Usuário convidado
22 de janeiro de 2023
Good hotel. Bad management - no rules for guests. Drunk, noisy guests. We stayed at the hotel with our 2-year-old son for the weekend. Offering a wonderful new water world for the little ones and pool activities. 2 children's boxes. Children's playhouse /machines/. Excellent food and nicely renovated rooms. Mascot and animations. It sounded like a great family outing. The hotel offers all-inclusive services, including beer and wine drinks. This attracted many noisy guests, who were already drunk and asleep at the reception by 6 p.m. The housekeepers were doing their work and pouring. No one told the guests that they would not get any more beer. Although the rooms had thick walls, through the door in the corridor you could hear the shouting of drunken people returning around 9 pm. - 2 a.m. per room. What regularly woke up my child. Elderly guests 70 plus went to relax in the pool activity for children. They sat there for a really long time and used the pearl bath and the trikes. At the same time, they also had trikes in the relaxation pools and large jacuzzis just for them. It did not make a good impression when instead of children in the children's pool there were old guests scratching their heels /I saw that/. Therefore, it would be good to set rules for pools. Older clients also went to the toilet in the children's section of the pool. Although the men's and women's toilets were only about 5 meters away. After all, if the women's toilet is occupied, I don't go to the men's or the children's - I'll wait. The hotel has many advantages, which I really appreciate, such as a TV by the pool, an offer of water or a large bottle of water at every step, excellent food, nice rooms and bathrooms, many possibilities for children's entertainment. Unfortunately, there are no set rules for guests and no one checks the guests. guests selfishly do what they want and it spoils the impression of the hotel. I don't know if the hotel focuses on families with children or on clients who go for free beer. Thank you for the statement from the hotel management.
Traduzir