Castle Hill Resort and Spa

A dream wedding venue and experience supported by a remarkably professional, caring, and detail-oriented team. The spa was a fantastic experience. Wonderful staff interactions and amenities for us and our wedding guests to enjoy throughout the weekend. The Castle is perfectly situated to provide a private and intimate experience while just a short drive to shops and restaurants. We have visited the venue in every season and can attest that it is beautiful no matter the time of year. We look forward to returning to stay at Castle Hill Resort & Spa for many years to come.

We stayed here 3 nights. No USB ports anywhere. No room service, not even a tidy up! We requested to have our beds made, NO! against our policy. To get clean towels you must put your used ones in the hall, they forgot to bring us new clean towels. No exceptions, so if you are intimate with your partner you're stuck with the old sheets as long as you are there. Very dated rooms, funky smells in the elevator, the ice machine and men's room were out of service. . And NO breakfast offered. Avoid this hotel if you are staying more than 1 night! We will not go back, and this was the first hotel that treated their guests like this, you go on vacation thinking you will not have to do what you do at home, i.e. make your bed, get clean sheets, and clean towels. And when asking at the desk for an exception NO! And no apology either, WHAT ARE YOU PAYING FOR? When we told some of the locals where we were staying,100% said you can do better at many other places.

I planned a beautiful birthday trip to castle hill resort and spa and i cant say enough about this property, the staff was amazing, the food was incredible, the suite was great...everything was perfect. very romantic for couples and to turn off the go go go vibe and just relax and be!!!! i have to be honest the comments do scary you because they are not good... but i really believe it is your crazy expectations that make it not good. me and my husband had the time of our lives.... Ms. Kelly who has work there for 17 years at the restaurant was very nice and funny.. thank you to everybody at castle hill resort and spa we love yall Aaron Ash Gomes And My husband Arthur... we will be back soon

RUINED our experience!!!! This review is for the SPA at Castel Point. I had called to book mid November for messages for me and my two friends to celebrate my 40th while we were visiting Okemo for my birthday. When I spoke to the spa in April to book our 3 appointments all 3 were booked at 1 pm so we could all go together for some pampering. Well- the day before they called to confirm and told me two of the messages would be at 1 and the mine at 2 pm. I said I was extremely disappointed as I booked this special day to enjoy with my friends and celebrate my birthday. All they could say was SORRY! I asked if they could perhaps call the other person they booked at one to see if they would be willing to move to 2 pm. They said NO- and that nothing else was available. Now we are stuck without a special afternoon I had planned all because the Spa has no idea how to run a business. They lost 3 messages without even trying to accommodate us in any way- after their mistake. Needless to say I will NEVER book there again. I had been a customer several times before . The messages were always good but there is relaxation room or area to hang out so it just doesn’t work to randomly change my appointment time . I’m so disappointed.

My favorite place to disconnect. I really did not want to tell anyone of this hidden Gem...so I would not....lol pleasant staff and great food! All the natural sights is all within driving distance from hotel. Top notch Spa!

We arrived here in the late afternoon on a Monday. The property is about 3.5 miles southwest of the town of Ludlow on Hwy 103. You pull in at a motel that fronts the highway - the sign reads "The Pointe at Castle Hill". Regardless of which property you stay at, you check in there. Afterwards, you proceed up the hill to the inn. You park either just in front of the building or, if the spaces are full, there is a bit more space to the side of another building close by (probably their spa). We never heard any traffic noise during our entire stay. The building itself is about 120 years old, built by a former Vermont governor from this area. It still has the feel of a mansion, with lots of dark wood finishes inside. They have a small desk in the large foyer when you enter who can assist as needed. There is also a lounge with couches and chairs (for reading, mostly). The restaurant is also located on this level. The wide staircase to the upper floors is to the left off the foyer. The 2nd floor had at least 9 rooms. Down the hallway there was another smaller staircase up to the 3rd level, which I think had fewer rooms (I did not go up there). Our room was nice, with a queen sized 4-poster bed (you might enquire if they have a room with a king-sized bed). There was plenty of additional floor space, with a small table and chairs near the front windows. There are a number of relatively subtle upgrade touches like the phone line and water pipes for the adjoining bathrooms. A few things we noted about our room: * It had limited electrical outlets, which was addressed via power strips for each of the main plugs. * There is no central air conditioning, which is probably fine for this latitude (barring some heat wave). You can open the windows for a breeze, as needed. * The heating is central and is not turned on until some point in the season when it turns sufficiently cold. They do offer a space heater in the room (if needed), there is a fireplace (we didn't use ours), and the comforter was quite warm. * The amount of counter and table space available was limited (due to the small antique table). This wasn't a huge issue, but you have to be mindful of where to leave things like a wallet, glasses, phone, etc. You can book a massage at the spa, but we did not make use of that service. The hotel's fine dining restaurant is a great option for a special occasion meal. You should book this in advance (I'm not what is a safe time - at least a month or two, I'd guess). On the night we ate there, we had a formal oval dining room for the home to ourselves for half of our meal, as the larger dining room across the hall was full from a tour bus. The food was very good! They also apparently serve a modest breakfast here in the mornings starting at 8 a.m., but we were trying to get an early start each day and ended up getting breakfast in Ludlow instead. Given the somewhat isolated location, your dining options outside the hotel are a bit limited. T

From a venue-only perspective, the Castle is beautiful. Such a great place to stay if you are in the area. Great food and rooms! From a wedding perspective, it doesn't get any better. I would recommend Castle Hill to anyone who asked me about wedding venues. Lisa Cormier was amazing throughout the entire process -- they have a phenomenal system that makes for a perfect day. Lisa and her team were willing to help us out with whatever we needed. Whether it was changes to chairs, tweaks to the ceremony setup, flower adjustments -- they were amazing. We did both our ceremony and reception at Castle Hill and they nailed both of them. So organized, efficient and well done. Lisa has an answer to every question you may have and knows the venue like the back of her hand. Leading up to the wedding, she was also amazing, helping us work through food questions and changes, room assignments, and really any logistical matter. She and her staff know the area and its vendors extremely well. Her recommendations and help with others we were working with made our lives all the more easier. If there was a question or topic we were forgetting, Lisa made sure we didn't. Thanks to her we never felt overwhelmed or nervous. Most importantly, the area took on historic flooding less than one week before our wedding -- Lisa was communicative and helpful through it all. She never made a rash decision or jumped to any conclusions during the process. We took it one day at a time together and we will be forever grateful for the way she handled our event in the midst of a serious weather event taking place. When they expected rain just a day or two before the wedding once again, the Castle Hill team hand dug a trench around the reception tent to drain water in case they experienced further flooding!!! I'm not sure how many venues would have worked with us to make the event run as planned, let alone dig a trench to help the tent stay dry, but Castle Hill did so without us even requesting it. They truly went above and beyond for us in every regard. Lisa and her team are absolutely amazing and I am so thankful that we had both our wedding ceremony and reception here. If you are looking to get married at a beautiful venue with incredible people helping you every step of the way, Castle Hill should be at the top of your list. There is no one better as far as we are concerned!

We couldn't recommend the Castle enough. Lisa (Director of Sales) was so incredibly helpful every step of the way. This turned out to be our dream venue, at a reasonable price. Being able to have the whole Castle for the wedding party and parents gave us a truly intimate experience. The food tasted even better the day of the wedding than it did when we had the tasting, and it was fantastic already! A beautiful venue with a ton of heart!

My review is more about the restaurant this time . The castle itself is a stunning gem. The restaurant is what I want to review as it was one of my favorite dinners I’ve ever had and experience overall and I am a traveler. From being greeted by Carmen, (one of the managers we think) her charm, love for her job and this building and her great historian skills highlighted in her personal tour she gave us, to the delightful three course dinner we had to celebrate my birthday, every single moment of the evening was special . I truly felt like a queen . The chef is extraordinary and the flavor blending, attention to detail and exquisite plating makes for an overall 10/10 experience. Thank you Carmen for the great dinner suggestions, your hospitality and being so informative. We will return! We are now going to make the castle restaurant my everyday birthday celebration spot ! ( thank you for the delicious lemon blueberry mascarpone cake . It was delightful)