Hôtel Mercure Président Biarritz Plage

L'hôtel est bien situé. Très propre et confortable. Proche des plages.Ravie des services proposés. J'ai bien apprécié les petits déjeuners.

Petit déjeuner moyen, pas sympa et aucun service Comme oeuf frit à se faire soi même, pas de jus d’orange frais, pas assez copieux,…

Stayed for three nights and enjoyed our stay. Location is excellent, easy walk to the beach, plenty of restaurants, shops, etc. Room was compact but well equipped and clean. There is a parking next door which was very convenient for us. Staff were very friendly at all times. Overall, we found this hotel to be a nice, modern and convenient option to explore Biarritz.

Had my handbag stolen from my room whilst I was downstairs in reception for 45 minutes waiting for someone to arrive. Hotel were very unhelpful, didn't call the police, left me to do that. Missing CCTV footage (mmm) trying to convince me I had lost my bag before I returned to the hotel. Very odd behaviour, I could go on and on . . . . . disgraceful. Would never stay there again BEWARE and keep all your valubles locked in the safe at all times

Very nice modern hotel in a great location on a major shopping street in the city centre. Short walk to the beach. Large comfortable king room. Great breakfast buffet with large selection of hot & cold items.

We were welcomed by a friendly, smiley, receptionist. She was a breath of fresh air. She gave us a choice of rooms. The room was clean and fresh. The bathroom was clean and modern. Nothing broken. It had Nuxe products. The location was great. Despite being by two bars, it was very quiet. Comply bed meant a great night sleep.

This should not be rated as four star The Good: Excellent breakfast - but pricey. Location with beach within 5 minutes walk and plenty of bars and restaurants. The Bad: Understaffed - only one person ever visible. Online check-in does not work - they still request a card guarantee There is no bar or restaurant or room service - a must for a four star hotel The rooms are tiny - even the so called 'privilege' rooms can only just take a king size bed Unless you are on the higher floors there is no beach or sea view. If you have a rear room, you overlook a carpark. There are only 2 lifts and no accessible stairs (fire door access only) and one was not working when I was there. It is very expensive for what you get. My advice is to look else where, check that the room size and hotel facilities are what you are looking for. There much better value hotels out there, even in and around Biarritz.

"Plage" should not be permitted in this hotel's name as this hotel is not on the beach and there are no views of thebeach. Beds are tiny and not wide orlong enough for a restful sleep. More like cots. Unbelievable as it cost 171 euros for two important things we did NOT get - a hotel on the beach and a comfortable bed.

Checked in 4 days with my family 4 ppl 2 rooms. One room got upgraded to Top floor with sea view. Got refill on minibar everyday. Got some issue when we checked out but it got solved quickly. We didn’t have breakfast included and decided to have breakfast at the hotel the first two days. On the third and fourth day we wanted something else so we had breakfast outside of the hotel. On check out we been told that we had breakfast all 4 days. After telling that must be a mistake, it got corrected right away and everything went smoothly. The two ladies on the front desk was superb.