M-22 Inn Suttons Bay

DO NOT STAY HERE! Was very disappointed upon arriving to my contactless check in at M22 inn. Firstly I thought the check in was odd that our room was unlocked and our key was placed inside, meaning anyone could just get in the room. Second we were met with a musty smell throughout the room. The room had obviously not been touched for who knows how long as there were cobwebs in the corners, spiders, moths, and other crawling insects. The shower looked crummy and unclean. And everything looked like it hadn’t been updated since it was built in the 50s. We weren’t expecting much but a clean space and a rustic vibe but it turned out to be much worse. Upon contacting the ******* team, they weren’t able to get in touch with the M22 staff until they conveniently waited till after check out to deny our refund. The M22 staff doesn’t care about anything but a paycheck. How can you share the name of such an iconic, beautiful route and be so ghetto and disappointing? I blame both both the ******* team and M22 for this experience. ******* cannot advertise this place with such good reviews knowing the horrors of what this property actually is.

DO NOT STAY HERE! Was very disappointed upon arriving to my contactless check in at M22 inn. Firstly I thought the check in was odd that our room was unlocked and our key was placed inside, meaning anyone could just get in the room. Second we were met with a musty smell throughout the room. The room had obviously not been touched for who knows how long as there were cobwebs in the corners, spiders, moths, and other crawling insects. The shower looked crummy and unclean. And everything looked like it hadn’t been updated since it was built in the 50s. We weren’t expecting much but a clean space and a rustic vibe but it turned out to be much worse. Upon contacting the ******* team, they weren’t able to get in touch with the M22 staff until they conveniently waited till after check out to deny our refund. The M22 staff doesn’t care about anything but a paycheck. How can you share the name of such an iconic, beautiful route and be so ghetto and disappointing? I blame both the ******* team and M22 for this experience. ******* cannot advertise this place with such good reviews knowing the horrors of what this property actually is.

Our room was spacious with a beautiful view of the water. The only issue with the room that I didn’t consider was the noise from the traffic . Otherwise everything was very clean and we had everything we needed. We were very happy with our stay and the employee that helped us accommodated us with an upgrade . We will be back!

I think the place was decent for a couple of nights but overpriced. The location was awesome but the owners should do some work to clean up the outside areas to make it more inviting. There is so much dirt outside which gets tracked into the unit and the floor gets covered with dirt as there isn’t anything to wipe your feet when you walk into the unit.

Wonderful stay! Excellent location. Cute rooms, clean and had everything we needed. Room was much bigger than expected. I will be back!

Bait and Switch They are doing the classic bait and switch; we were looking for a room with a kitchenette, we had a written confirmation for room #2, only rooms 1-5 have kitchenetts. Upon arrival they swicthed us to #13 W/O a kitchen. When we complained they said they couldn't do anything about it because they were full. They went onto say that there seems to be some confusion because this has happened at least six times this season.