Usuário convidado
6 de janeiro de 2024
I regret to share that my stay at this budget-friendly hotel was disappointing. Upon arrival, my room had mold on the bathroom ceiling, affecting both the room's scent and my breathing. Despite notifying the receptionist, it took two days to be relocated to a better room, significantly improving my experience. Unfortunately, I noticed staff members speaking about my request behind my back, leading to noticeable changes in their attitudes each time I interacted with them. Room service was also inconsistent, not attending to my needs for three consecutive days. On a positive note, the hotel offers a decent breakfast from 6 am to 10 am, and its proximity to three malls and various bars is convenient. The new room was an improvement, but I discovered I had been without a blanket for two days, a lapse perhaps due to miscommunication with housekeeping. While the price was attractive, these experiences contribute to my three-star rating instead of two. I'm thankful for the larger room, which I presume was offered due to limited alternatives.
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