Red Roof Inn Grand Rapids Airport

This is the worst motel/hotel I have ever stayed at, without exception. The clerk was nice enough but the room was HORRIBLE! The rug as you walk in was torn to shreds and dirty. The bedspread was stained. The bathroom was moldy and the toilet plugged up. The rug near the bed was also shredded and filthy. There was no TV. The socket on the wall did not have a cover. The chair was torn and worn beyond belief. When I complained to the clerk in the morning he was like stoned faced and refused to respond or offer any discount. I paid $75 because the rating was 3.1 and 3.4 on two sites. I have no idea how they got that rating. You should avoid at all costs.

The room was horrible, it smelled like cat urine and disinfectant. The drape rod was on the floor no drapes attached. I looked at a second room it was only 1% better. Stains on the sheets and on the floor, almost look like it was a crime scene. The only positive note is Red Roof Inn put the credit back on my booking company but I went through ***********, they won't give back my money. Please save yourself and don't choose this location.

We arrived after flights at 1:30 am to partying and loud music outside that lasted until 4am. No quiet hour. Room was so very dirty. Wall switches filthy, walls smeared with whatever and the rug on side of bed by wall soaked my socks it was wet on the whole side. Grossed us out. Phone in room didn’t work to call office. We’re told we had a discounted room when we talked to employee in the morning. I guess that means room doesn’t get cleaned? No rules etc. health department needs to see this place.

Very dirty inside.wet carpet filthy walls and bathroom. Noisy people outside until 4:30 am. We booked this room because we had a small dog and flew in late so didn’t want to travel home. Felt unsafe, and we got no sleep. Didn’t want to touch switches or use shower. Stepped on soggy carpet when entering side of bed with socks which grossed me out. No blowdryer in unit so asked at front desk and was told to check other rooms. Just an awful experience!!

Three stars is not an accurate rating for this hotel. If I could give it less than one star, I would. I used to stay at Red Roof Inns all the time, but this trip will be my last time staying at Red Roof Inns. The hotel is totally unclean, and a complete mess, as if it is understaffed in the extreme. Garbage cans outside the rooms are overflowing. There are very few towels in the bathrooms and they look and smell old and unclean. There is dirty laundry and trash in the breezeways, and all the windows throughout the hotel are streaked. I needed assistance from the front desk, and found the desk clerk lounging in a chair in the main entrance and drinking a coke, rather than behind the desk. I'm sorry to say that many Red Roof Inns have become truly disgusting. I never leave reviews, let alone bad ones, but this is the 2nd Red Roof Inn I've stayed in over the past two days, and both of them were nothing like the Red Roof Inns I was once used to. These hotels have become shockingly degraded and just plain awful. I'm so disappointed in what I once regarded as a very decent option for travelers with pets. I'm truly sorry to see this happening to this chain.

First of all the room was nasty. Looked like blood on the lamp shades, the ceiling was falling apart, the beds had stains on every blanket, towels had stains, the floors had holes in it and the area it self was very sketchy and rough. I had some guy searching for a missing child and his ex wife who had red hair. He sat at the hotel waiting for me and my family to get back because he heard someone with red hair was staying in the room. Well my daughter has red hair so he ran up on us when we arrived back. Very scary. Overall worse place I've ever stayed. I usually dont write reviews but this one needed to be said.

The bed was comfortable, the shower was hot and clean. And, the front desk person who checked me in was awesome! She was knowledgeable of the area and very nice and courteous, keep up the good work. Not a bad motel.

It's rarely for me not to recommend an accommodation. However, this is the one I don't recommend until management is seriously to make an improvement! The housekeeping staff was not well trained. Our room was not ready for travelers. There were no cups (no in-room coffee), not so-cleaned bed sheet, very thick frost in refrigerator, dust on furniture (RediClean? I doubted!), broken luggage rack, no clothes hangers, no bathroom tissue holder, no facial tissue. Bathroom floor was sticky. Carpet was not vacuumed. WiFi was slow and unstable. Outside was not well maintained. Piles of garbage bags stayed along stairway. No morning coffee in the lobby. We stayed on Friday night. There was a VERY loud noisy party going on until 1 am! The management didn't do anything!

The room was pleasant. The price has really gone up. I was told that the hotel reached a 75% occupancy rate on a week night. A somewhat restive group of guests didn't seem to mind. Most of the guests went to bed before 11p.m. They rose early, the next morning.