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Avaliações dos hóspedes
4.6/5
Ótimo
61 avaliação
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Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.6
Atendimento4.6
Limpeza4.6
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Todas as avaliações(61)
Avaliações positivas(39)
Avaliações com fotos/vídeo(13)
Avaliações negativas(1)
kirstD0ug
Hospedou-se em out 2024
Viaje com amigos
5.0/5
Excepcional
Publicado em 18 nov 2024
This is such a fabulous hotel. We got here and received an upgrade to an amazing room with a huge balcony with sun loungers. The room is amazing and so clean. Bed is comfy with great pillows! Everything is provided for with extra little bits. The breakfast is just incredible. Vast choice all very fresh and freshly made. Staff are super friendly. Got a few days left here and don’t want to leave. Thank you so much for making a much needed break so good
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Resposta da propriedade: Dear kirstD0ug, We are truly delighted to have met your expectations. Thank you very much for sharing your review with us. At ESTIMAR Calpe Suitopia 3&Three, we are delighted to read that you enjoyed the facilities and our services. We strive every day to provide you with the best service, and we look forward to welcoming you back very soon. Kind regards,
Norma G
Hospedou-se em ago 2024
Casal
5.0/5
Excepcional
Publicado em 30 set 2024
Having stayed in Calpe many times, this is our first stay at Suitopia and it didn't disappoint. We initially stayed on Floor 28 with fabulous sea views - very high so not recommended if you aren't comfortable with heights and a bit noisy as directly below the Skybar. Next day we paid to upgrade to a Suite, room 1303 - still a very good sea view and the room was fabulous - very spacious with large balcony with sun beds. Staff were very helpful and efficient, nothing was too much trouble. Lots of nice touches in both rooms, slippers, gowns, pillow spray, foot cream etc etc. It was my birthday when we arrived and this must have been spotted because when we got back to our room, there was a delicious cake waiting for me. Huge selection of food at breakfast, very fresh and very well presented Lots of bars, restaurants and beach all directly outside. Worth a walk up to Old Town but recommend booking restaurants at busy times. Taxi from airport was 110 Euro's, about 1 hour away and we used Benniconnect on the way back, around 45 Euro's for 2 people and very efficient. Would highly recommend and we will be going back in 2025.
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Resposta da propriedade: Dear Norma G, Thank you so much for your detailed and thoughtful review! We are thrilled to hear that your first stay at Suitopia did not disappoint and that you enjoyed both the fabulous sea views and the spacious suite with a large balcony. We appreciate your kind words about our staff, and we’re glad that you found them helpful and efficient during your stay. It’s wonderful to know that you appreciated the small touches in the room, and we're delighted that the birthday cake was a pleasant surprise! We're also glad that you enjoyed the wide selection of fresh food at breakfast and found the location convenient with many restaurants, bars, and the beach nearby. Thank you for sharing your transportation tips, which will surely be helpful to future guests. We're very excited to hear that you'll be coming back in 2025, and we look forward to welcoming you again for another fantastic stay! Warm regards,
bfyfe1
Hospedou-se em ago 2024
Viaje com amigos
5.0/5
Excepcional
Publicado em 19 set 2024
Highly recommended this hotel .. from the moment we arrived everything was perfect . The staff so friendly & nothing is any trouble . Rooms are amazing & sea view fantastic . We were on 24 floor ( I don’t like heights but felt so safe ) balcony’s huge . Pool gorgeous loads of beds all day no need to rush for them . Pool staff very friendly & pool bar lovely . We had breakfast included , great selection of food , no queues etc totally relaxed place with loads of space . Hotel very close to restaurants bars & supermarkets . 2 min walk to beach .. crystal clear water & warm . . I will be booking my return for next year
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Resposta da propriedade: Dear bfyfe1, Thank you so much for your kind words and for highly recommending our hotel! We're delighted to hear that your stay was perfect from the moment you arrived and that you felt safe and comfortable, even on the 24th floor. It's wonderful to know you enjoyed the views, the pool, and our friendly staff. We're also pleased that breakfast and the location added to your positive experience. We look forward to welcoming you back next year for another fantastic stay! Best regards,
pauladQ4052VA
Hospedou-se em jul 2024
Família
5.0/5
Excepcional
Publicado em 24 ago 2024
The most amazing experience for a 2nd time Entrance grand and the most beautiful smell It’s clean friendly and perfect for anyone who wants to stay in what feels like a 5 star No rush to reserve sun loungers not like other hotels is one of the reasons that we love it here Bed & Breakfast for us with the biggest choice with quality of products It’s restocked consistently Lots of cleaners around the hotel Our room was made up daily choose the scent you would like on your bedding So friendly and respectful We stayed in 508 16th August for 7 day The spa was incredible and treatment was best I’ve had Overall a super experience just wish we could have had a late check out We will be back next year
Traduzir
6/11
Resposta da propriedade: Estimada PauladQ4052VA, Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience during your second stay with us. It's fantastic to know that you enjoyed our grand entrance and the pleasant ambiance of our hotel. We take pride in maintaining a clean and friendly environment, and we're delighted that you felt like you were staying in a 5-star property. Your feedback about the sun lounger policy is greatly appreciated; we strive to provide a relaxed atmosphere for all our guests. We're glad you enjoyed the variety and quality of our breakfast offerings, as well as the attentive service from our housekeeping team. It's great to know that you found the option to choose a scent for your bedding to be a special touch. We're also pleased to hear that you had an incredible experience at the spa and that your treatment exceeded your expectations. We appreciate your suggestion regarding a late check-out, and we will certainly take it into consideration. Thank you for choosing us for your stay, and we can't wait to welcome you back next year! Warm regards,
783mrsw
Hospedou-se em jun 2024
Viaje com amigos
5.0/5
Excepcional
Publicado em 23 jul 2024
Booked a larger room suite ( which was standard on jet 2 booking) for a mini break with my sister and wasn’t disappointed. Spectacular hotel close to everything. The room was stunning .. large double shower /bath. Sofa lounge area but the best was huge balcony with sun loungers table and chairs. There is a kitchenette but everything is locked as option is to pay to use, we didn’t need as planned to eat out each night but would be perfect for families. There’s a coffee machine which was topped up daily with pods. Stunning pool area and fabulous kids pool if you are a family. No real sun cover which wasn’t a problem for us but could be an issue for families. (Perhaps because it’s located floor up from ground level so gets a generous warm breeze all day which I imagine would make umbrellas unstable? ) The gentle wind/breeze actually made lying by the pool comfortable for us in very warm temperatures. Best buffet breakfast choice I have ever had. Make sure to visit the sky bar on top floor .. stunning views. This hotel has to be the best in Calpe. Just minutes to beautiful beach /promenade and abundance of bar restaurants. Will definitely return as first time in Calpe but found it perfect!
Traduzir
6/10
Resposta da propriedade: Dear, Thank you for sharing your detailed and positive experience at ESTIMAR Calpe Suitopia. We are thrilled to hear that you enjoyed your stay in our larger room suite and found the hotel’s location and amenities to be spectacular. We understand your point about the sun cover and appreciate your insight regarding the breeze at the pool area. It’s also wonderful to know that you enjoyed our buffet breakfast and the stunning views from the Skybar. We are delighted that you found our hotel to be the best in Calpe and that our proximity to the beach, promenade, and various bars and restaurants added to your perfect stay. We look forward to welcoming you back on your next visit to Calpe. Best regards,
doreen497
Hospedou-se em jun 2024
Família
5.0/5
Excepcional
Publicado em 23 jul 2024
Amazing family hotel, in great location. We stayed in a sea view suite with our two kids and it was perfect. Very clean, and house keeping kept everything very well maintained. The kids club was brilliant, but my only concern was that it was mainly conducted in Spanish, but I can’t fault the hotel for this, as they tried their best to include my kids. The aqua aerobics and yogo during the day by the pool was fantastic and the instructor was very enthusiastic and friendly. Overall we had a wonderful stay and would hope to return again very soon.
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Resposta da propriedade: Dear Doreen, Thank you for sharing your experience at ESTIMAR Calpe Suitopia. We are delighted to hear that you and your family had a wonderful stay and enjoyed our great location, the sea view suite, and the cleanliness maintained by our housekeeping team. We’re glad to know that the kids club was brilliant, despite the language barrier, and that our staff did their best to include your children. It’s also fantastic to hear that you enjoyed the aqua aerobics and yoga by the pool, and that the instructor was enthusiastic and friendly. We look forward to welcoming you back very soon for another fantastic stay. Best regards,
Paul C
Hospedou-se em jun 2024
Família
5.0/5
Excepcional
Publicado em 4 jul 2024
Excellent choice, lovely hotel with great food with huge choice and swimming pools for adults and kids and plunge pool, best feature is the staff nothing is too much trouble , they are really friendly and always go the extra mile. Would definitely go back again
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Resposta da propriedade: Dear plcasey341, Thank you for your wonderful review! We're delighted to hear that you enjoyed our lovely hotel, great food, and the variety of swimming pools. It's especially gratifying to know that our staff made such a positive impression with their friendliness and dedication. We look forward to welcoming you back again in the future. Best regards,
speirsatbarry
Hospedou-se em abr 2024
Casal
5.0/5
Excepcional
Publicado em 29 mai 2024
One of the best hotels we have ever stayed in. staff are so welcoming and helpful. room was nothing short of fantastic. when we booked the hotel as part of a package holiday, we asked for a high floor as it was a 44th anniversary treat (we had booked it for 40th but covid put stop to that). anyway, we got a very nice treat and surprise when we were offered an upgrade on floor 27 suite. the views of the Arenal beach front and the bay were breathtaking. The Penon de Ifach was seen in its full glory throughout the sunrise, afternoon sunshine, and of course the sunsets to rival any you could wish for. this hotel had everything you could ask for. To top it all, we had a bottle of Bubbly delivered to our room compliments of the Hotel Management ***** thank you Suitopia.
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Resposta da propriedade: Dear sperirsatbarry, Thank you for sharing such a heartwarming review of your stay with us. We are thrilled to hear that you consider us one of the best hotels you have ever stayed in. Our staff takes great pride in being welcoming and helpful, and it is wonderful to know that you found your room fantastic. We are delighted that we could make your 44th anniversary special with an upgrade to a suite on the 27th floor. The breathtaking views of the Arenal beachfront, the bay, and the Penon de Ifach from sunrise to sunset must have made your stay even more memorable. We are also pleased to hear that you enjoyed the complimentary bottle of bubbly. It was our pleasure to help make your anniversary celebration extraordinary. Thank you for choosing Suitopia, and we look forward to welcoming you back for many more special occasions. Best regards,
430lindaj
Hospedou-se em set 2024
Família
5.0/5
Excepcional
Publicado em 25 out 2024
Exquisite suites, lots of thoughtful extras, large balcony with wonderful view, food high quality and lots of variety. Spotlessly clean throughout and knowledgeable helpful friendly staff. Dining room sectioned off into areas so doesn’t feel as ‘canteen like’. Overall, 10 out of 10
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Resposta da propriedade: Dear Linda, Firstly, we want to thank you for trusting in ESTIMAR Calpe Suitopia and for sharing your experience. We are delighted to hear that you enjoyed our suites, the thoughtful details, the high-quality food selection, and the wonderful views from the balcony. It's great to know you found everything spotlessly clean and appreciated the layout of our dining room as well as the attentive service from our team. We look forward to welcoming you back for another perfect stay. Best regards.
sarahV30313031
Hospedou-se em set 2024
Família
5.0/5
Excepcional
Publicado em 20 out 2024
Stayed here for 3 nights with family, the hotel was 10/10, rooms and staff where amazing, when we booked we wanted a room with sea view but was unavailable, it was my dads 65th birthday while we were there, so I did mention that before we arrived and to our surprise we were given a room with a sea view, which we were so thankful for and they also gave my dad a beautiful cake to the room on the day of his birthday, small touches but means a lot. Great breakfast in the morning and yes pool area was lovely but very windy unfortunately. Overall the hotel was great and I would definitely stay here in the future.
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Resposta da propriedade: Dear Sarah, Thank you so much for your wonderful review! We are thrilled to hear that your 3-night stay with your family exceeded your expectations and that you found both the rooms and our staff to be amazing. We're especially glad that we could make your dad's 65th birthday a bit more specia. It's the small touches that we hope make lasting memories! It's also great to hear that you enjoyed our breakfast, even though the pool area was a bit windy during your stay. We're delighted that overall, you had such a positive experience and that you'd definitely stay with us again in the future. We look forward to welcoming you back soon! Best regards.
tracysY6927EK
Hospedou-se em ago 2024
Família
5.0/5
Excepcional
Publicado em 22 set 2024
Arrived at hotel on the 17th September went as a family of six had requested prior to arriving for us to possibly be on the same floor or close together the response we received back was they would try but couldn't guarantee the day we arrived was checked in promptly by a lady on reception her named being belen very professional and to our surprise was upgraded to a suite which was a great start to our break on entering the suite we were amazed at how large they are with huge balconies table 4 chairs and lovely padded sun loungers the rooms are absolutely spotless well done to the cleaning team beds huge and so so comfortable double showers and bath tub views beautiful great quality breakfast huge choice the sky bar had brilliant views tasty cocktails but pretty pricey would definitely return in future
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Resposta da propriedade: Dear Tracy, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you had a great start to your break with a suite upgrade and enjoyed the spacious rooms, comfortable beds, and beautiful views. It's great to know that our cleaning team and breakfast selection met your expectations. We also appreciate your feedback on the Sky Bar, and we’re glad you enjoyed the cocktails and views. We look forward to welcoming you back in the future! Best regards.
Usuário convidado
Hospedou-se em fev 2024
Outros
5.0/5
Excepcional
Publicado em 22 mar 2024
Our room was massive and we were upgraded to a suite on the 26th floor. Elegant, comfortable with a large balcony equipped with table and chairs and 2 loungers. Room class can be confusing. They have a double room, which is not 2 bedrooms but single width with balcony, Suitopia, a double room with optional kitchen and double balcony and Suitopia Sea View which I believe is the upper 5 or 6 floors. The building is not on the beach but about 150 metres away although with the height you don't notice it. View is amazing. This was a wonderful experience and the best hotel ever by design and decor. It was the off season so most facilities like the pool were closed. Everything is basic with many upgrades at a price. Nothing in the kitchen works, like fridge, kettle, stove, cutlery unless you pay 20 Euros a day. Coffee maker comes with 2 pods of coffee and 2 teabags but only expresso size cups so too small to place the teabag in. We had problems with the coffee maker chewing up the pods and placing the water in the garbage container instead of the coffee cup. There was a name changed and our GPS sent us to another hotel in the town by the same name.
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Resposta da propriedade: Dear Alsupremo, Thank you for choosing ESTIMAR Calpe Suitopia and for taking the time to share such a detailed review of your stay with us. We are thrilled to hear you were pleased with the spacious and elegantly designed suite on the 26th floor, along with the breathtaking views it offers. Your comments are invaluable as they help us to enhance our guest experience. We sincerely apologize for the inconvenience you encountered with the coffee maker. For any future stays, we encourage you to contact reception directly for assistance with any room-related issues or requests, such as larger cups for coffee. We are here to ensure your stay is as comfortable and enjoyable as possible. We hope to have the pleasure of welcoming you back in the future, aiming for an even more seamless and enjoyable experience. Warm regards.
Karen H
Hospedou-se em ago 2024
Casal
3.0/5
Publicado em 16 set 2024
Great location and very clean, bed comfortable and bathroom is huge, you cannot use kitchen unless you pay. The outdoor adults pool was supposed to be heated , it was used by modtly spanish children and was cold, the spa was OK but needs an update as paint peeling , ladies in soa area very nice. We went to sky bar once and it was blocked and it looked like a private party ? We got the feeling that locals are definitely favoured at this hotel. Breakfast was good , we used local restaurants for evening meal.
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Resposta da propriedade: Dear 19556BAkarenh, Thank you for your feedback. We're glad to hear you enjoyed our location, cleanliness, and comfortable rooms. We appreciate your comments about the kitchen and will ensure this information is more clearly communicated to our guests. Regarding the outdoor pool, we’d like to clarify that it is not fully heated but rather temperate, meaning the water temperature can vary depending on the weather conditions. We apologize for any discomfort you experienced. As for the spa, we are planning updates to enhance our facilities, and your remarks about the peeling paint will be taken into consideration. Regarding the Sky Bar, we’re sorry for any confusion. It’s occasionally booked for private events, but we aim to balance access for all our guests. It’s great to hear you enjoyed breakfast and the local dining options. Thank you again for your feedback, and we hope to welcome you back in the future! Kind regards,
HelenArmitage
Hospedou-se em ago 2024
Casal
5.0/5
Excepcional
Publicado em 1 set 2024
Beautiful, clean hotel with lovely views and service very good. Rooms are cleaned staff at breakfast, including all the breakfast options are superb!..You get what you pay for and it delivers.Not so keen on the staff in the Sky Bar, seemed a bit lax and not as helpful as downstairs.
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Resposta da propriedade: Dear Helen, Thank you for choosing ESTIMAR Calpe Suitopia and for sharing your feedback. We are pleased to hear that you enjoyed the beautiful views, cleanliness, and the superb service from our breakfast team. We apologize if the service at the Skybar did not meet your expectations and will certainly take your feedback into consideration. We hope to welcome you back soon. Best regards.
Camper59795658263
Hospedou-se em fev 2024
Família
5.0/5
Excepcional
Publicado em 1 mar 2024
This is a very, very good hotel. I loved it, I would book it again. However there are some limitations. I’ve been honest in this review because I always read the reviews before booking and I know how useful it can be when people give you all the information. The rooms are spectacular. Really big, with insanely generous balconies. We spent a lot of time on our balcony, there were sun loungers. And a dining table. The pull out airer was great for swim wear. I was really pleased I’d paid extra for the sea view because not only was that view mind blowing, but we got full sun, pretty much all day. And in February, that was very welcome. Plenty of concealed storage for clothes, a slick bathroom with THREE showers and a small kitchenette. Given that the hotel is pitched at families, we would rather have had two proper single beds in place of the sofa bed. But never mind, it was a very comfy sofa bed and it was so useful that the sliding doors created two separate bedrooms. That and the balcony meant we could sit and have a drink and a conversation in the evenings and early mornings without waking the kids. Complementary drinks and snacks had been left for us and thoughtful gifts like pillow spray and a box of dominos for the children. Small boxes of chocolates, spare toothbrushes, everything. The wifi was great. The tv has about five Spanish Language channels, so I appreciated being able to watch YouTube on our devices while lying in the giant bed. The air con / heating works well. The water pressure is epic. Maintenance in the rooms wasn’t the best. None of the usb sockets worked, which was a shame, especially as we had limited travel plug adaptors. The sliding glass toilet door wouldn’t shut and the shower screen leaked all over the bathroom floor. It felt like we were constantly mopping it with towels. The coffee maker was a bit rubbish and leaky; you don’t get a kettle, but you can get hot water from the coffee machine. Although there were tea bags on the hospitality tray, there were no cups provided except tiny little espresso thimbles, so you couldn’t have a cup of tea. We resorted to pinching a couple of larger cups from the restaurant, but the cleaners kept cleaning them away. Overall though, the room was great, so comfortable. Location: The location is unbeatable, right by the beach, an easy walk to the old town, close to lots of bars, restaurants, launderette, post office, supermarket. A short walk along the promenade to the Roman Ruins, the marina, the flocks of wild flamingos, the giant rock. Facilities: The four outdoor pools on the rooftop are exceptional. Two with kids activities, two for actual swimming. None of these pools were warm (it was winter) even the supposedly heated one was really chilly, but the sunny weather encouraged us in anyway. The infinity pool overlooks the street and the beach and is really special at sunset. Perhaps it’s because it was February, but the sun loungers were always left piled high
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Resposta da propriedade: Dear Malibu_Jenny, Thank you for your detailed and honest feedback. We're thrilled to hear that you had a wonderful overall experience with us and enjoyed the spacious rooms, stunning views, and the thoughtful amenities. It's delightful to know that the location, facilities, and rooftop added to your positive impression of our hotel. We sincerely apologize for the maintenance issues you encountered in your room. Your comments regarding the USB sockets, sliding glass toilet door, and the leaky shower screen will be addressed promptly to ensure a more seamless experience for our guests in the future. We appreciate your insights into the coffee maker, hospitality tray, and room cleanliness. Your feedback is valuable, and we'll take steps to enhance these aspects for a more comfortable stay. Regarding the vegetarian meal options and dinner experience, we apologize for any inconvenience caused. Your comments will be shared with our culinary team for improvement, and we appreciate your understanding in this matter. We're pleased to hear that you found our staff to be helpful and friendly. Your recognition of their efforts is truly appreciated. Thank you for choosing to stay with us and for sharing your detailed review. We hope to have the opportunity to welcome you back for another great stay. Best regards,