Usuário convidado
24 de março de 2024
I should start by saying that I must have stayed apx 100 nights in this hotel as we have a corporate office close by. It’s been generally good on all my previous stays (midweek), but this time a two week stay meant a weekend here. This is where the issues start:- I returned from the office on Saturday around 6:30pm and the car park was either coned off or full. Seemingly this was for the Bradford valet park. I had to park on the other side of the hotel. The corridors outside my room were a mixture of shouting, swearing, screaming and (I’m guessing) Olympic sprinting practice from about 10pm onwards. It’s now midnight and I can not only hear the music from the Bradford rooftop but I can physically feel it! (I’m on 4th floor). When I called front desk to enquire how long this goes on for…she suggested I move rooms in the middle of the night! I was polite, but unhappy and the front desk were dismissive/rude “This happens every weekend”. I (and my company) spend tens of thousands at this hotel and we expect to get a decent nights sleep as a minimum. To hotel management: by all means run a nightclub at weekends, but you should make it clear to guests that as a hotel guest, you will be treated as a second class citizen and should have no expectation of quiet in your room
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