Avaliações do Busan Connect Ocean Hotel

Very clean room with a beautiful view. Our best stay in Korea!

Great view, good bed, nice staff

Good location with walking distance to Metro station and also BIFF and Jagalchi Fish market. There is also a big Lotte World Department store near the hotel. Room is clean and nice port view from the hotel balcony. Overall, satisfied with the hotel and the location.

Hello, we would like to complain about this Busan Connect Ocean Hotel. Front desk customer service was terrible. They were rude to our business guests during check in. Shouting & refusing to assist kindly. Making the check in process very upsetting to our guests who are already tired from their business travel. Our lead guest is pregnant & she requested extra pillow from the front desk. They shouted at her NO. With no explanation or initiative to understand the customer's needs. This is unacceptable behaviour for front desk & customer service in the hotel industry. We suspect racism is part of the issue here as our business guests are foreigners. The front desk staff can clearly understand & speak in English but refused to assist kindly, instead they choose to be rude from the moment out guests checked-in until the end. We will not recommend this hotel to our business guests & affiliates. We suggest the hotel take this complaint seriously. Thank you for your time.

Staff were rude, not helpful and impatient. Pillows in the room were too soft hence I asked for extra pillows but they didn’t have any to spare. When I called the reception from my room, they told me to head down to the reception to speak to them face to face because they couldn’t understand. It was raining, I asked to borrow umbrellas and they told me that they don’t have any when I see 5 umbrellas hanging in the room behind the counter.

Hotel ‘s environment all very good and location is also very convenient! I will definitely choose to stay again

Good location with port view

Nice staycation

The hotel was very friendly, the staff was also very pleasant, used to talk very lovingly.

有陽台，能看到海，半城景半海景。電視機能看網飛，迪士尼，油管……離釜山站也就幾站公交，釜山的公交車還是挺方便的。酒店離公交車站也很近。去海雲台那邊的話，坐公交需要一個小時。 設施：挺好的。有洗髮水，沐浴露，香皂，毛巾，熱水機，冰箱。 環境：隔音還不錯，一整晚沒聽到嘈雜的聲音。

今次住可以望到海嘅海景房，酒店近樂天百貨，而且近巴士站同地鐵，位置好方便，令我意外嘅優點係房間入面就有飲水機，係酒店少有的設施，美中不足就係酒店枕頭有污跡同塵

지하철이랑 버스타기 좋은 위치였어요- 뷰가 너무 좋았고, 무난하게 필요한 것들은 잘 갖춰져 있어서 있쾌적하게 잘 이용했습니다!

メゾネットタイプのスイートルームの部屋が最高です。 一泊だったのが悔やまれます😭施設が充実しているので、ホテルから一歩も出なくても過ごせるので、最低でもニ泊することをおすすめします◎ 別料金ですが、スプリングパレスは絶対に行ってみてください。

我覺得唯一亮點就是有陽台風景好，但帶小孩的家庭不建議，陽台半開放不太安全。價格不貴，設施都一般，地理位置到南浦洞要過馬路，倒是不遠。離樂天百貨近。