Hilton Garden Inn Boston Logan Airport

Our experience at this hotel was seriously marred by the treatment we received on the shuttle bus to the airport. After checking out, we boarded the shuttle along with other guests. The driver helped every single person load their luggage onto the shelves—except us. When it was our turn, he just crossed his arms and watched as we struggled to lift our heavy suitcase onto the shelf ourselves. This behaviour made us feel deliberately ignored and even discriminated against. It was as if we were invisible, and the lack of assistance was not only rude but completely unacceptable. We paid a significant amount for our stay and expected to be treated with the same level of respect and service as everyone else. This incident left a very bitter taste, and we are deeply disappointed with how we were treated.

Convenient pick up at the airport (need to call ahead and the shuttle arrives 15-20 min later). Hotel is about 10min from the terminals. Quiet and spacious rooms. Very nice service at the front desk. Gym, pool and laundromats available in the hotel. Breakfast was ok. Very ordinary.

Very expensive hotel in Boston

good service

波士頓的夏天，一家三口找一個兩個大床（1.5米）並且價格合理的賓館太不容易了！做了很久攻略，美東之行最後確定的賓館，入住之後非常滿意！雖説靠近機場，但可以把他當成波士頓旅遊的落腳點！這裏距離藍線地鐵站步行八分鐘，到市中心十分鐘；酒店免費接送機，單程十分鐘；周邊絕對安全安靜，我一個人晚上十一二點到處轉；酒店有游泳池、健身房、洗衣房，旁邊有一個體育中心，綠草茵茵，足球場棒球場籃球場；房間提供膠囊咖啡，大廳每天早上提供現煮咖啡，和國內花園酒店一樣，提供外帶杯；早餐十刀很良心，可惜我沒吃，因為地鐵站周邊吃的很多。酒店和房間忘記拍照片，推薦一下波士頓之光吧！黑芝麻、開心果拿鐵！有點甜了😀

機場有接送，很方便。前台小姐很nice，我提前寄存行李，出門3天，欣賞接受。態度也非常好。衞生條件也不錯，畢竟是連鎖酒店啊

衞生還行，不算差。 環境一般，離機場近，離市區有點遠，周邊要找生活設施比如便利店和飯店得走十一二分鐘到最近的oriental height車站才有，所以不想走的話吃飯衹能在店裡。 服務沒有啥吐槽的點 設施一貫是希爾頓的風格，連瓶免費飲用水也沒有，唯一值得誇讚的是去機場從早上4點開始都有免費接駁的班車，沒十幾分鍾一班，不用打車了，不然還得十幾美元。，也是沒拖鞋的地方

房間中規中矩，不差也無驚喜；航班到達已是夜晚十點，需要在機場拿完行李後打電話給酒店，讓其安排酒店班車開過來接客户，當然班車過來得挺快。到酒店已是深夜，前台辦理入住的人員在慢吞吞做其他無關之事，沒有顧及客人急於入住休息的感受，讓我等了十分鐘才辦手續。機場免費班車司機態度還行，幫搬行李，當然也給了小費。自助早餐選項不多，和亞洲的一些高級酒店無法相比。美國酒店的衞生間似乎多數是浴缸+浴簾，很少見淋浴間的設定。主要是酒店真的也不便宜，也許因為是旺季吧。這價格在國內大城市可以住香格里拉。

酒店離機場近，主動介紹去機場的班車。我説要去還車，前台給我電話説他們會安排車去還車點接我們，這服務太周到了。 我們2點到的酒店，前台幫忙查了有空房給我們提前check in了。 住了2晚，也不錯，離地鐵也近。 第三天搭乘酒店大巴到機場，司機態度一晚上非常好！