Usuário convidado
1 de dezembro de 2023
More pros than cons, but the cons are unacceptable. The room itself was spacious and the layout was just what we were looking for. The cleanliness was sketchy. The sofa had some sort of dried fluid stain on it. There was a random empty Skittles package in an uncleaned corner near the sofa. We were not given a do-not-disturb tag for the door. When housekeeping arrived the next morning, I asked them to return at a later time. He asked me what time was best and I told them. However, when we returned to the hotel later that evening, the room had not been cleaned. The following day, the room had technically been serviced, but it was subpar at best. The bed was made haphazardly, towels were not neatly folded and arranged. I am a pretty easy- going guest. I ignored the brusque attitude of the housekeeping guy when he was asked to return. I ignored the polite, but general lack of urgency when we informed the concierge that our room was not cleaned . At the very least I expect the staff to make the bed properly. Finally, the hotel really should reconsider their stance that prevents guests from using Appletv, Firesticks, etc with the television. I have never run into this before. It is a bit ridiculous that the lone way utilize Netflix, etc on the hotel's app portal. I did not want to sign in with my personal details. It is safer and more convenient to allow access through the HDMI port. We were traveling with a child and this would've been a great bonus. Our TV had 3 seemingly available ports that were unusable. It's disappointing and frankly out of touch with the times. Overall- quiet, lovely room, plenty of parking, standard free breakfast, nice fitness center,(mostly) polite staff.
Traduzir