julesywoolsy
7 de julho de 2024
To begin with the studio apartment was perfect,spotless with everything we needed HOWEVER,what was not exposed on booking is the construction work taking place right outside the front of the building. This (I found out)has been going on for six months yet,they choose not to expose this( obviously, as they wouldn’t sell some of the rooms) We were woken at 6.40am every morning on our mini break! The manager offered a different room ,also at the front of the building( how does this help?) She also advised’ We can’t help traffic noise’ This is absolutely NOT ‘traffic noise’ This is planned construction work!! Work, as previously stated they are choosing NOT to expose or reflect in their pricing( these studios are not cheap) We were only at the Aparthotel three nights and lost a morning of our mini break to arguing with the manager. FURTHER- I have a medical condition. I can manage this condition myself with no need for special access to rooms,aids or adaptations but ,what I do need ,is rest and I have to ‘pace’( auto immune deceased called Axal spa) I have returned home extremely unwell having gone into ‘flare’ I did not get the sleep or rest I needed and found this trip actually very stressful and upsetting having looked forward to a few days away. This break was not the relaxing retreat we where looking for nor peaceful ! If you are away on a work trip ,getting up early, then this will not be an issue. If you are looking for a relaxing break and you have a studio or room at the front of the building you will not have any peace. This work starts very early and continues on and off all day and into the late evening. Eventually, we where offered a £100 deducted from the bill ( this was passed onto us by the receptionist ,not the manager) I do not feel this in anyway reflects the upset and subsequent ill health this has caused me. I am currently off work now ,until this flare and fatigue subsides ( I was under control with my decease at the start of the trip) Footnote- The apartments are within close distance to beach and shops POSITIVE POINT-I would like to add, the receptionist Ryan, is an absolute asset to this establishment.Kind, empathic and nothing is ever too much trouble for him. The most polite,engaging, courteous guy. Bravo Ryan !
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