Apartamentos Esmeralda Suites

Discrimination against disabled visitors. Refusing to let disabled visitors use a mobility scooter. Disgusting treatment for 2023. Advising people on mobility scooters to walk instead. No warning of these rules so avoid if you are using a mobility scooter.

We stayed for the month of October in the Esmeralda Suites (#2), floor 6, in a one bedroom self-catering apartment which overlooked the Rock, and the Esmeralda Hotel. Holiday was booked with Jet2. It was very close to two supermarkets (Consumer and Mercado) and a five minute walk to Aldi (15 minutes to Lidl). The check-in was smooth, and the three times we contacted reception for maintenance assistance the team arrived within minutes… our 4-way UK extension cable didn’t like being plugged in using an EU adapter: suggest you take additional two-pin adapters just in case, although with three we managed happily for the month. The towel deposit was fine (€10 a towel), the safe key was €20 a week but worth it and the linen was delivered promptly each Friday for us to renew. The staff we met were very helpful, and Google Translate helped at times! The main thing to note is there is no soundproofing between the apartments, and it should also be noted that a percentage of them are privately owned and inhabited. Tiled floors magnify the slightest of sounds and unfortunately our last two nights were marred by the selfishness of two young French women who kept us awake till the early hours of the morning by FT’ing their partners back home and being quite loud, even when asked to keep the noise down. It’s the luck of the draw but the advice would be to get the Hotel staff to intervene quickly. Calpe is a wonderful place to visit: the promenade walks and then up into the Old Town area is so relaxing and informative. Everyone we met was friendly and welcoming. Didn’t climb the rock, many do, but we walked miles along the coast in both directions and up the mountain at the back of Calpe. There are no trains, but the #1 or #2 bus which stops opposite the Coral Cafe between the apartment and the Hotel takes 20 mins to get to the Tram Estacion (€1.50 one way), and then the Tram can take you north to Denia (change for a bus at Gata whilst the line is being upgraded) and south to Alicante (change tram at Benidorm): tickets are purchased on board, using an interactive screen that changes language for you and takes card payments. As an example, a return ticket from Calpe to Alicante (about 90 mins each way) was €5! All in all, a great location for a s/c apartment, great sea views and a great option for a base to explore this beautiful area of the Costa Blanca.

Terrible apartment, not what we expected it was very dated and dark, broken door/window shutter, dirty extractor fan, broken shelves in fridge/freezer, dodgy wiring to electrical socket and dodgy wiring to vanity light. To say the apartment was basic is an understatement! Although we were self catering there was only 1 small tea towel provided, we did not expect creature comfort but there was no soap or hand cleanser or washing up liquid. No information was provided about the workings of the apartment and the wifi password was not provided. All in all, it was more like a hovel than a hotel. This apartment is very unloved!

We chose esmerelda suites as we booked for a extended 4 week winter break. We wanted self catering with the choice of eating out too. Esmerelda suites did give this, apartments are spacious but very tired and in desperate need of updating. Kitchen area is 4 cooking rings,microwave and a toaster, No kettle. I was able to cook simple meals. There are 2 supermarkets within 4-5 mins walk away. These are closed on sundays. Apartments are fairly well equipped, clean towels and sheets are delivered weekly for you to change beds. Shampoo,soap,tea towels, are provided but not toilet roll. There are 2 pools with sun beds that is currently being renovated. You have the use of the hotel indoor swimming pool, sauna and jacuzzi which is bonus,especially in the cooler weather. The apartments are well situated close to the beach ,bars and restaurants, as its January when we were here many places were closed but during our stay they were starting to open up. Many of the apartments are being sold off to private buyers so are being privately renovated causing some building noise. The bus stop is just outside the apartments that takes you to calpe centre, the old town and the tram station where you can get trams to altea,benidorm and all along the coast.

Beetje weggestopt naast Hotel Esmeralda. Vergane glorie met een ongeinterreerde receptioniste die je ongeveer uitlegd waar je moet zijn. Appartement zeer gedateerd maar wel met alles wat je nodig hebt muv een degelijke messenset en een droogrek voor de was. 5g wifi, verrassend stabiel. Bedden een complete ramp, matras is een steen. Sprei is ronduit smerig,vol vlekken. Handdoeken 1x per week wisselen net als beddelinnen. Balkon is groot met zijdelings zeezicht. De slaapbank ik vies en totaal versleten. Appartementen zijn heel gehorig, lijken wel gipswandjes tussen de appartementen. Er is een TV, magnetron, gaskooktoestel en een wasmachine uit grootmoeders tijd. Koelkast en airco ook aanwezig. 4 terrasstoelen waarvan qua slijtage 2 op scherp en twee ligbedden. In november s ochtends geen zon op je balkon, s avonds tot ca 4 uur. Twee supermarkten in de directe nabijheid. Zondags gesloten. Buslijn L1 om de hoek. Ondanks de drie sterren beoordeling toch een afrader.

Me han engañado, no tenía aire acondicionado. Horrible y me trasladaron al suite esmeralda y me cobraron 334 euros más por tener aire acondicionado. Estafadores, sin toldo. Sucio. Un fraude . Después de alquilarlo y pagar más me lo vuelven a dar estropeado el aire