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1 noite
Avaliações dos hóspedes
4.4/5
Muito bom
96 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.5
Atendimento4.2
Limpeza4.4
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Todas as avaliações(96)
Avaliações positivas(93)
Avaliações com fotos/vídeo(24)
Estadia excelente!(27)
Limpo e arrumado(22)
Ótimos quartos(15)
Ótimas comodidades(14)
Muitas comodidades(6)
Próximo ao metrô(6)
Preço adequado(5)
Localização conveniente(5)
Avaliações negativas(3)
Usuário convidado
Estúdio
Hospedou-se em nov 2024
Casal
4 avaliação
5.0/5
Excepcional
Publicado em 13 nov 2024
A great hotel, very clean and comfortable rooms, the rooms are equipped with all the necessary facilities, including a washing machine and a steamer.
Great location, a minute away from metro
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Resposta da propriedade: Hello, we are Urban Stay, which puts customer satisfaction first.Thank you for your precious review :DUrban Stay is a living accommodation where you can feel like your own home.I'll do my best to prepare you so that you can always feel comfortable like my home.Have a happy day and please use our room next time. Thank you.
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Anna_Trsnk
Run of House(Studio)
Hospedou-se em out 2024
Casal
3 avaliação
5.0/5
Excepcional
Publicado em 23 out 2024
Spend great couple of days here. Everything was convenient, the room itself was very clean, comfortable bed and all the utilities provided (except for toothbrush and toothpaste). Beautiful city view and quiet.
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Resposta da propriedade: hello. This is Urban Stay Busan City.We always strive to make our guests happy, but we're always wondering if we've missed something. Thank you for your kind words. We will continue to work hard to satisfy our customers, and thank you for your business.
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Juan Jr
Estúdio W
Hospedou-se em set 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 18 set 2024
The place is so relaxing and near to all coffee shops and karaoke rooms . I will recommend it to my friends who want to visit busan
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Resposta da propriedade: hello. This is Urban Stay Busan City Hall.We're glad to hear that you enjoyed your stay with us.We look forward to serving you better next time you come back.Thank you for staying with us.
Piracha Yongvikul
Run of House(Studio)
Hospedou-se em jul 2024
Viaje com amigos
3 avaliação
5.0/5
Excepcional
Publicado em 12 set 2024
Good location
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Resposta da propriedade: Hello, this is Urban Stay Busan City Hall:)Dear guest, we are located at Exit 16 of Yeonsan Station.If you would like a city view, we would appreciate it if you could visit our room again.We look forward to your return visit.Thank you. Have a nice day :)
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fkjh
Estúdio
Hospedou-se em jul 2024
Negócios
9 avaliação
1.0/5
Publicado em 10 jul 2024
Got family urgency to not heading to Busan on the day (prepaid). Requested the hotel to at least refund me the next two days as I gave the notice on the day (willing to pay for the first night) but got rejected and no communication at all after I tried to reach out many times.
I believe communication and attitude are key for a hotel which reflects its character and customer service even I didn’t get to reach the city this time. Will surely book another hotel when return and hope no one will suffer the same again.
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Resposta da propriedade: Hello, this is Urbanstay Busan City Hall. We apologize for any inconvenience caused during your stay, but we noticed that you have requested a refund for the remaining days after using the first day of your stay. Please understand that if you have already checked in, we are unable to cancel due to personal circumstances. If you would like to change or cancel your reservation, please contact us before 00:00 on check-in D-2 and we will change or cancel your reservation for free. We apologize that we were unable to provide you with the response you were hoping for. We will always work hard to improve our service based on your feedback and look forward to your next visit. We wish you a happy and enjoyable stay with us.
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Benjamin
Run of House(Studio)
Hospedou-se em jul 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 30 jul 2024
Goood apartment and it’s near alot of food shops so I would recommend it to everyone
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Resposta da propriedade: hello. This is Urbanstay Busan City Hall.We are always trying to satisfy our customers, but we are always wondering if there is something we are not paying attention to. Thank you for your very nice words. We will be Urbanstay Busan City Hall to satisfy our customers without losing our focus. Thank you for using it.
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James Rodney Alexander
Run of House(Studio)
Hospedou-se em set 2024
Sozinho(a)
3 avaliação
5.0/5
Excepcional
Publicado em 9 out 2024
Decent location, clean, secure, easy check in.
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Resposta da propriedade: hello. This is Urban Stay Busan City Hall.Thank you for using our rooms.Urbanstay Busan City Hall will always strive to satisfy our guests.Thank you for your stay, and please come back again next time:) Thank you!
Sunjung
Estúdio
Hospedou-se em nov 2024
Casal
3 avaliação
5.0/5
Excepcional
Publicado em 4 dez 2024
Very good hotel in the city center
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Resposta da propriedade: Hello, we're Urban Stay Busan City Hall.Thank you for using our room.We will always be Urban Stay who works hard to satisfy our guests.Thank you for using us, and please visit again next time :) Thank you!
Chris
Studio City
Hospedou-se em fev 2024
Sozinho(a)
64 avaliação
4.2/5
Muito bom
Publicado em 4 fev 2024
Really dry air, made me ill. Hated the way the shower was set up attached to the mirror and over the sink. Other than that I thought it was excellent. Washing machine was a huge convenience. YouTube and Netflix can be viewed on the tv. Soft bed. Huge fridge. Balcony (no smoking sign posted). Excellent location, tons of shops around. No daily housekeeping. There is no front desk staff, the key code is emailed to you. If they’d put a small humidifier in the room I’d stay here again
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Usuário anônimo
Estúdio
Hospedou-se em jan 2024
Sozinho(a)
2 avaliação
4.7/5
Incrível
Publicado em 2 fev 2024
The area is near subway and bus stops and is surrounded by different pub and restaurants. however, it’s quite far to tourist destinations. If you do not mind the commute then this area will be perfect for you (like me).
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Alexander M.
Estúdio
Hospedou-se em jan 2024
Sozinho(a)
26 avaliação
4.2/5
Muito bom
Publicado em 2 fev 2024
Great mid-to-long stay place. Everything looks brand new and is in good working order. The bed is very comfy, very soft, unlike many other places in Korea. The only downside is that housekeeping has some weird schedule, e.g. you will not get it if you stay for only 3 nights. So you have to take your trash out by yourself.
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Thanh Thanh91
Estúdio
Hospedou-se em nov 2023
Viaje com amigos
8 avaliação
4.7/5
Incrível
Publicado em 16 nov 2023
This is a beautiful Apart on 18th floor. Phòng có đầy đủ dụng cụ sử dụng. Máy giặt có bao gồm cả nước giặt. Căn hộ đầy đủ tiện nghi, gần trạm tàu điện ngầm
Resposta da propriedade: hello. We are Urbanstay Busan City Hall, where customer satisfaction is our top priority.Thank you for your valuable review :DUrban Stay is a lifestyle accommodation facility where you can feel like your own home.We will always do our best to make you feel comfortable and at home.We wish you a happy day and look forward to your next stay with us. Thank you.