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1 noite
Avaliações dos hóspedes
4.3/5
Muito bom
470 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.0
Atendimento4.3
Limpeza4.2
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Todas as avaliações(470)
Avaliações positivas(444)
Avaliações com fotos/vídeo(143)
Próximo ao shopping(72)
Conveniente para compras(59)
Café da manhã delicioso(52)
Odor estranho no quarto(24)
Quartos grandes(23)
Buffet delicioso(16)
Ótimo restaurante(6)
Ótimo para viagens a negócios(3)
Avaliações negativas(26)
Usuário anônimo
Quarto triplo deluxe
Hospedou-se em nov 2024
Família
5 avaliação
4.2/5
Muito bom
Publicado em 22 dez 2024
We recently stayed at Elizabeth Hotel as a family and had a generally pleasant experience. While the rooms are a bit dated and could use some updates, they were clean and comfortable enough for a relaxing stay.
The breakfast was definitely a highlight – simple yet delicious and filling, with enough variety to suit everyone. The hotel is also very family-friendly and offers great affordability, making it an excellent choice for budget-conscious travelers.
Overall, it’s a decent option for families looking for comfort and value, despite the slightly older facilities.
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Resposta da propriedade: Thank you for your thoughtful review! We're glad to hear that you had a generally pleasant experience with us and that the cleanliness and comfort of the rooms, as well as the breakfast, met your expectations. We also appreciate your feedback regarding the facilities and will consider updates to enhance our guests' experience. We're pleased that you found the hotel to be family-friendly and affordable. We hope to welcome you and your family again in the future.
Usuário convidado
Quarto luxo (Deluxe King Room)
Hospedou-se em nov 2024
Casal
1 avaliação
4.0/5
Muito bom
Publicado em 4 dez 2024
The hotel place in located within the busy Cebu City Metropolis accessible to major Malls, Banks, Food outlets and other hotel buildings. You can feel the vibrant City life when you step out of your room especially during the prime hours of the night. Although quite a bit old, the facade of the hotel is clean. Some unpleasant odor of cleansing solution in the floor facade during my check-in date. Overall, the hotel stay is good.
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Resposta da propriedade: Thank you for your feedback! We're glad you enjoyed the hotel's central location and the vibrant atmosphere of Cebu City. We appreciate your comments about the cleanliness of the hotel’s facade and apologize for the unpleasant odor you experienced during check-in. We'll look into this to ensure a better experience for future guests. Thank you for sharing your thoughts, and we hope to welcome you back soon.
Jennella792
Quarto deluxe duplo
Hospedou-se em out 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 1 dez 2024
Was able to check in hour before 2pm coz we arrived earlier than expected. Thanks to the management. My daughter loves the place
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Resposta da propriedade: Thank you for your wonderful feedback! We're so happy to hear that we could accommodate your early check-in and that your daughter loved the place. It’s always a pleasure to make our guests feel welcome. We look forward to having you stay with us again.
Lavinz
Suíte executiva
Hospedou-se em out 2024
Família
15 avaliação
4.5/5
Ótimo
Publicado em 13 nov 2024
Very convenient and close to everything.Staff are friendly and attentive.Room are clean and spacious.
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6/10
Resposta da propriedade: Thank you for your wonderful review! We're so glad to hear that you enjoyed our convenient location, friendly staff, and clean, spacious rooms. We truly appreciate your feedback and hope to welcome you back again soon.
Usuário anônimo
Quarto luxo (Deluxe King Room)
Hospedou-se em set 2024
Casal
23 avaliação
1.2/5
Publicado em 5 nov 2024
I booked with breakfast. My flight was early in the morning. Usually the breakfast start at 6am. But I requested a breakfast takeaway because 6am should be late. The manager said that the breakfast time would open at 5.30am and it was not necessarily a takeaway because I could enjoy the breakfast. I went to the place and it's still closed. I lost the breakfast, I didn't receive a takeaway and I paid for that. I do not recommend this Hotel. The electric plugs are different and if you don't have an adapter, the hotel will sell to you one.
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Resposta da propriedade: Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the breakfast timing and the misunderstanding regarding the takeaway. We strive to provide excellent service, and we will review our breakfast schedule and communication process to ensure this doesn’t happen again in the future. We truly appreciate your comments, as they help us improve. We hope you will reconsider and give us another opportunity to provide a better experience.
Usuário convidado
Quarto deluxe duplo
Hospedou-se em set 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 28 out 2024
"I arrived earlier than expected, having booked an early flight after a night shift without sleep. However, they accommodated me and provided an early check-in free of charge, which I truly appreciated since I was exhausted. The room was incredibly comfortable, and the staff, especially at the reception, were exceptionally nice. I also loved their breakfast buffet – the food was amazing! This hotel is definitely one of the best in the city center, conveniently close to all establishments."
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Resposta da propriedade: Thank you for your fantastic review! We're so glad we could accommodate your early check-in and that you found the room comfortable. It's great to hear you enjoyed the breakfast buffet and appreciated our friendly staff. We truly value your recommendation and hope to welcome you back soon.
Usuário convidado
Quarto deluxe duplo
Hospedou-se em set 2024
Casal
11 avaliação
4.7/5
Incrível
Publicado em 29 dez 2024
Great hotel!
very acceptable place.
and morning baffe were so many dishes🙌
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Resposta da propriedade: Thank you for your great review! We're so happy to hear you had an enjoyable stay and loved the variety of dishes at our breakfast buffet. We look forward to welcoming you back for another wonderful experience.
Usuário convidado
Quarto deluxe duplo
Hospedou-se em nov 2024
Sozinho(a)
2 avaliação
5.0/5
Excepcional
Publicado em 1 jan 2025
Very good hotel near the Ayala mall!
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Mariano Fuentes
Quarto luxo (Deluxe King Room)
Hospedou-se em nov 2024
Viaje com amigos
11 avaliação
4.0/5
Muito bom
Publicado em 2 jan 2025
The rooms are old and needs repair. Like the nails from the carpet are protruding and the tiles at the bathroom moves thus it’s smelly cuz maybe the water are stored in the leaks. The room smells old wood also.
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Angel
Quarto luxo (Deluxe King Room)
Hospedou-se em mai 2024
Família
3 avaliação
4.7/5
Incrível
Publicado em 30 jun 2024
Welike it there. So accessible and the foods are great! 😊 we've been staying there for many times already and we love it!
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Resposta da propriedade: Thank you so much for your glowing review! We're thrilled that you find our hotel so accessible and enjoy our great food. It means a lot to us that you've chosen to stay with us many times and that you love your experiences here. We can't wait to welcome you back for another fantastic stay!
Billy Ray
Suíte executiva
Hospedou-se em mai 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 30 jun 2024
I love everything about Hotel Elizabeth Cebu, almost same with my expections during our stay at HE - Baguio, my mama and niece are so happy during pur stay, will definitely book again as we stay again in cebu. Thank you Hotel Elizabeth - Cebu
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Resposta da propriedade: Thank you for your kind words! We're thrilled to hear that you loved everything about your stay at Hotel Elizabeth Cebu, and that your mama and niece were happy too. We're glad we could meet your expectations and provide you with a memorable experience. We look forward to welcoming you back on your next visit to Cebu! Thank you for choosing Hotel Elizabeth.
Leizel
Suíte executiva
Hospedou-se em mai 2024
Família
2 avaliação
4.7/5
Incrível
Publicado em 8 jul 2024
A beautiful hotel services were good with friendly staff.walking distance to the mall and restaurants…
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Resposta da propriedade: Thank you for your kind words! We're delighted to hear that you enjoyed our beautiful hotel and found our services satisfactory. Being within walking distance to the mall and restaurants is indeed convenient for our guests. We look forward to welcoming you back for another pleasant stay soon!
Usuário convidado
Quarto luxo (Deluxe King Room)
Hospedou-se em nov 2024
Casal
7 avaliação
4.7/5
Incrível
Publicado em 11 dez 2024
Very good hotel I would definitely stay again the room was clean with a good bed well made with good air-conditioning,the bathroom had a good shower and facilities.we spent 2 days here and would happily stay again.The breakfast was was a buffet and was very good.
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Resposta da propriedade: Thank you for your fantastic feedback! We're so happy to hear you had a comfortable stay and enjoyed the room, amenities, and breakfast. We would be delighted to welcome you back for another great experience in the future.
LennyR
Quarto luxo (Deluxe King Room)
Hospedou-se em mai 2024
Casal
2 avaliação
4.0/5
Muito bom
Publicado em 9 jun 2024
Convenient, clean and near to ayala shopping centre. Opp will be a small coffee shop corner that opens 24hrs.
Breakfast is good and different menu everyday.
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Resposta da propriedade: Thank you for your feedback! We're glad to hear that you found our location convenient, clean, and close to Ayala Shopping Centre. It's great to know that you enjoyed the 24-hour coffee shop nearby and our varied breakfast menu. We look forward to welcoming you back soon for another comfortable stay!
Sherill r. Flores
Suíte executiva
Hospedou-se em jun 2024
Família
4 avaliação
3.0/5
Publicado em 16 jul 2024
Good food,,nice location..sa service lang ng house keeping dissatisfied..
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Resposta da propriedade: Thank you for your feedback. We’re pleased you enjoyed the food and location. We’ll take note of your concerns regarding the housekeeping service and work to improve it. Your satisfaction is important to us, and we hope to provide a better experience on your next visit.