Usuário convidado
1 de março de 2024
I came to Brunswick to visit my daughter and wanted to stay at The Federal to try some place different. I called several times before our arrivavl to be sure that everything was in order (my daughter was on the reservation and could check in before my arrival, etc.). Upon check-in, I was assigned room 201 at the top of the stairs. I asked if it was near an elevator because I didn't wnat to be near an elevator. I was told that it was the room closest to the elevator and it was the only room they had left. I was also told that it wasn't loud near the elevator. This was a complete lie. Every time the elevator arrived (ding! ding!) and every party waiting for the elevator or getting off talked and talked right next to our door. I was awoken in the middle of the night and the very first thing in the morning. I planned to let the front desk know upon check out; however, I waited and waited and nobody came to the front desk to check me out. I finally left the hotel after being tired of waiting. I like the hotel location, decor, and price point, but I would not stay here again. Also, the pillows and bed were not comfortable. I will gladly pay more to stay some place else.
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