Regent Berlin

Avaliações do Regent Berlin

Regent Berlin

Charlotte And Fritz, Charlottenstraße 49, Berlin, 10117, GermanyVer detalhes do hotel
Regent Berlin
Regent BerlinRegent BerlinRegent Berlin
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1 noite

Avaliações dos hóspedes

4.7/5
Incrível
94 avaliação
Avaliações verificadas
Agradável e bem localizado4.8
Comodidades4.7
Atendimento4.5
Limpeza4.8
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Todas as avaliações(94)
Avaliações positivas(21)
Avaliações com fotos/vídeo(6)
Ótimos quartos(8)
Ótimo atendimento(8)
Usuário convidado
Hospedou-se em jun 2023
Negócios
1 avaliação
5.0/5
Excepcional
Publicado em 23 jul 2023
Beautiful room and interior. Very beautiful. From the outside it's hard to tell how beautiful it is on the inside. This is a great area and close to lots of good restaurants
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Resposta da propriedade: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Martina A. Front Office Supervisor
MikeJMJones
Hospedou-se em jun 2023
Sozinho(a)
52 avaliação
5.0/5
Excepcional
Publicado em 17 jul 2023
This is the best hotel I have ever stayed in in Berlin. I was amazed at how wonderful the hotel was. It was distinctly better than all the other hotels I have recently experienced, and although it was also the most expensive, it was not dramatically more money. Therefore it felt worth the extra money. This would certainly be my first choice hotel for any trip to Berlin where I was looking for a little indulgence and a bit of a 'treat'. The breakfast was excellent!
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Resposta da propriedade: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian H. Assistant Front Office Manager
Usuário convidado
Hospedou-se em mai 2023
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 19 jun 2023
I recently had the pleasure of staying here with my family, and I have to say that it was an absolutely fantastic experience. From start to finish, the staff went above and beyond to ensure that my stay was comfortable, enjoyable, and memorable. First of all, the hotel itself is beautiful. My room was spacious, clean, and well-appointed, with all the amenities I needed for a comfortable stay. But what really sets this hotel apart is the level of service provided by the staff. From the moment I checked in, I was made to feel welcome and valued. The front desk staff were friendly and helpful, the housekeeping staff did an excellent job of keeping my room clean and well-stocked, and they were always available to address any requests I had. The service was impeccable, with the waitstaff taking the time to chat with me and make sure that everything was to my liking. Overall, I would highly recommend to anyone looking for a comfortable and memorable stay. The staff are truly exceptional, and they go out of their way to make sure that each and every guest feels at home. I can't wait to come back and stay here again!
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Resposta da propriedade: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian H. Assistant Front Office Manager
Usuário convidado
Quarto Clássico 2 Camas de Solteiro Não Fumadores
Hospedou-se em mai 2023
Família
3 avaliação
5.0/5
Excepcional
Publicado em 5 jun 2023
The food has lots of choices, it's not boring, the prices are appropriate, the restaurant conditions are also clean, even though the room isn't wide, but the rich is quite good, with a wide variety of food. From his room it was also quite good and there were no problems
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Resposta da propriedade: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian H. Assistant Front Office Manager
Usuário convidado
Hospedou-se em mai 2023
Negócios
4 avaliação
5.0/5
Excepcional
Publicado em 19 jun 2023
Recomended for traveling, have a good service
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Resposta da propriedade: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian H. Assistant Front Office Manager
Usuário convidado
quarto clássico com cama king size e vista para a cidade - fumante
Hospedou-se em jul 2024
Sozinho(a)
11 avaliação
4.5/5
Ótimo
Publicado em 9 ago 2024
房間可以，但是服務很一般，一開始就給錯了房間，之後溝通了，換了一間城市景觀的，但還是跟圖片不一樣的。
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Resposta da propriedade: Dear Guest,It was a great pleasure welcoming you to the Regent Hotel, Berlin.Thank you sincerely for rating your stay among us. Our dedicated team takes immense pride in creating a welcoming and helpful atmosphere, and we are obviously saddened to read that you didn’t felt looked after.We believe that every detail contributes to a remarkable stay, hence we understood that you didn’t enjoy the Classic smoking Room category with city view which you have booked, as you may have expected a view to the well-known Gendarmen square in Berlin.Having said that, the room categories which you have booked only offers a limited view from some of our rooms to this particular square. Our team indeed understood the importance of this view for you and arranged a complimentary upgrade to one of our Premium corner rooms with balcony and view to the Gendarmen square.The pictures you were referring to are to be seen online from our suite rooms, not our standard rooms.However, we do hope to get the opportunity of welcoming you back in a not too distant future.Should you have any further questions or concerns, please do not hesitate to contact us directly.Kind regards,Alexander AppelFront of House ManagerRegent Hotel, Berlin
Usuário convidado
Quarto clássico king
Hospedou-se em jul 2024
Família
16 avaliação
4.8/5
Incrível
Publicado em 18 ago 2024
地理位置非常好，服務非常棒，讓你住的非常舒服，代客泊車也很nice.最完美的是有吸煙房
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Resposta da propriedade: Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Service Team
Usuário convidado
Hospedou-se em jun 2023
Casal
5 avaliação
5.0/5
Excepcional
Publicado em 10 jul 2023
不愧是老牌五星酒店，房間巨大，我訂了一個抽煙房，房間抽煙散風系統很棒，沒有煙味，留下的法餐絕！早餐也很棒！服務人員都很客氣，我們離開的那天還遇到政要入住酒店，很多警車
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6/11
Resposta da propriedade: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian H. Assistant Front Office Manager
zxtony
Hospedou-se em set 2023
Casal
12 avaliação
5.0/5
Excepcional
Publicado em 16 out 2023
位置好，服務熱情，值得推薦。
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Resposta da propriedade: Dear Guest, Greetings from the Regent Hotel, Berlin. We certainly value your patronage and are appreciative of your feedback, thus thank you for taking the time to share such with us. I am obviously saddened this recent experience generally did not meet with your expectations and the standards we strive to deliver at all times. The team consistently strive to deliver the best of care, with a warm, genuine and friendly approach, and we certainly regret any shortcomings experienced with the quality of some of our product and service during your recent stay. Once again, we would like to thank you for your patronage and trust, and certainly regret your disappointment with this recent visit. We certainly hope we will have the opportunity of welcoming you back again in the future. Kind regards, Alexander Appel Front of House Manager Regent Hotel Berlin
Shengmoersimaying
Quarto clássico king
Hospedou-se em mai 2024
Sozinho(a)
40 avaliação
4.7/5
Incrível
Publicado em 21 jun 2024
來的時候服務挺好的，走的時候就差點，行李也不給搬上車。房間不錯，但早餐一般
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Resposta da propriedade: Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Service Team
Rainbowheart
Hospedou-se em jun 2023
Família
126 avaliação
5.0/5
Excepcional
Publicado em 5 jul 2023
周圍環境都在修路 柏林市區路障很多 離勃蘭登堡門需要步行有點距離 房間非常不錯
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Resposta da propriedade: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Christian H. Assistant Front Office Manager
Usuário convidado
Quarto Clássico 2 Camas de Solteiro Não Fumadores
Hospedou-se em jul 2023
Família
6 avaliação
5.0/5
Excepcional
Publicado em 13 ago 2023
賓至如歸，服務一流，酒店一流
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Usuário anônimo
Hospedou-se em jun 2023
Família
24 avaliação
5.0/5
Excepcional
Publicado em 19 out 2023
性價比超級高，房間大，值得推薦。 早餐樣品不多，推薦
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Resposta da propriedade: Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Service Team
Minshen
Quarto Clássico 2 Camas de Solteiro Não Fumadores
Hospedou-se em mar 2024
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 12 abr 2024
tres bien
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Resposta da propriedade: Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Service Team
Usuário convidado
Quarto clássico king
Hospedou-se em mai 2024
Negócios
1 avaliação
5.0/5
Excepcional
Publicado em 4 jul 2024
好好好好好
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Resposta da propriedade: Reply from the property：Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Guest Service Team