Usuário convidado
1 de julho de 2024
Checked into the hotel to find parents drinking in the breakfast area, kids running around out of control, kids in parking lot throwing baseballs & several hit cars, kids had wet towels all over the lobby floor & empty food containers. That was just the beginning. Went to bed at 9 pm but was up till 4am because kids were running up & down the halls screaming & knocking on all the doors. This was on the 3rd floor. At breakfast, heard it also happened on the 4th floor. Not sure who was worse, kids or parents. Staff could not control them. Parents & kids were told about the curfew several times & no one listened. Manager said it was out of her control. Staff member did try to help & was sympathic but not the management. Where did the days go that parents taught their children how to behave & where the customer is always right. Terrible night & will not be back.
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