Feliz Hotel Boracay

Avaliações do Feliz Hotel Boracay

Feliz Hotel Boracay

D'Mall of Boracay, Station 2 Brgy, Balabag, Boracay Island, Aklan, 5608, PhilippinesVer detalhes do hotel
Feliz Hotel Boracay
Feliz Hotel BoracayFeliz Hotel BoracayFeliz Hotel Boracay
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1 noite

Avaliações dos hóspedes

4.7/5
Incrível
66 avaliação
Avaliações verificadas
Agradável e bem localizado4.8
Comodidades4.5
Atendimento4.8
Limpeza4.8
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Todas as avaliações(66)
Avaliações positivas(64)
Avaliações com fotos/vídeo(31)
Excelente localização(25)
Proprietário cordial(24)
Ótimos quartos(14)
Café da manhã delicioso(8)
Ótimo para viagens a negócios(7)
Ótimo design(6)
Bem decorado(5)
Quartos grandes(5)
Avaliações negativas(2)
Charisse Rillera
Quarto luxo (Deluxe King Room)
Hospedou-se em jan 2023
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 26 fev 2023
Honestamente, um dos melhores hotéis de Boracay de todos os tempos! Em primeiro lugar, consegui um preço mais baixo (via Trip). Tudo aqui é tão bonito e digno de uma foto e, principalmente, limpo! O hotel parece muito novo. Lobby é tão bom e elegante. Teto alto com um design muito bonito. O quarto é grande, o banheiro era grande! (Eu tenho o quarto mais barato aliás) Design elegante também. Definitivamente voltarei!
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Resposta da propriedade: Dear Charisse, We are so grateful for your kind words. Thank you for sharing your review with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We look forward to welcoming you back really soon. Warmest regards, Feliz Hotel Boracay Management
Buzzberry
Quarto deluxe com 2 camas de casal
Hospedou-se em mar 2023
Família
14 avaliação
3.7/5
Publicado em 7 abr 2023
Prós: bem no meio da principal área de compras e alimentação de Boracay; decoração muito funky e elegante; deck na cobertura tem vista decente; Contras: traga tampões de ouvido se quiser dormir antes das 23h30. A banda ao vivo toca alto e infelizmente não muito bem; a piscina parecia um pouco confusa; a porta não fechava automaticamente e tinha que lembrar de fechar
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Resposta da propriedade: Prezado Hóspede, Lamentamos que sua experiência não tenha correspondido às suas expectativas. Por favor, permita-nos expressar nossas sinceras desculpas. Sua opinião é muito importante para nós. Tenha certeza de que estamos tomando as medidas apropriadas para resolver o problema e evitar ocorrências futuras. Agradecemos o tempo que você dedicou para compartilhar suas preocupações e esperamos que você nos dê a oportunidade de melhor atendê-lo no futuro.Atenciosamente, Feliz Hotel Boracay Management
Usuário convidado
Premier Two Double Room
Hospedou-se em jan 2023
Família
1 avaliação
4.2/5
Muito bom
Publicado em 7 mar 2023
Ótima localização e a poucos passos da praia, restaurantes e vida noturna. É um lugar movimentado a noite toda, mas quando você vai para o seu quarto, está quieto. A seleção de café da manhã precisa ser melhorada.
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Resposta da propriedade: Prezados Hóspedes, Obrigado por escolherem se hospedar conosco aqui no Feliz Hotel. Estamos felizes que sua estadia tenha sido memorável. Fique tranquilo, tomamos nota do seu comentário sobre nosso café da manhã, isso é para melhorar ainda mais o Feliz para todos os nossos hóspedes. Seu feedback nos ajuda a fazer melhor. No entanto, foi um prazer tê-lo conosco no hotel. Até a próxima, fique feliz! Atenciosamente, Feliz Hotel Boracay Management
Ma Victoria
Quarto deluxe com 2 camas de casal
Hospedou-se em jun 2022
Família
3 avaliação
4.2/5
Muito bom
Publicado em 28 ago 2022
Este hotel será sempre o nosso segundo lugar para escolher ficar. O quarto é muito relaxante, especialmente a cama é larga. O lugar é muito conveniente. Os funcionários são muito educados e prestativos. O lugar me lembra Mônaco e realmente enfatiza e moderniza a cultura e as tradições das Filipinas. É um ótimo lugar para ficar! Altamente recomendado.
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Resposta da propriedade: Feliz dia! Foi um prazer tê-lo conosco no hotel. Valorizamos a avaliação positiva e ficamos felizes em saber que você gostou da sua estadia conosco. Garantimos que colocamos nosso trabalho duro para manter você e todos os nossos convidados felizes. Esperamos vê-lo novamente. Atenciosamente,Feliz Hotel Boracay Management
Usuário convidado
Quarto luxo (Deluxe King Room)
Hospedou-se em out 2022
Sozinho(a)
1 avaliação
4.5/5
Ótimo
Publicado em 21 nov 2022
Definitivamente não nos Estados Unidos. Nunca estive em um hotel onde TODOS OS FUNCIONÁRIOS fazem de tudo para me ajudar. Dos seguranças às pessoas da recepção e da limpeza, eu os classifico como “10” A única coisa ruim foi que a piscina estava fechada para reparos. Eles deveriam ter mencionado isso no site quando eu estava pagando antecipadamente pelo meu quarto.
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Resposta da propriedade: Prezado hóspede, Saudações do Feliz Hotel Boracay! Obrigado por compartilhar sua avaliação conosco. Estamos felizes por você ter passado momentos memoráveis durante a sua estadia. Fique tranquilo, tomamos nota do seu comentário para melhorar ainda mais o Feliz para todos os nossos hóspedes. Seu feedback nos ajuda a fazer melhor. Ao verificar conseguimos informar com antecedência o canal on-line onde você fez sua reserva sobre o fechamento de nossa piscina, mas parece que você não recebeu a mensagem deles. Permita-nos verificar isso com eles para evitar que isso ocorra novamente. Estamos analisando esse problema e resolvendo-o com rapidez e precisão. Só para lhe dar uma atualização de que nossa piscina é agora. Esperamos que a sua próxima estadia seja ao virar da esquina para que possa experimentar e desfrutar das nossas instalações quando regressar. Se você visitar Boracay no futuro, será um prazer recebê-lo novamente em Feliz. Com os melhores cumprimentos, Feliz Hotel Boracay Management
Usuário convidado
Quarto deluxe com 2 camas de casal
Hospedou-se em out 2024
Viaje com amigos
1 avaliação
4.5/5
Ótimo
Publicado em 9 dez 2024
It’s been a good stay! The location is perfect, inside D’ mall. Surprisingly, it’s not noisy. Staff were all friendly! Especially, Joven and Brian. We will stay here again next time.
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Resposta da propriedade: Dear Valued Guest,Thank you for your wonderful review! We’re so happy to hear that you had a great stay with us and enjoyed our perfect location inside D'Mall, as well as the peaceful atmosphere despite the central location. It’s also fantastic to hear that Joven and Brian made such a positive impression with their friendly service—we'll be sure to pass along your compliments to them!We look forward to welcoming you back on your next visit and hope to provide you with another memorable stay.Warmest regards,Feliz Hotel Boracay Management
Usuário convidado
Quarto deluxe com 2 camas de casal
Hospedou-se em set 2024
Viaje com amigos
6 avaliação
4.7/5
Incrível
Publicado em 19 out 2024
Had a very pleasant few days stay at Feliz Hotel. The staff were warm and welcoming that were very competent and kind all the time. The rooms and amenities were in great condition. It’s pretty much at the heart of the island, making most of the attractions walking distance. A must recommend
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Resposta da propriedade: Dear Valued Guest,Thank you so much for the glowing review you've given Feliz Hotel Boracay. It's especially uplifting to read that you found our team highly engaging and valued the comfort of our facilities. We're glad you appreciated our amenities, and strategic location, contributing to a relaxing and enjoyable stay. Commendations like yours inspire us to continually enhance our service. Thank you for your feedback and we're thrilled to welcome you back for another memorable stay.Warmest regards,Feliz Hotel Boracay Management
Hrvoje [her-voye]
Quarto luxo (Deluxe King Room)
Hospedou-se em set 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 16 out 2024
Really 4-star hotel by all means. All is so perfect and there is roof top pool, and all hotel looks nice, luxurious and with ipen architecture. Small round square in front of hotel, with fountain in the centre, makes is perfect for romantic travels and accomodation. Food is domestic and delicious. Beach is near by and stuff is very pleasent to talk with. I recommend for sure.
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6/9
Resposta da propriedade: Dear Hrvoje, It's wonderful to hear you had such an exceptional experience at Feliz Hotel Boracay. Recognizing the positive impact our team had on your stay brings joy to the entire team. We always aim to offer unmatched service and we're glad to note we hit the mark with you. Also, hearing your compliments about our delectable meals and interior reassures us that we are succeeding. We can't wait to provide you another satisfying stay. Thank you once more for sharing your overall positive experience!Warmest regards,Feliz Hotel Boracay Management
Em Victoria
Quarto deluxe com 2 camas de casal
Hospedou-se em jul 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 2 set 2024
We absolutely enjoyed our stay. The staff are friendly and accomodating esp. F&B service angel and concierge Kuya Jom. The room are spacious which we absolutely love esp. we have a toddler. The kids enjoyed the pool too and the lifeguard is friendly. Overall, we satisfied and will recommend the place and come back again.🥰
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6/11
Resposta da propriedade: Thank you so much for the glowing review you've given Feliz Hotel Boracay, Emerald. It's a pleasure to read such affirmative and uplifting feedback. We're glad to hear that our team made a positive impression on you. Their friendliness and dedication to service is one of the pillars of Feliz Hotel's hospitality. Special recognition to Angel and Joms - it's fantastic that they were able to make your stay more delightful. Thank you for choosing us and we're looking forward to welcoming you back for a return visit.
esteban moreno sterling
Quarto luxo (Deluxe King Room)
Hospedou-se em jun 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 4 ago 2024
Since the very beginning the experience with Feliz Hotel was amazing. They were very helpful arranging transportation from and to the airport. Without mentioning we lost one flight, they were ready to help us rearrange the whole thing. Upon arrival, Joms, one their front desk staff, was waiting for us with a bright smile and made us feel like we had just arrived home. From then on, everything went smoothly and pleasant. The front desk staff were very kind every day, the cleaning staff were respectful and professional, and we were lucky enough to be part of their 5th anniversary celebration and it was beautiful! I can’t recommend enough this hotel, the rooms were beautiful, they’re 70mts away from the gorgeous beach, the food in The Plaza, their restaurant, was delicious… I just can’t recommend it enough! Please give yourselves the gift of visiting Boracay and stay at the Feliz Hotel.
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Usuário anônimo
Quarto luxo (Deluxe King Room)
Hospedou-se em mai 2024
Casal
1 avaliação
4.2/5
Muito bom
Publicado em 1 jul 2024
Location is very accessible near the beach, restaurants. Clean rooms, lobby and pool area. This should be a perfect review. Front desk officers were attentive, however, requests were not being fulfilled right away. Contacted front desk and Asked for service water around 9pm, no action. Followed up at 10:35, still no water was brought to our room. Contacted front desk again at 11pm, it was brought to our room 5 mins after. They could immediately inform us if it would take time to give us a bottle of water.
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SDRM
Quarto luxo (Deluxe King Room)
Hospedou-se em mai 2024
Sozinho(a)
1 avaliação
4.5/5
Ótimo
Publicado em 24 jun 2024
The room was not okay. It says courtyard view, but i was given a back property view. No table for work, flickering sconces, the access card didn’t work and I had to go down to the lobby twice. The bed board is falling apart. This is room 405. North west corner room in the floorplan. Crazy room. Nevertheless, the staff service was excellent.
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Says_Katy
Suíte
Hospedou-se em nov 2024
Casal
4 avaliação
4.2/5
Muito bom
Publicado em 22 dez 2024
That's the end of our stay at this hotel in a suite. Like it: The hotel has a very beautiful and stylish interior.; Amazing entrance group; Large spacious room; Bathroom in the room (minus information below); Friendly staff; Convenient transfer service; Rooftop pool; Nice towels; A comfortable mattress. I didn't like it: •The welcome drinks were alcoholic only, they were different in the pictures, but in fact they turned out to be the same and not very tasty; • It's very noisy outside the window until nightfall. You can't rest here during the day; •There was a transformer room behind the wall of our room, and there was a lot of noise coming out of it at night. I had to sleep in earplugs to get enough sleep. The luxurious bathroom in the room did not retain water when the drain pipe was plugged. The plug was leaking water and the tub could not be filled by more than 10 centimeters. I regretted that we took a more expensive room with a bathroom that could not be taken.; Unfortunately, the floor is not cleaned during cleaning. It has been checked several times; •Coffee capsules were available only on the first day, then I had to drink coffee only from tea bags. I don't understand why I should put the coffee machine on and not report the capsules. 2 capsules for the entire rest is extremely small … When asked to bring capsule coffee, it was brought to us in bags.. •We didn't like breakfast very much, as there was no porridge, little fruit, and no cheese for sandwiches. The omelet was always very unappetizing. There were no vegetables at all. None of this was very familiar to us. I didn't really want to eat rice for breakfast and eat it with meat in sauce. We understand that this is a common breakfast for the Philippines, but unfortunately it upset us that the hotel does not have a choice of breakfast for other nations, as such a breakfast is considered very heavy for us. . • There are only 9 sun beds by the pool (this is extremely small for a hotel of 80 rooms, while the roof area allows you to put a little more); I am writing about the disadvantages not so that you do not choose a hotel, but so that the hotel management improves the service, because the hotel itself is very beautiful. Many people should see it. I recommend it anyway. 🙂
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Resposta da propriedade: Dear Says_Katy,Thank you for taking the time to share such a detailed and thoughtful review of your recent stay. We truly appreciate your feedback, both positive and constructive, as it helps us improve and continue to provide the best possible experience for our guests.We’re thrilled that you loved our hotel’s stylish interior, spacious rooms, the friendly staff, and the convenient services, including the rooftop pool and transfer service. Your kind words about the hotel’s design and the comfort of the mattress are much appreciated.However, we sincerely apologize for the issues you encountered during your stay. We understand how disappointing it must have been to experience noise disturbances from both the exterior and the transformer room behind your suite, and we regret that this affected your ability to rest. We will certainly look into these concerns and do our best to minimize such disturbances for future guests.Regarding the bathroom issues, we apologize for the plumbing problems with the tub and drainage. This is certainly not the standard we expect for our rooms, and we will address this issue immediately to ensure that all rooms are in perfect working condition.We also appreciate your feedback about the coffee capsules, breakfast options, and the sunbed situation by the pool. We understand that breakfast preferences vary widely, and we will explore ways to offer more variety to accommodate different tastes. We also acknowledge that the limited number of sunbeds may not be ideal, and we’ll consider expanding this area to provide more space for our guests to relax.Please know that we value your recommendations, and we are constantly working to improve our services and amenities. We're glad to hear that despite these issues, you would still recommend our hotel, and we truly hope to have the opportunity to welcome you back in the future for an even better stay.Thank you once again for your thoughtful feedback.Warmest regards,Feliz Hotel Boracay Management
Ezzou
Quarto luxo (Deluxe King Room)
Hospedou-se em abr 2024
Casal
22 avaliação
4.5/5
Ótimo
Publicado em 15 mai 2024
Feliz hotel has an amazing location at the center of the island, The hotel is absolutely beautiful in an architectural style reminiscent of the Spanish or andalousian architecture, The hotels has amazing shows every night, The pool upstairs is okay but not great, The breakfast is good, I recommend to come a bit early in the morning to have the best experience, The service is great, the staff is always smiling and they seem very friendly I’m helpful, I was really satisfied with my stay there
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Usuário anônimo
Quarto deluxe com 2 camas de casal
Hospedou-se em abr 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 11 mai 2024
We had a great time staying at Feliz Hotel Boracay! Great breakfast buffet! Friendly staffs, very helpful and accomodating. Thank you for the great experience. Worth coming back next time. All the best Feliz Hotel!
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Resposta da propriedade: It's a pleasure to read about your recent experience at Feliz Hotel Boracay. We take pride in our team's ability to deliver great service and it's wonderful to hear that you noticed their dedication. It is also great to know that our buffet breakfast added to your overall experience. Ensuring your satisfaction with our service is what we aim for and it's uplifting to know that we succeeded. We look forward to your future stays.