Usuário convidado
4 de agosto de 2024
This is a family-run hotel, and a lot of thought has evidently gone into making guests comfortable and attending to their needs. The hotel is pretty central and has its own parking, so is very convenient whether you are travelling by car or train. The decor is principally light coloured wood (for which the hotel won an award) with sympathetic colours throughout. The rooms have electrically controlled blackout blinds that rise from the base of the window so that you can still enjoy some daylight without being woken by the rising sun, and there is ample storage space. We stayed for five nights on a visit to Bolzano that was partly for business and partly for pleasure, and couldn’t have been happier with the service. The staff were especially helpful and went out of their way to help us resolve problems (with our hired car), making phone calls on our behalf and getting the information we needed, so that the stress of travel was kept to a minimum. Nothing was too much trouble. All the staff, whatever their role, were unfailingly friendly and polite. The continental breakfast featured delicious home-made pastries and cakes- and even a glass of Prosecco if you wanted it! We would certainly stay there again.
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