welcoming and friendly. Your feedback affirms our efforts in this regard. Looking forward to welcoming you back for another enjoyable stay.Kind regards, Katrin Kraske, Guest Relations Manager Cluster East
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Christopher
Quarto conforto
Hospedou-se em set 2024
Viaje com amigos
3 avaliação
4.7/5
Incrível
Publicado em 29 set 2024
Great location, modern room, friendly staff.
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Resposta da propriedade: Dear Christopher, Your positive comments regarding our prime location, modern rooms, and friendly staff are much appreciated. It is always heartwarming to receive such praise from our guests, as it is a testament to our continuous strive for excellence.We are pleased to learn that you enjoyed your stay at our hotel. We look forward to welcoming you back in the near future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
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Guo Wen Chan
Quarto conforto
Hospedou-se em abr 2023
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 20 abr 2023
Location was fantastic. Being just next to the river, allowed me to do a run in the morning.
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Resposta da propriedade: Hello Guo Wen Chan, Thank you for your support and your honest and helpful words. We are pleased to welcome you at the Leonardo Berlin Mitte and to read that you were completely satisfied with our service and standards. Our team and I wish you all the best and look forward to your next stay. Best regards, Katrin Kraske, Guest Relations Manager Cluster East
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Kirillko
Quarto superior
Hospedou-se em set 2023
Negócios
9 avaliação
4.7/5
Incrível
Publicado em 29 set 2023
A nice hotel with one of the best breakfast, big balconies and cosy rooms.
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Resposta da propriedade: Dear Kirillko, It is so great to read that we were able to convince you completely of our service and standard. Your comments are such a big compliment to our whole hotel team. Thank you for your great evaluation. We hope to see you soon. Best regards, Katrin Kraske, Guest Relations Manager Cluster East
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Usuário convidado
Quarto superior
Hospedou-se em jul 2023
Outros
1 avaliação
4.5/5
Ótimo
Publicado em 3 jul 2023
Great location and just what I needed, thanks
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Resposta da propriedade: Dear guest, Thank you so much for fantastic review after your short stay with us. I hope we could host you once again, very soon! Best regards, Katrin Kraske, Guest Relations Manager Cluster East
Bob Nagato
Quarto conforto
Hospedou-se em jun 2023
Família
11 avaliação
4.2/5
Muito bom
Publicado em 18 jul 2023
very accessible and easy to go anywhere.
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Resposta da propriedade: Hello Bob, Nice to read that you have our location in positive memory. Best regards, Katrin Kraske, Guest Relations Manager Cluster East
Usuário convidado
Quarto superior
Hospedou-se em mai 2023
Família
26 avaliação
5.0/5
Excepcional
Publicado em 14 mai 2023
nice hotel
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Resposta da propriedade: Dear guest, Thank you very much for your feedback and providing us with your impressions of the Leonardo Berlin Mitte. We are glad to welcome you again to our hotel and wish you all the best. Kind regards, Katrin Kraske, Guest Relations Manager Cluster East
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Usuário convidado
Quarto conforto
Hospedou-se em dez 2022
Negócios
7 avaliação
5.0/5
Excepcional
Publicado em 18 jan 2023
Very nice place
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Resposta da propriedade: Dear guest, We don't want to miss the chance to thank you for your feedback about our Leonardo Berlin Mitte. We are glad that you have chosen our hotel as your accommodation and that you had a good stay with us. Our team and I are looking forward to your next visit. Best regards, Katrin Kraske, Guest Relations Manager Cluster East
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Mustafa
Quarto conforto
Hospedou-se em jul 2024
Sozinho(a)
6 avaliação
5.0/5
Excepcional
Publicado em 29 jul 2024
Otel temiz ve merkezi bir konumda idi.Oda servisi çok iyi.Resepsiyon çalışanları güleryüzle misafirleri karşılıyor.Güzel bir barı var
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Resposta da propriedade: Dear guest, We are very pleased to hear that you appreciated both the cleanliness of our hotel and its central location. We are particularly pleased that you emphasized the friendliness of our reception staff. Our team always strives to put a smile on our guests' faces. We hope to welcome you again soon at the Hotel Leonardo Berlin Mitte.Best regards, Katrin Kraske, Guest Relations Manager Cluster East
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Waixi
Quarto conforto
Hospedou-se em jul 2024
Negócios
53 avaliação
5.0/5
Excepcional
Publicado em 24 jul 2024
優點: 早餐巧克力可頌: 酒店的早餐非常出色,特別是他們的巧克力可頌,簡直是不可錯過的美味。每一口都能感受到新鮮烘焙的鬆軟麪皮和濃郁的巧克力餡料,絕對是一天的美好開始。 露台: 酒店的露台環境非常舒適,可以俯瞰城市的美景。無論是早晨享受陽光還是晚上欣賞夜景,露台都提供了一個寧靜且美麗的空間,非常適合放鬆身心。 服務: 酒店的服務非常周到。前台工作人員友善且樂於助人,入住和退房手續辦理非常順利。客房服務也很及時,滿足了我們的各種需求。 設施: 酒店設施齊全,房間乾淨整潔,床鋪舒適。健身房和其他公共設施也維護得很好,使用起來非常方便。 地理位置: 酒店位於市中心,步行即可到達許多主要景點和公共交通樞紐。無論是商務旅行還是休閑遊覽,這裏的位置都非常理想。 不足: 噪音: 由於酒店位於市中心,夜間可能會有些城市噪音。不過,這並沒有嚴重影響我的休息。
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Resposta da propriedade: Dear Waixi, Your detailed overview of your experience at Leonardo Berlin Mitte is greatly appreciated. It is heartening to know that you enjoyed our delicious breakfast, especially the chocolate croissant, and found our terrace appealing with its beautiful city view.We are also pleased that you found our service to be thoughtful, with friendly front desk staff and timely room service. It's great to know that our convenient location and well-maintained facilities contributed to your satisfaction. We acknowledge your comment about the noise due to the central location. We hope this minor discomfort did not detract too much from the overall positive experience you had with us.Thank you once again for your review. We look forward to your next visit. Best regards, Katrin Kraske, Guest Relations Manager Cluster East
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Leyla Cuellar Chavez
Quarto conforto
Hospedou-se em dez 2023
Casal
8 avaliação
4.0/5
Muito bom
Publicado em 16 mar 2024
Muy agradable. La ubicación es ideal. Tiene estaciones de tren y metro muy cerca. Los empleados de recepción son muy amables y todo está muy limpio.
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Resposta da propriedade: Dear Leyla Cuellar Chavez, Many thanks for great recommendation. Leonardo Berlin Mitte-Team is looking forward to hosting you again. Best regards, Katrin Kraske, Guest Relations Manager Cluster East
Usuário convidado
Quarto conforto
Hospedou-se em set 2024
Viaje com amigos
6 avaliação
1.0/5
Publicado em 30 set 2024
非常糟糕的酒店,不建議來,服務很差,價格過高。
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Resposta da propriedade: Dear Guest,I am deeply sorry to hear about your recent experience at our hotel. It is always our primary aim to provide our guests with a memorable and comfortable stay which seems to have not been the case for you. We can very well understand your frustration regarding the rates. However, we ask for your understanding, because the rates change depending on supply and demand, whether there are trade fairs, events or simply holidays in the city.Please accept our sincere apologies for any inconveniences you may have faced. We value your feedback as it helps us to understand where we can make improvements. We hope to have the opportunity to welcome you back and provide a better experience.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
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Usuário convidado
Quarto conforto
Hospedou-se em jun 2023
Negócios
9 avaliação
4.2/5
Muito bom
Publicado em 17 jun 2023
不是雙床,只有一個小床,而且房屋對着火車站很吵
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Resposta da propriedade: Dear guest, Thank you for your feedback. It is really great for us to know that you felt comfortable at our Leonardo Berlin Mitte. If Berlin will be your travel destination again, we would be delighted to be your host again. Best regards, Katrin Kraske, Guest Relations Manager Cluster East
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Usuário convidado
Quarto conforto
Hospedou-se em out 2024
Negócios
5 avaliação
5.0/5
Excepcional
Publicado em 16 out 2024
挺好的,商務出差
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Resposta da propriedade: Dear Guest,Your positive feedback about your recent stay at Leonardo Berlin Mitte is very much appreciated. We are delighted to hear that our surroundings, amenities, cleanliness, and service all met your expectations for a business trip. It is our top priority to provide our guests with a seamless and enjoyable stay, and your review reaffirms the hard work we put in every day.We look forward to welcoming you back on your next business trip.Kind regards, Katrin Kraske, Guest Relations Manager Cluster East
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