Hotel Villa Taina

Pros: beach front, easy access to the beach, tranquility around the lounge beach chairs. Friendly staff Cons: hotel is dated, shower was too small. There were cucarachas coming off the AC vents. Staff came to address it right away, however. There are not elevators and it is difficult to bring luggage to 2nd and 3rd floors. The place was not design for people with mobility issues. Also people are allowed with dogs unleashed. One small dog came after me. When I approach the dog’s owner to ask if he could put his dog on a leash, he became belligerent, disrespectful, and a kind of racist. The hotel staff watched and did nothing. When I ask for the manager to complaint I was told she was on vacation (?) when I ask for whoever was in charge, I was also told that person was also unavailable. It was frustrating and disappointing as that was a safety issue that remained unaddressed.

Management not able to provide any solutions after we had to cut our trip short and had paid for the whole trip , even if it was a third-party . Be careful. I would not have rented there if would have known . The staff was nice and helpful ,but not returning!

Bring your own pillow, pillows are unseeable, security staff are far to friendly to single guests, saying no 10 times should send a message, be sure of your dates, we booked a day early and later changed it 9 days later and no refund for the first day even though we changed the dates and didn’t arrive until late afternoon of the next day, no water in the room after the first day, can’t brush your teeth with tap water, shower is only hot for the first shower. Look at all the extra charges before booking and all funds are in American dollars btw