Plataran Heritage Borobudur Hotel

Avaliações do Plataran Heritage Borobudur Hotel

Plataran Heritage Borobudur Hotel

Dusun Kretek, Karangrejo, Borobudur, Magelang Regency, Borobudur Subdistrict, Borobudur, Magelang Regency, Central Java, 56553, IndonesiaVer detalhes do hotel
Plataran Heritage Borobudur Hotel
Plataran Heritage Borobudur HotelPlataran Heritage Borobudur HotelPlataran Heritage Borobudur Hotel
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Avaliações dos hóspedes

4.5/5
Ótimo
42 avaliação
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.5
Atendimento4.6
Limpeza4.5
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Todas as avaliações(42)
Avaliações positivas(26)
Avaliações com fotos/vídeo(7)
Proprietário cordial(7)
Estadia excelente!(5)
Avaliações negativas(1)
Adrian Santoso
Quarto deluxe
Hospedou-se em mar 2024
Família
39 avaliação
5.0/5
Excepcional
Publicado em 10 abr 2024
Great location, good size bedroom and very kind staff,highly recomended.Lots of food options nearby and the view of borobudur very good .The transportation is convenient.
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Resposta da propriedade: Dear Adrian SantosoDear esteemed guest,We are truly grateful for your positive feedback and recommendation. Your kind words motivate us to continue delivering exceptional experiences. We look forward to the pleasure of hosting you again in the future.Warm regards,Angga RamadhanExecutive Assistant Manager
Sunxiaojie
Quarto deluxe
Hospedou-se em jan 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 17 fev 2024
Hotel restaurant is very nice with chilled ambience. The lobby is grand with good taste. The room is clean, a bit old though.
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Resposta da propriedade: Dear SunxiaojieWe appreciate your feedback on our hotel restaurant and lobby ambiance. It's wonderful to hear that you enjoyed the chilled ambience and grand feel of our lobby. Your comments on the cleanliness of our rooms are duly noted, and we will continue to strive for excellence in all areas. Thank you for your valuable input.Warm regards,Angga Ramadhan Exxecutive Assistant Manager
Usuário convidado
Quarto deluxe
Hospedou-se em ago 2023
Família
14 avaliação
3.7/5
Publicado em 30 set 2023
all staff friendly and helpful . room not too spacious . breakfast variation and taste so so .
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Resposta da propriedade: Dear Guest,Thank you for your review of Plataran Heritage Borobudur Hotel and Convention Center. We are glad to hear that you found our staff friendly and helpful during your stay.We appreciate your feedback about the room size and breakfast. We will work on improving these aspects to ensure a better experience for our guests in the future.We value your input and hope to welcome you back for a more enjoyable stay. If you have any further comments, please feel free to share them with us. Thank you for choosing our hotel.Warm Regards,Angga RamadhanExecutive Assistant Manager
Manolia
Quarto Premier Deluxe
Hospedou-se em jul 2023
Casal
3 avaliação
4.0/5
Muito bom
Publicado em 31 ago 2023
Hotel resort in the middle of wonderful nature, food is excellent, friendly staff, clean rooms, ideal for retreat or relaxation
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Resposta da propriedade: Dear ManoliaDear [Guest Name],Thank you for your kind words about our hotel resort. We're delighted to hear you enjoyed the natural beauty, delicious food, and friendly service. It's great that you found your room clean and our place perfect for unwinding. We hope to welcome you back soon for more relaxation.Warm Regards,Angga RamadhanExecutive Assistant Manager
Riany Mutiara
Quarto Premier Deluxe
Hospedou-se em jun 2024
Casal
65 avaliação
5.0/5
Excepcional
Publicado em 21 ago 2024
Its always goof stay in here
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Resposta da propriedade: Dear Riany MutiaraThank you for your continued trust in Plataran Heritage Borobudur! We’re delighted to hear that you always have a good stay with us. Your loyalty means a lot to us.We look forward to welcoming you back for another enjoyable experience. Thank you for choosing us!Warm regards,Angga RamadhanExecutive Assistant Manager
Annisa Sutera
Quarto Premier Deluxe
Hospedou-se em nov 2023
Família
2 avaliação
5.0/5
Excepcional
Publicado em 3 mar 2024
Perfect place to staycation with family
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Resposta da propriedade: Dear Annisa SuteraDear guest,We are delighted to hear that you found Plataran Heritage Borobudur to be a perfect place for a family staycation. Thank you for choosing us to create precious moments with your loved ones. We hope to welcome you back for more memorable experiences in the future.Warm Regards,Angga RamadhanExecutive Assistant Manager
Usuário convidado
Quarto deluxe
Hospedou-se em set 2022
Sozinho(a)
2 avaliação
4.2/5
Muito bom
Publicado em 1 nov 2022
Hotel is fine, not up to international standards, but okay for a local operator.
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Resposta da propriedade: Dear GuestThank you for taking the time to share your feedback. We appreciate your comments and are glad to hear that you found our hotel satisfactory. We continuously strive to improve and meet our guests' expectations.Your feedback is valuable to us, and we hope to have the opportunity to provide you with an enhanced experience in the future.Best regards,Angga RamadhanExecutive Assistant Manager
Usuário anônimo
Quarto deluxe
Hospedou-se em nov 2024
Outros
23 avaliação
4.2/5
Muito bom
Publicado em 10 dez 2024
酒店開了很多年,應該是重新裝修過,有室外泳池和很大的前場花園,內部裝修也很漂亮,房間帶陽台,最邊上的房間會有遮擋,比較遺憾的是酒店普通房間沒浴缸。早餐不錯,服務熱情,臨走還延遲退房了。我們專門從酒店步行走小路去小雞教堂,可能20分鐘吧,叫grab比較方便,周圍沒什麼便利店。
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6/7
Resposta da propriedade: Dear Guest,Thank you for sharing your experience during your stay at Plataran Heritage Borobudur. We’re delighted to hear you enjoyed the outdoor swimming pool, the spacious garden, and the elegant interior design of our property. Your kind words about our breakfast and warm service are greatly appreciated.Regarding your comment about bathtubs, we are pleased to inform you that our Deluxe Premier and Suite room categories are equipped with bathtubs, offering added comfort and relaxation for our guests. We would be happy to assist you in selecting a room that meets your preferences for your next visit.We hope to welcome you back soon and provide you with an even more memorable stay.Warm regards,Angga RamadhanExecutive Assistant ManagerPlataran Heritage Borobudur Hotel and Convention Center
Florensia
Quarto deluxe
Hospedou-se em nov 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 22 dez 2024
The best hotel, staff nya bener" helpfull banget dan hotel nya bagus. Memuaskan utk smua nya.
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Usuário anônimo
Quarto deluxe
Hospedou-se em jul 2024
Família
34 avaliação
5.0/5
Excepcional
Publicado em 3 ago 2024
很舒服的酒店,早餐不錯。
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Resposta da propriedade: Dear GuestThank you for your kind review! We’re delighted to hear that you found our hotel very comfortable and enjoyed our breakfast. Your satisfaction is our priority, and we’re pleased we could meet your expectations.We look forward to welcoming you back for another enjoyable stay.Warm regards,Angga RamadhanExecutive Assistant Manager
Jiashixinzhisuoan
Quarto Premier Deluxe
Hospedou-se em mai 2024
Casal
10 avaliação
5.0/5
Excepcional
Publicado em 18 ago 2024
非常優雅舒適的酒店,比A開頭的那家好太多了
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Resposta da propriedade: Dear JiashixinzhisuoanThank you for your kind review! We’re delighted to hear that you found our hotel elegant and comfortable, and that we exceeded your expectations compared to other options.Providing a superior experience is what we strive for, and it’s wonderful to know that you enjoyed your stay with us. Your feedback is greatly appreciated, and we’re honored to be your choice of hotel.Thank you for staying with us, and we look forward to welcoming you back for another exceptional visit!Best regards,Angga RamadhanExecutive Assistant Manager
RElf
Quarto deluxe
Hospedou-se em nov 2023
Família
4 avaliação
5.0/5
Excepcional
Publicado em 12 fev 2024
Bgitu masuk pekarangan hotel ambiencenya lgsg candi Borobudur & masuk lobby pun wangi aromaterapi khas Plataran tercium wangi…suasananya tenang seperti di Ubud Bali & banyak fasilitas yg bisa dinikmati kami sekeluarga
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6/7
Resposta da propriedade: Dear RiskaDear guest,We are thrilled to hear that your experience at Plataran Heritage Borobudur immersed you in a unique and serene ambiance reminiscent of Borobudur temple and Ubud, Bali. Your mention of our signature Plataran aromatherapy fragrance evokes a sense of tranquility and relaxation, which we strive to provide our guests. We are pleased that you found our facilities suitable for your family's enjoyment. Thank you for sharing your wonderful experience with us.Warm regards,Angga RamadhanExecutive Assistant Manager
Qingqingnv
Quarto deluxe
Hospedou-se em ago 2024
Outros
5 avaliação
3.7/5
Publicado em 16 set 2024
房間一言難盡,疫情以後,東南亞賓館真的倒退了。床單沒那麼乾淨,還有蟲子。好在服務仍然在線和淳樸,SPA還是一如既往的棒.
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Resposta da propriedade: Dear QingqingnvThank you for taking the time to share your feedback. We’re genuinely sorry to hear about the issues you experienced with your room. Cleanliness and comfort are top priorities for us, and it’s disappointing to learn that we fell short of your expectations.We’re pleased to hear that our service and spa met your standards, and we appreciate your kind words about our team. Please know that we are addressing your concerns with our housekeeping team to ensure that such issues are resolved promptly.Your feedback is invaluable in helping us improve. We hope to have the opportunity to provide you with a better experience in the future.Warm regardsAngga RamadhanExecutive Assistant Manager
Usuário anônimo
Quarto Premier Deluxe
Hospedou-se em abr 2024
Casal
20 avaliação
3.2/5
Publicado em 23 mai 2024
樓層低,朝向差,沒有任何風景,晚上陽枱燈也關不掉影響睡眠,酒店看不到婆羅浮屠。優點是餐廳服務人員都很友善積極。
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Resposta da propriedade: Dear guest,We appreciate your feedback on your recent stay at Plataran Heritage Borobudur. We are sorry to hear that certain aspects of your room did not meet your expectations, such as the floor level, orientation, and lack of a view. We apologize for any inconvenience caused by the balcony light and the limited view of Borobudur from the hotel. Your comments are valuable to us, and we will take them into consideration for future improvements.On a brighter note, we are delighted that you had a positive experience with our restaurant staff. Providing friendly and welcoming service is a top priority for us, and we are glad to hear that our team made a positive impact on your stay.Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Angga RamadhanExecutive Assistant Manager
Sukarno
Quarto deluxe
Hospedou-se em jan 2023
Família
31 avaliação
4.7/5
Incrível
Publicado em 19 fev 2023
在峇裏島Ubud區住過同名酒店,當時是獨棟別墅,感受非常好。這次的房間稍微小一點,早餐的選擇也是少了點兒,拖鞋是那種夾腳拖鞋不大習慣。但酒店整體環境還是非常好的,游泳池很受歡迎。
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Resposta da propriedade: Dear Sukarno,We would like to thank you for choosing to stay at Plataran Heritage Borobudur Hotel & Convention Center – Colonial Modern Elegance and appreciate taking the time to review us. Thank you for providing us with your feedback as it is important to our development. We constantly strive to provide our guests with an exquisite experience, therefore we sincerely regret that during your most recent visit, our services fell short of your expectations. Your feedback has been addressed internally, and we are all committed to finding a solution to your concerns. We hope you comprehend that your recent experience was not representative of our hotel. We will be grateful for another opportunity to welcome you back and look forward to hosting you for an elevated experience. Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Heritage Borobudur.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all of our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us. We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Heritage Borobudur or any other Plataran Hotels and Resorts. Best Regards, Sujiani