Avaliações do Anzac Hotel

I stayed at Anzac hotel in Canakkale after crossing the ferry from Gallipoli. After checking in with my passport picture on the phone and went up to my room, I realized I didn’t have my bag pack which contained my passport, money, credit cards, wallets. Panickingly I ran down to the front desk thinking I left it there while checking in. The front desk staff, Saliman and the manager, Emin help review the security camera and saw that I didn’t have my bag pack at check in. The Bellman help walk me back to the ferry and talked with the security twice but they didn’t find any bag on lost and found. Later Emin went back with me twice to discuss with the ferry terminal security and file the report. Finally, they called to the hotel and reported they found my bag pack!! It’s just on the other ferry which they didn’t search originally as we probably told them the wrong boat schedule I took. I was extremely happy to get my bag pack back with everything in it. They really took my problem seriously and go extra mile to help me. I truly appreciate their professionalism and compassion in their job. I’ll stay here again when I come back this way. The hotel also a walking distance from the ferry and close to the waterfront and everything in town.