Usuário convidado
3 de dezembro de 2024
Absolutely Disgraceful Service – A Complete Scam
I am appalled by the horrible service of this hotel. I accidentally booked the wrong destination and called the hotel to cancel within just 10 minutes of making the reservation. They told me they couldn’t cancel at the moment but assured me they could do so the next morning after speaking with the manager. Trusting their word, I waited until morning and called again, only to be told they could no longer cancel my booking.
This is blatant dishonesty and nothing short of a scam! The hotel deliberately misled me and refused to respect my consumer rights. Their behavior is not only unprofessional but also outright deceptive, treating customers as if their concerns and rights do not matter.
This experience has been incredibly frustrating and infuriating, and I urge others to stay far away from this hotel. Such unethical practices and fraudulent behavior should not be tolerated.
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