JS Ca'n Picafort

Excellent all round service from front of house to cleaning staff. Nothing is to much trouble , the waiting staff go beyond their duty to see the public have a holiday to remember. Stayed in a single, very clean an served my purpose. Shower had great water pressure. Water always hot. Food was varied in the evenings with a good choice of dishes. Breakfast was fantastic. Make sure your up early to eat on the marvellous terrace with the beach in front of you. Overall js , don’t ever change .

Great location 10m from the beach, clean rooms, good food. Breakfast on the terras watching the sea. Long street with a lot of restaurants meters away from the hotel. Shuttle to/from the airport on demand. Definitely next year will be back.

The positives for this hotel are. It's on a beautiful location right on the beach. Lovely clean spacious foyer on entrance very smiley, pleasant helpful young man (in his 30s) dealt with my check in efficiently. He also asked if I needed help to my room as I was on crutches with a bag and case. It has a lovely area outside the front of hotel to sit and relax with a drink with fantastic views. The negatives.....Ok I'm a solo traveller and I pay a supplement and the reason being is because there is usually a double bed or 2 singles in the room. And they lose out on another guest paying and staying in the room, hence solos pay extra. But my room was tiny and only had a single bed so it was wrong to charge me a supplement as i wasn't in a double occupancy room. Yes i booked through a third party and I know they do that. Someone said if i book direct with the hotel i wouldn't have had to of paid a supplement. I looked at the hotel website they would also of charged me extra as a solo even though it only consisted of a single bed. Bedside table was just a round table with no drawers, no drawers in the wardrobe or under the desk. Toilet was dirty on the under side of the seat (not rust) photo added. Took photo and showed the receptionist and was cleaned the next day. View from my balcony was a wall and another balcony. No glass or disposable plastic one in the bathroom as there normally is. The next day I asked the man behind the bar if I could have a glass for my room please as I needed one for water to take my tablets with. He refused to let me have one so I ended up going out and buying my own. I really am not a fussy person and do not expect 5 star in a 3 star hotel but it would be nice to have half decent food to eat. It was either dry tepid or cold and not very nice at all. Just one example of this was the lady who was replenishing the food and sorting it out in the restaurant brought some slices of cooked beef out with a sauce on. As i helped myself straight away i expected it to be nice and hot, Wrong, it was cold and tough just like the other Meats and veg at other meal times. Some of the staff were nice and polite some were not. A smile goes a long way. It would be wise to take a leaf from the Js Portocolom hotel in Palma which I stayed at last year and will be returning to again later this year.

Excellent customer service. Made to feel welcome. Pedro was incredibly accommodating in enabling me to change my room. Room included a fridge, which is always a necessity. Rosa was also very lovely in ensuring that my room remained nice and clean. Would certainly return.

It was an amazing experience! Thank you so much for your service, delicious food, and the fantastic location just 20 seconds from the sea. We enjoyed both the beach and the hotel. The sea was transparent and pretty war at the end of October. Highly recommended!