Star Inn Biloxi

I been going to stars inn for a long time but now it seems to be going down hill. Rooms dirty and the pool is disgusting.

Terrible customer service!!! Dirty rooms with cockroaches under the bed and told the front desk about it and the guy laughed!!! Didn't offer to put us in another room he just said sometimes when you leave your door open down south cockroaches come in!! I couldn't sleep all night!

Roadside roach motel owned and operated by a nasty family with nasty attitudes offering nasty customer service. They let you know clearly that at $40 a night, decent customer service and cleanliness are too much to ask for. Spend $10 more and get a clean and updated room. Location is the only reason this moldy and outdated motel exists.

Bathroom was dirty possibly black mold very dangerous have pictures to show My sister has very bad OCD and PTSD and other mental issues causing her to have an anxiety attack. My anxiety is not that bad lately but looking at that not sure if it's black mold I don't know if you know but I know black mold can attack and kill you

Hotel was easy to find and the room was clean and nice and cool when we arrived. The front desk was very helpful with the check-in. The only thing I didn't like was I didn't receive a receipt when we left. I was told that I should receive one from the owner, so I'm waiting to see if I get one.

Very disappointed in our room! When we got there it smelled very musty, the bath tub stopper was broken, half of the receptacles wouldn’t work. The last there instead of waiting to turn keys off when we left we got up and the keys wouldn’t work. I booked this room almost a month in advance and paid a decent amount for the room. For that price it should have been a decent room instead we get a bad room with a non refundable clause. Last time we stay at that place.

The rooms were very clean as well as the property. The staff was friendly and knowledgeable of the area. My husband and I enjoyed the weekend getaway, and we look forward to going back. This was a very nice place to stay at a great price.

The room was very pleasant, it was cozy and clean.The hotel team has always been friendly, patient and helpful.That impressed me the most.and Best part was Ms.Dian always happy smiling every time I come here I always will Look for Ms.Dian Thank YOU

Started off bad with the front desk clerk being rude and obnoxious. Could not get on the WIFI she told me it was due to the rain. I told her never heard of such a thing. Next she told me I did not know how to use my laptop. Told her I had been traveling about 50 years for my job and hobby always brought my laptop with me and never had problems. Next she told me it was b/c they were so close to the military base. She had all kinds of excuses and always responded very rude. If that is the case then you are a fraud it clearly states on your website FREE WIFI. I brought my laptop to the front desk and told her since you know more about my laptop then I do get the internet to work. She would not even try. I tried it in the office since she kept telling me she had it on her phone. I tried and got it and got signed on. Went back to my room not far from front office at all. By the time I got to my room and tried it the signal was so weak it would not open any web site and then loss the internet. Could not get back on. This has to be the worse place in the country to stay in. The front desk clerk was rude and obnoxious. The air was barely cool def not cold.. I told her I had never heard of such a thing all her excuses for WIFI not working. When I did get on signal was so weak could not open any web sites then it signed off and that was the end of internet. They claim to have a free breakfast, not much there. Would like to know why all the muffins were open. They cut off the end and they were open. No chance I was going to eat that after it had been opened. This was absolutely the worse place I have stayed in for 50 years of my travels. Stay away from this place and this very rude obnoxious woman. Decided to try my phone. Nope no internet. Could not get the internet on my phone. That woman is a lia and out of touch with reality. If you want cold air and internet this is not THE PLACE FOR YOU,