Usuário convidado
13 de agosto de 2024
We stayed for 3 nights in a supposedly deluxe room. the carpet was dirty, especially near the doorway as though something had been spilled and just left to dry. The room was full of cobwebs and on our arrival we used one of the towels to swipe away the numerous webs covering the ceiling, floor lamps and in the corners of the room. Could have been so much nicer had the hotel used a feather duster and a carpet shampooer on a regular basis. Had the room been clean it would have been easy to forgive the very dated decor. Chairs in the dining room filthy, I took to sitting on napkins to protect my clothes, again nothing a regular shampoo couldn't easily have rectified. Now they are so far gone they need recovering instead. Napkins used as seat covers greasy when meal was finished, but at least it wasn't my clothes The menu was heavily steak and burger based, almost everything came with chips and garden peas. Thai Massaman curry on the 1st night was grim, grey and inedible and went back almost untouched, when asked if everything was ok we told the staff "clearly not, the curry was gristly, the sauce split and weak and resembled a defrosted warmed up stew" No one came to ask if there was anything else they could offer. 2nd night we'd booked a table for 5 to eat with family living local. No fish on the menu, scampi had run out (an amusing thought of scampi making a dash for it for the 3 ladies who wanted it). Instead we went for fish cakes and salad, 70's style salad of iceberg lettuce and cress and little else. Dissapointing! We couldn't face a 3rd night so went out to eat and checked out the following day. Perhaps because it has been owned by the same family for so long these problems and issues are not seen, When we checked out we again pointed out to them the Thai Massaman curry was inedible, we were asked if we had notified them at the time and confirmed we had but no one had taken the time to come over to us. No apology was given or comment made and to add insult to injury we were charged full price. Would not recommend as a good place to stay or eat. The bar area was ok and if you like beer there were plenty to choose from. Staff generally were friendly.
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