The Piccolo Hotel of Boracay

長灘島最差的酒店

The enterior of the building is very inviting and the staff are approachable. The area is located on the other side of the lake so there is flood on the pathway going to the hotel during rainy season or if it's raining. It’s really hard to go outside of the hotel because of the flood though they have bike service to avoid the flood but not 24/7. The room assigned to us has molds in the ceiling, the smell of the room is off maybe because of the molds. Our room is located at 4th floor so wifi is very weak. Pros: affordable, they have bar and resto to serve food. Toiletries provided for bath. Cons: flood on the pathway going to hotel, off smell of the room with molds.

The lack of communication regarding the closure of the kiddy pool was a major drawback for this hotel (as we have chosen this because of the kids and availability of the pool). Knowing in advance would have helped us adjust our expectations for our stay.

My wife and i had a very good experience with this hotel. First the breakfast was sumptuous! It was given to us in a very short period of time. The room was so comforting. Can rest so peacefully. The location is just steps away from the beach. And most esp, the staff. They're so polite, courteous and professional!!! Always with a smile and ready to assist you in anyway they can. Surely we will go back to this hotel and highly recommend it!!!! More power to you!!! Ricky & Michelle

We stayed at this beautiful hotel in Boracay for one night, booked by my wife on Agoda for our family. We were assigned room 102 on the ground floor facing the pool. The room was clean and well-equipped with amenities. The balcony was a nice touch as it made it easy for us to enter and exit the room, especially with kids. The breakfast was good and overall, the hotel was excellent. The only issues we encountered were the slow WiFi and poor mobile signal (Smart network).

I booked a room here from March 1-4. They gave me room 218 which is at end area of 2nd flr. The room is ok, I just don't like the location of the room. Pros: staff are approachable and nice. They will accommodate your request. Shout out to Gherson and the 3 receptionist who are always smiling when i give my keycard for safekeeping. Breakfast is good as well. Cons: yes it's true that the room is kinda smelly. There are mosquitos in my assigned room. Manong in the towel area is not very welcoming. All in all, i had a good time in this hotel

This place could be so good. The biggest issue here is by far the communication, they just don't know how to communicate it's like there was a culture of fear! There is work going on at 7:00 a.m. in the morning and nobody communicated this to anybody. There is a huge glass screen when you are greeted in this Hotel, you honestly feel as if you're a criminal in a bank. It's impossible to hear what they are saying through the glass for the simple reason is there is so much noise in the lobby or they have music blaring very loudly. I have no idea what the management does here i have the sneaky suspicion they just hide in the background, in fact when i was complaining with regards to my return transfer the manager left the cubicle and let the front office assistance deal with it. This is not the way a good hotel is run it's like they don't know how to deal with westerners. The breakfast while it's quite nice once they get it right, is predominantly cold you can see the kitchen and it's not far away. I have no clue how the breakfast gets cold from the kitchen to the table. it's like the kitchen prepared but the staff don't go and collect it until... oh it's too late. This place like i said could be really really good um yeah the air conditioning is not  strong in the rooms as you would have in some of the places and i read a review that said that the path outside was terrible in muddy, You know that's not true that's actually it's the same walk way that there is in all of the side streets in boracay in station 2. So like i said this place could be good it needs change in management and it needs that glass removed from reception a traditionally also needs communication training given to all of the staff or just class this is a filipino hotel i don't let westerners stay here. Staying in room 110 was difficult too as the lock is broken on the door, I sprained my wrist trying to lock it, staff try and help but it's broken Mr Manager I suggest you fix it! Other than that, room is nice and spacious, pool is like ice but great location and free beach towels for the three minute walk to the beach.

Dirty rooms, there is moist everywhere. Air conditioning is dripping, dirty bathrooms, extreemly small. Very disappointing. Not clean, smelly, dirty sheets, the balcony is not possible to enter because its like in sauna. Deffinitly not reccomend

We just checked out of the hotel today after spending 3 wonderful nights. The hotel is a great value for money and is a few steps away from the beach. They DO provide beach towels contrary to some earlier reviews. The breakfast set menu had numerous options that should satisfy everyone's dietary needs. Perhaps the strongest asset of the hotel are its hardworking, always smiling staff. A special shout out to Ms. ABBAY and Mr. BOY for being so accommodating. Thanks