Avaliações do Warwick Brussels - Grand Place

Houve um problema com a cobrança do depósito de 100 euros que foi feito no início da minha recente estadia no Hotel Warwick - Grand Palace em 16 de novembro de 2023. Eu tinha ficado no hotel de 16 a 20 de novembro de 2023. Percebi uma cobrança recorrente de 100 euros no meu cartão de crédito todos os dias e isso totalizou 400 euros (100 x 4). Minha fatura final indica apenas 16,96 euros (impostos, pois meu quarto de hotel foi pago antecipadamente). A equipe da recepção mencionou que não há outra fatura para fornecer a reversão de EURO 400. Isto equivale a um pagamento duplo para o hotel e é bastante perturbador que não tenha havido nenhuma garantia por escrito fornecida sobre o que eles deveriam reverter. Além disso, como é que o hotel pode continuar cobrando diariamente quando o furto foi feito apenas uma vez? Além disso, a localização e a limpeza eram excelentes, mas esse problema de faturamento é um grande obstáculo para a viagem.

Lovely stay, nice room, great location

The hotel has a very nice location near from the Grand Palace. The room condition is very good and quiet. I would like to visit here again next time.

Warwick hotel grand place’s location is undisputed, the hotel is older but it kept up efforts trying to maintain it as best as they can with some refurbishments, kudos 👍.

It is a very nice hotel in a very nice location. The rooftop bar is lovely. Unfortunately for the price we paid we were sad that we had numerous issues with our room, Bath & sink plugs both broken & tv not working.

Great location from station and town centre. Lots of shops for shopping eating and sightseeing

Best hotel at the moment. Walking distance from brussel central as well as tourist attractions. Like the convenience, easy access - variety of food restaurant just nearby

Perfect place and location! Nearby to everything you need in the center

Good and nice location, good service, friendly staff.

A beautiful hotel, at excellent location, good value for money.

Just stay one day , facilities are not bad but hotel staffs are quite cool which is not my style , will not. One again

A lovely stay at this hotel. Rooms were clean, service was good, and location was spot on. Would recommend.

Location and cleanliness of the hotel was good.The phone on the room was not working hotel suggest change room but we declined and give us 4 complimentary drinking water.

Room quite aged, but everything was working fine. Very best best location. Breakfast very good