234 Caroline Springs Blvd, Caroline Springs, Victoria, 3023, AustraliaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.1/5
Muito bom
93 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.0
Comodidades4.0
Atendimento4.2
Limpeza4.1
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Todas as avaliações(93)
Avaliações positivas(9)
Avaliações negativas(1)
Keith Linard
Estúdio
Hospedou-se em jun 2024
Família
1 avaliação
4.2/5
Muito bom
Publicado em 6 jun 2024
Reception very helpful
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Resposta da propriedade: Dear Keith,Thank you for taking the time to share your feedback following your stay at Quest Caroline Springs. We're thrilled to hear that our reception team was able to assist you during your visit.Providing helpful and attentive service is a priority for us, and we're delighted that our reception staff met your expectations. We understand the importance of a warm and welcoming atmosphere, and we're pleased that our team was able to enhance your experience with us.At Quest Caroline Springs, we strive to ensure that every guest feels valued and well taken care of from the moment they arrive until the time they depart. Your positive feedback is greatly appreciated and serves as motivation for us to continue delivering exceptional service to all our guests.Thank you for choosing Quest Caroline Springs for your accommodation needs, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know!RegardsKarn KapurCluster Operations Manager
Usuário convidado
Apartamento Executivo com 1 Quarto
Hospedou-se em fev 2024
Outros
1 avaliação
4.0/5
Muito bom
Publicado em 13 fev 2024
ITS WAS A GOOD STAY AND ENJOYED IT
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Resposta da propriedade: Dear Guest User,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager
Usuário convidado
Estúdio
Hospedou-se em fev 2023
Negócios
41 avaliação
4.2/5
Muito bom
Publicado em 21 mar 2023
Great service. Good location, next to shopping centre.
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Resposta da propriedade: Dear Valued Guest,Thank you for providing feedback about your stay at Quest Caroline Springs. I’m thrilled that you enjoyed the experience.I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Callum Dickson Operations ManagerQuest Caroline Springs
Usuário convidado
Apartamento de um dormitório
Hospedou-se em ago 2022
Família
1 avaliação
5.0/5
Excepcional
Publicado em 25 ago 2022
Great hotel!
Great room and very clean…
Would be better if they had a restaurant and Tv in all rooms…
Staff were fantastic.
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Resposta da propriedade: Dear Valued Guest,Thank you for providing feedback about your stay at Quest Caroline Springs. We are thrilled to know that you enjoyed your stay here. We will be sure to pass on your positive review to our team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Gaurav SDuty Manager
Usuário convidado
Estúdio
Hospedou-se em out 2022
Casal
6 avaliação
4.0/5
Muito bom
Publicado em 26 out 2022
All good,nice environment and clean rooms and good service
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Resposta da propriedade: Dear Valued Guest,Thank you for providing feedback about your stay at Quest Caroline Springs. We are thrilled to know that you enjoyed your stay here. We will be sure to pass on your positive review to our team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Gaurav SDuty Manager
KevinAus1gh
Estúdio
Hospedou-se em abr 2022
Viaje com amigos
4 avaliação
1.5/5
Publicado em 22 abr 2022
Didn’t sleep there and I couldn’t get my refund that’s bad
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Comeback
Apartamento de um dormitório
Hospedou-se em set 2024
Família
83 avaliação
4.2/5
Muito bom
Publicado em 30 set 2024
午夜接到3個騷擾電話,不是前台不是酒店服務人員! 竟然會發生這個事!
3 times harassing phone call at midnight!Really Terrible!
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Resposta da propriedade: Dear GUest,Thank you for sharing your feedback with us. We sincerely apologize for the distressing experience you had with the harassing phone calls during your stay. This is certainly not the level of service we aim to provide, and we understand how unsettling this must have been for you.Please be assured that we take this matter very seriously and will investigate the issue further to ensure it does not happen again. Your comfort and safety are our top priorities, and we appreciate you bringing this to our attention.If you would like to discuss this matter further, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to restore your faith in our hotel.Warm regards,Karn KapurCluster Operations Manager
Resposta da propriedade: Dear Valued Guest,Thank you so much for taking the time to give us such a great review. I am delighted to hear that you enjoyed your stay with us. Your valuable feedback will be shared with our team, and I am sure they will be happy to hear your kind words.We look forward to the opportunity to welcoming you back at Quest Caroline Springs once again.Kind Regards,Gaurav SDuty Manager
Tak Him
Estúdio
Hospedou-se em nov 2023
Casal
6 avaliação
5.0/5
Excepcional
Publicado em 15 nov 2023
前枱很友善,房間該有都有
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Resposta da propriedade: Hello Tak Him,Thank you for your positive feedback! We're delighted to hear that our front desk team was friendly and that you found everything you needed in your room. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Best regards,Quest Caroline Springs Team