Hotel Venezia by Zeus International

Hotel kept our booking despite late arrival thanks to help from Trip.com customer service. Love the hotel in general. Location is close to Old Town about 10 min walk. Morning receptionist a little bit cold. Food very good!

We were happy with this hotel for the amount of money we paid .

Hotel ist klein, aber schön. Frühstück war gut, auch für Vegetarier angepasst. Bushaltestelle ganz in der Nähe.

Hotel is extremely dirty in the sense that it has been neglected over the years. I had a reaction on my skin from just entering the room for 5 minutes as long as it took me to understand it is connecting room which I don’t like and asked for a change. Within this period of time I started suffocating and had extreme reacting couldn’t breath, skin rash, on my forehand and neck. Nose congestion- they haven’t even offered me a glass of water for the medicines that I had with me. I am not allergic on regular basis other than certain plants but not to this extent! Manager had no interest whatsoever in solving the issue and offered an upgrade as if I had made a drama to go to the better room. Entering door are not functioning - any of the new age hostels is better and cleaner than this for sure. I am really curious which standards they satisfy. The reality is there is no better room in this hotel. This is not a 4 star hotel. I have worked in the hotel industry for many years and this is on the 2 star level. They have said that they have minibar , caffe which they do but minibar is one on the reception and the caffe bar is not working besides serving the breakfast. There is caffe no nothing you can buy from the mini bar at the reception very likely but my decision was not to leave a penny here. I would not recommend to stay at this hotel even if you got it for free. Because it has no stairs - one elevator, poor hygiene and sanitation conditions - I am not sure how even they got conditions for the 4 star hotel which are international. This is a disgrace and such a poor and sad situation when they pay no intrest in handling the guest request. Manager hidden himself on the “meeting at 17:00” It was very clear that my rate was non refundable but I was very clear and there was no doubt in my medical condition that I got almost anaphylactic pre shock condition - which is something else. While writing this I have already booked and paid other hotel, but they have never showed up with no remorse whatsoever. This people shouldn’t be in the hotel business industry.

This is an ok hotel very conveniently located. I was lucky I had a room facing an internal well. The bed was comfortable, the bathroom dated but everything worked. However others in the group were not so fortunate and had noisy rooms overlooking the street. Breakfast however was truly awful. The room and nearby areas are very small, totally inadequate for the volume of people at the peak time of 8.30am. To cap it all the coffee machine broke down. What should have been a relaxing experience became very stressful.

Worst place ever stayed. Insects in the room , hair in the bathroom and dust everywhere. I needed to disinfect all my clothes to the dry cleaning even I didn’t stayed in that room because I am allergic to the insects. The girl in the first day of the arrival was quite rude and not helpful on the check in .

I am a Greek who came to Romania for the first time. I visited Bucharest from April 18 to April 21, 2024 and stayed at the Venezia Zeus Hotel. The hotel is well centrally located, with great breakfast, clean rooms and reasonable prices. What pleased me the most was the warm, helpful and very warm staff (especially Andrei at the reception). They helped me with any questions I had and made my stay easier and more enjoyable. I was satisfied with the Bucharest and at some point I will visit it again. As a Greek, I have always had a positive opinion of Romania, due to the special friendship between the two countries, and my Romanian friends confirmed this to me in the best way. Many thanks from Greece guys. Be well!

The stuff was very friendly, the room was comfortable and clean. We were in March and it was warm in the room, I would even say hot but for us it wasn't a problem as we just opened the balcony for fresh air. Breakfast was very delicious and had enough to select from and the breakfast area has a nice celling with Venetian painting. It was very convenient that they allowed us to leave our luggage till the end of the day at the hotel after check out.

My stay at this hotel was extremely disruptive I arrived at Hotel Venezia to be told they didn't have a room for me and I was told I needed to go to their partner hotel Hotel Centro, I had been traveling all day and no transportation was offered to this hotel. I was not given any advance warning of this I was only told this change on arrival. When arriving at Hotel Centro they also had issues finding a room for me. I felt like this service was completely unprofessional. When I eas eventually given a room, my room was very loud, I was kept up all night as my room was beside the lift and people were arriving back to the hotel very late. Further whilst whilst taking a nap two people walked into my room, they had been given a keycard and told this was their room. They walked in whilst I was sleeping and I felt like my privacy was completely violated. My key card stopped working several times, and eventually I was without a card to get into my room. I am extremely disappointed as this is was not the quality of service I thought i was paying for, moreover this was not the hotel I paid to stayed in. I would have expected to be refunded for this but no compensation was provided to me.