Usuário convidado
31 de janeiro de 2023
We didn't get to stay here. We booked a room and arrived there at 21.10 (check-in was until midnight) and the door was closed. We rang the bell, no answer. We wrote the accommodation via Booking customer support, no answer. We called both numbers written on the door, no answer. After a couple of unsuccessful calls, the number was suddenly unavailable (it was clear that someone turned off the phone in the middle of our calling them). Finally, a woman opened the door but explained that she was a guest and the place was already closed (the employees had left). After half an hour of waiting, we gave up and luckily found a place nearby. The next day, we received a notification that the accommodation marked us as a no-show, which was a blatant lie. A horrible experience, wouldn't recommend them to anyone!
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