Avaliações do Divan Bursa

Parking the car was a total disaster. If you don't give your car to the staff (vale), which of course needs money for this service, you need to park the car in the car park by yourself. That is still fine. However, they don't allow you to use the shortcut within the building to reach your room. Instead, you have to walk back around the hotel and go to the main gate again. Instead, they could adjust this gate to guests very easily. The real scary thing happened after I still decided to park it myself. 1) I parked it, and the staff member who gave all this info in the hotel reception came to the garage with his special shortcut and told me that I should park somewhere away, which was watery, and it was easy to see the leakage from the ceilings. By the way, it was a wedding car.. Imagine I am still trying to protect the car with the flowers on it. 2) Anyway, I didn't want any problems with this special night. I accepted it. I parked it at the place he suggested. Then a security officer came and told me I could not park there, that it belonged elsewhere, etc. I was shocked. 3) I tried to explain the situation. Then I parked the car in this very small, weird parking area. 4) As I was leaving the car, the same hotel staff member came with a very posh car to park and yelled at me, 'Why did you park here, etc.?' 5) I did my best to explain.. Imagine I am still in my wedding suit with a wedding car. LUCKILY, he said, 'Ok, fine!' and he tried to look for somewhere to park. And I walked back around the hotel at night. It was the worst possible experience I can imagine. Thanks for that..

The receptionist and staff were friendly and helpful, and they gave us good tips on how to get back to Istanbul when we were finished with this leg of our holiday.

The service was great and lovely stuff But Why you put alchool in the room for mini bar You need to pay Ok But with family and children room Its so bad I told reciption 2 times to remove it from room But they didnt remove from mini bar

Good location near to city center. Furniture a little bit outdated.

The Hotel is good, staff is okay, not special but overall is okay.

Nice! Clean,beautiful Good quality and good hospitality!

It was great & worth it . Nice room

Overall we had a very nice stay and really liked the room with a large balcony.

Nice clean hotel with friendly helpful staff

Güzel otel konum iyi aile için uygun ilgili resepsiyon ve ayrıca park yeri olması güzel aracımızı parkedip taksi ile şehir içine yol aldık trafik ve park düşünmedik ***et keyifliydi. Teşekkür ederiz.

Otel nispeten iyi konumda , çalışanlar yardımsever ve ilgili , yalnız otel yeniden renowe edilmeli , bir de otopark biraz yetersiz Malesef .

Yemekleri ve kahvesi çok lezzetli. Personeli güler yüzlü ve ilgili. Bursa'nın en iyilerinden biri 👍🏻

Her zaman ki gibi ilk tercihim bazen oda sorunu oluyor temiz ve hijyenik otel tavsiye ederim

服務特別周到，小哥特別熱情，給我們免費換了大房，早餐也非常好吃，強烈推薦！