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1 noite
Avaliações dos hóspedes
4.5/5
Ótimo
78 avaliação
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Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.4
Atendimento4.5
Limpeza4.5
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Todas as avaliações(78)
Avaliações positivas(47)
Avaliações com fotos/vídeo(5)
Avaliações negativas(2)
MANITH
Apartamento
Hospedou-se em maj 2024
Viaje com amigos
3 avaliação
3.7/5
Publicado em 11. jun. 2024
Around the area you can find good foods and convenience store. Abit far from the center but you can walk along the beach and enjoy the view.
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Stephan
Quarto deluxe
Hospedou-se em maj 2024
Casal
26 avaliação
5.0/5
Excepcional
Publicado em 12. maj 2024
Great staff and superb view
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Usuário convidado
Quarto clássico
Hospedou-se em maj 2023
Viaje com amigos
2 avaliação
5.0/5
Excepcional
Publicado em 14. maj 2023
Second time going back. Loved it
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Valeria
Quarto clássico
Hospedou-se em jun. 2024
Sozinho(a)
5 avaliação
3.0/5
Publicado em 13. jun. 2024
Отель в приятном расположении, чистый номер, свежее постельное белье и полотенца.
Минусы!!! Я бронировала одна, заселили в номер, который был адресован семейной паре. Посчитали завтрак за двоих !!! Во время самого завтрака ждешь чашку кофе по 15 минут. Персонал некорректно ведет себя по отношению к национальности гостя. Максимально неприятно. Сервис и отношение к гостю отвратительное.
O hotel é bem localizado e com quartos bem modernos, mas a limpeza é bastante precária. o meu quarto tinha uma bela vista do mar, o estacionamento bastante caro, o café da manhã era bom, mas o restaurante muitíssimo caro para o que oferece. os funcionários são bastante solícitos.
Resposta da propriedade: Hello, Thank you for taking a moment to share your impressions of your stay at the Hôtel Belle Plage Cannes. We deeply regret that your experience fell short in terms of cleanliness and that you found the parking and Restaurant Bella services less than satisfactory. Please be assured that your comments are of the utmost importance to us. We have passed on your observations to the responsible team to ensure that the necessary measures are taken to prevent such issues from recurring. We are committed to providing accommodations and services that meet our guest's expectations. We are pleased to know that you appreciated the hotel's location, the modernity of the rooms, and the friendliness of our staff. These positive aspects motivate us to continue enhancing the experience we provide. We hope to have the opportunity to welcome you again and change your impression by offering you a stay that achieves complete satisfaction. Please do not hesitate to contact us for your next reservation so that we can make your experience with us even more special. Yours sincerely, Vera Shadbolt, Guest Relation Manager
Usuário convidado
Hospedou-se em okt. 2024
Casal
1.0/5
Publicado em 7. okt. 2024
I've just made a very unpleasant experience in terms of security and trustful management with this hotel. Some experience that unfortunately outweighs all good experiences so far, as it may never happen like this - being the consequence of unconscious and thoughtless service. I hope that my concerns will be taken seriously. Depending on the management's reaction, I will also be willing to delete or correct this post in order to recognize the management's reaction if it appropriately happens. And this is what happened: The fire alarm rang. We left the building. Arriving at the reception many of the other guests gathered there too. However, all the responsible hotel personnel from the reception has left. No information available. Even worse, the vault with all the car keys was left unattended - with the vault's access key in it and all the cars accessible in front of the hotel. Moreover, probably all other reception facilities giving access to room passes or private guest information were unattended too - so I must assume. How would I know now that my car nor my room are safe? Only yesterday, I asked the valet if my car is really safe with him. He assured me that the car park will never be unattended - the valet or "a" security guard will attend the entrance opposite the car park 24/7. This was a stone cold lie! Asking the receptionist after the fire alarm, she answered that she and the restaurant manager were alone tonight. No security guard, no valet, they were just two people around responsible for the whole hotel! Also, the valet told me that my car will only be safe with him, because as long he has the key, my car will run under the hotel's insurance! However, does that count when the vault is accessible for everyone and no one responsible person is around? I doubt it. I'm wondering what is going to happen tomorrow. I asked the receptionist to tell the hotel manager to contact me tomorrow. This story might be to be continued...
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Usuário convidado
Hospedou-se em mar. 2024
Negócios
5.0/5
Excepcional
Publicado em 1. mar. 2024
I stayed at Hotel Belle Plage during ILTM. Very convenient location. 10 to 15mins walking away from Palais des Congrès. The Staff is adorable. Alice, the Guest Relations Manager, takes care of your stay in a very detailed way. Turns out she is from my same hospitality university and ir shows!! Magalie at the reception very courteous and helpful. Breakfast is delicious and everything is fresh. Didn't get the chance to see the SPA but heard very good things about it. The design of the rooms are unique and very "Beachy". Clean interior. Lovely view. Will be back again next time I am in Cannes for sure.
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Resposta da propriedade: Dear Mr Boulad, Thank you for taking the time to write a review of the Hotel Belle Plage Cannes, which I have been delighted to share with all our staff. I would like to thank you for the trust you have placed in us and I am delighted that our staff and service have lived up to your expectations. We always do our utmost to ensure that our customers are satisfied and have the best possible experience during their stay with us. It was a real pleasure to meet you and I wih you all the best! We look forward to welcoming you again. Yours sincerely Alice - Guest Relation Manager
Usuário convidado
Hospedou-se em mar. 2024
Outros
5.0/5
Excepcional
Publicado em 1. mar. 2024
Such a beautiful place in Cannes. Team at the reception was very helpful and friendly. I booked a last minute appointment for manicure and girls did everything to squeeze me in! Anne Sophie did an amazing job and her attention to detail was impressive! I had little moment in sensory space - totally recommend heated pool (Watsu) and sensory shower!! I got offered little detox juice and a cookie afterwards which was really nice touch to complete my day!
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Resposta da propriedade: Dear Nomad, Thank you very much for taking the time to share your wonderful feedback about your recent experience in La Villa Belle Plage! We are delighted to hear that you had a superb experience during your visit. We take pride in providing our guests with a truly exceptional experience. It's great to hear that you enjoyed your manucure, the sensory space and our attentive and helpful staff! Your kind words are greatly appreciated, and we can't wait to welcome you back for another memorable time in the Hotel Belle Plage! Warm regards, Alice - Guest Relations Manager
0rzechowy
Hospedou-se em jul. 2024
Casal
4.0/5
Muito bom
Publicado em 24. jul. 2024
Good hotel with very nice rooftop. Location is ok, some stuff also very friendly and helpfull. I didnt like the breakfast for 5* hotel in this price i would like to have more choice We had room with nice sea view but the shower need a renovation . There is no beachclub, no pool so it depends what You are looking for from your stay
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Resposta da propriedade: Dear Mr Orzechowy, Thank you for taking the time to share your thoughts following your recent stay at Hôtel Belle Plage Cannes. We are pleased to hear that you enjoyed our rooftop and that certain aspects of your experience, such as the friendliness and helpfulness of our staff, met your expectations. We appreciate your candid feedback regarding the breakfast variety and the shower condition in your room. Please rest assured that we take all comments seriously and will address the concerns you've raised to improve our offerings. While our hotel currently does not feature a beach club, we do offer concierge services to help you make reservations at our favorite beach clubs in Cannes. We hope to welcome you back in the future and will strive to not only meet but exceed your expectations. Yours sincerely, Vera Shadbolt Guest Relation Manager
Barry P
Hospedou-se em jun. 2024
Sozinho(a)
5.0/5
Excepcional
Publicado em 18. jun. 2024
So there are more fancy hotels in Cannes of course. However for me like clothes , I go for fit and quality over names. Bella Plage, for me was the perfect fit for what I look for in a hotel. Stylish and cool without being ostentatious…which is hard in Cannes. Walk in showers with strong water pressure, wood floors ( not carpet), sexy rooftop bar and restaurant, great service , comfortable bed. Yep, that checks all my boxes to a tea. Also the price per room was small for what you get in return. Great hotel.
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Resposta da propriedade: Hello, Thank you so much for your feedback following your stay at Hôtel Belle Plage Cannes! We are delighted to hear that you had a perfect experience with us and that our hotel, with its style, amenities, and service, checked all your boxes. We take pride in providing a great ambiance without being pretentious, and it's very encouraging to know this contributed to your satisfaction. Your kind words about the walk-in showers, wooden floors, the Rooftop bar, and the overall value you found in our establishment are greatly appreciated. Our team is thrilled to have met your expectations in comfort and quality. We hope to have the pleasure of welcoming you back in the near future for another exceptional stay. Best regards, Vera Shadbolt, Guest Relation Manager
DJ1975m
Hospedou-se em jun. 2024
Casal
5.0/5
Excepcional
Publicado em 9. jun. 2024
Great hotel very cool vibe. Lovely location right in the beach. Roof top restaurant and bar is fantastic with beautiful views. Staff all very friendly and super helpful. Spa also a great feature and perfect way to end a day on the beach. Highly recommend this hotel.
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Resposta da propriedade: Hello, Thank you so much for your wonderful feedback following your stay at Hôtel Belle Plage Cannes! We are thrilled to hear that you appreciated the cool vibe of our hotel, its lovely beachside location, and Restaurant Bella with beautiful views. It's especially gratifying to know that our staff's friendliness and helpfulness contributed to your positive experience, and that you enjoyed the SPA Villa Belle Plage as a perfect way to unwind after a day on the beach. Your high recommendation means a great deal to us, and we are delighted to have been able to provide you with such an enjoyable stay. We look forward to welcoming you back for another exceptional visit to our hotel. Best regards, Vera Shadbolt, Guest Relation Manager
BillANDBun
Hospedou-se em maj 2024
Casal
5.0/5
Excepcional
Publicado em 18. maj 2024
Lovely hotel 5 minutes from the harbour with great views of the beech & sea from the rooftop bar & restaurant. Great selection of food at breakfast & friendly staff. We also dined one evening & found the food lovely. We booked a sea view room - but initially were sent to a large room but with a side street view. This was quickly changed to a sea view - but only “low level” above the reception- but it was fine.
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Resposta da propriedade: Hello, Thank you for taking the time to provide such wonderful feedback on your recent stay at Hôtel Belle Plage Cannes. We are thrilled to hear that the hotel's location, only a few minutes away from the harbour, provided you with splendid views of the beach and sea, which you could enjoy from our Restaurant Bella. It brings us great pleasure to know that our breakfast selection exceeded your expectations and that the friendly service our staff provided added positively to your experience. We apologize for any confusion regarding your room allocation but are relieved to learn that our team was able to promptly address the situation to ensure you received a room with the beautiful sea view you booked. Thank you again for choosing Hôtel Belle Plage Cannes. Your satisfaction genuinely matters to us, and we are so pleased that you enjoyed your stay. We are looking forward to the opportunity to welcome you back in the future. Warm regards, Vera Shadbolt, Guest Relation Manager