Usuário convidado
31 de janeiro de 2023
We spent one night at this Courtyard; it is located center of Downtown in a historic building, room is very specious, even you need take some adventure to find your room. Deco is nice and it appeared clean. But after we turn down the bed, the sheet is not clean at all, there is hair on the sheet and spots stains you can see, it was very disgusting. I call the front desk, the lady said if we like to change a room, that time almost 9:30, after a long driving I said just bring some clean sheet and she came and said to me that she is sorry, and your breakfast will be comp. When I check in that lady did not even mention about breakfast until I asked since I am a titanium member, said to me that they only give me $10.00x2 for the bistro which the typical breakfast cost $14.00 plus a coffee $4.50. Anyway, I took that as compensation for the dirty sheet, after I got home, my credit card showed they charged my breakfast, I called back that person said she has nothing to do and asked me to call back next day morning. So whole experience let me really down for that trip.
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