Grupotel Rocador

Staff very good. Lady on reception was very helpful when we needed to change rooms - we had been given a complimentary upgrade to a side sea view room that was HUGE but it was under the restaurant. On the first morning it was fine as breakfast and all the chair scraping and banging didn’t start until 7, but after that there were early breakfasts for early flights that started at 5am. So the lovely lady moved us to a smaller sea view room. I saw someone else complaining on here that the sea view was only a sliver of sea view - that’s a result of the nature of the landscape - but I can see how someone who has paid extra for it might be disappointed. The hotel was clean. The breakfast was good - usual standard fare and a very happy egg man. Plenty of sunbeds and towels provided. Pool area wasn’t the nicest but there is a nice garden area instead that the sea view rooms also look over. The indoor pool is about 4 degrees warmer than the outdoor one. It’s a short walk down some steps to the beach for a dip in the sea and you need your room card to operate the gate - makes you feel safe inside the hotel grounds. As usual in Spain you have to pay for sunbeds on the beach. As an adults only hotel the age profile is rather high, but we did also go outside the main summer season which I guess is more popular with the older crowd. We were there for the last full week in October and many of the restaurants started to close after the Saturday night - we were glad we weren’t there the week after! The hotel is very central though, in a great spot.

Ok so first the good - the staff were incredible, really friendly and helpful. The location was great, right in the heart of town and close to the beach at Cala Gran. It was really clean and wherever you went around the hotel there were always sunbeds available. The gardens around the hotel are lovely and well kept. Another nice thing is that they supply you with 2 beach towels that you can change for clean ones whenever you want - a really nice touch. Then the bad - the food was meh, not actively unpleasant but not good either, just meh. I'm not a little Englander and I don't need English food so it wasn't that but it all just tasted cheap. The rooms were laid out weird - 2 of you getting ready became a trial even though the room was spacious. The room was also dark - definitely difficult for my wife to do her make up. The spa was pretty much unavailable for our trip other than the "heated indoor pool" which is not heated and certainly not "toasty" as the brochure describes and the 2 bars had very little atmosphere(I've seen adverts that say 6 and no - just 2). Other points of note - when you check in and in some of the brochure it says private beach area and entrance - neither of these things are true. Also the adults only thing in my head this was couples and friends etc, in reality it felt like a SAGA holiday for old people. Nothing wrong with that but wasn't what I expected(or wanted). There is also no information in the room at all so you will need to speak to the reception several times and it is a shame that they provide no information about the hotel or area.