Hotel Cais da Oliveira

We had an amazing room it was like the penthouse suite Lovely sea views cleaned every day lovely pool

Part of the Rocomar complex. Our room was clean and adiquate size. Kitchinette was small, The pans were big enough to feed a family of 8. It would have benefitted from a small egg pan, a collinder, a grater, salt and pepper pots with some s&p in and filters for the coffee machine. Outdoor pools were chilly- but expected. Spa looked like it had been refurbished not too long ago and was a nice touch. Large plunge pool which was not used much. Lots of steps on the complex. Be prepared. Loads of sheltered sun bathing areas on the terraces. Terraces by Oliviera Apts in desperate need of refurbishment. Main reception in the Royal Orchid and walkways were bare of pictures and very clinical.

These apartments are more like 2 star accommodation, don’t be fooled be their pics. The rooms are dirty, dated, damp and damaged. The kitchenette is ancient and the bathroom was dirty and had seen better days. The pillows were rancid and the rooms door looked like it had been broken into at some point. To top this off there was drilling in the room above.

Stayed in an apartment overlooking the pool and Atlantic ocean,fully fitted kitchen,comfortable bed and kept clean by a lovely team of cleaners.Recpetion staff always smiling and helpfull.I was on bed and breakfast,which was fantastic with s much choice,would go back to this hotel again in a heartbeat

Lovely hotel, very clean, staff friendly and efficient, lots of little areas to use as shared among 3 hotels, not an issue for us, but may be for some, Madeira hilly so lots of steps, ( lifts available). Local restaurants served lovely food and reasonable prices, local bus to Funchal on time, good to use as a base

The hotel itself was lovely, our room was modern, clean with a great sea view. The hotel has an indoor and outdoor pool, we used the outdoor pool quite a bit, also clean and modern. There were plenty of sun loungers, both by the pool and on several lido decks overlooking the sea, however a number of lido decks and access to a small beach area were closed off, it looked like they hadn't been open for some time. The only downside to this hotel was the restaurant, the hotel is part of a larger complex and you have to use the restaurant in the Roco Mar hotel nextdoor if you are half-board. We found the restaurant to be very impersonal, on our first night it was fairly chaotic, we weren't sure whether we should seat ourselves, how the buffet worked, how to order drinks etc the staff were busy rushing around so we felt a little lost. The food in the restaurant is buffet food which we were never that impressed with either. We did visit the Lee Hamilton snack bar most evenings for cocktails. This is another little cafe on the hotel site. The two ladies who worked in there were really friendly and welcoming, we did enjoy our evenings here. On our last night we chose to miss our half-board meal and ate here instead, it's also a steak house, the food was amazing and the portions were large! Another plus point of the hotel was on my birthday, they sent a bottle of sparkling wine to our room as a gift, this was a lovely gesture. Canico itself is a little quiet, but there are regular busses to Funchal for €2.20. To wrap up, a lovely hotel, but the restaurant could do with being more organised and welcoming