Daniela
21 de junho de 2023
Unfortunately, my experience was far from satisfactory. From the moment we arrived, we didn't feel welcomed. The overall atmosphere of the resort was unwelcoming, and the service provided was below par. The staff did not accompany us to our room, leaving us feeling lost and confused. We had initially booked a fan room online, but it was unbearably hot due to the slow fan. We attempted to upgrade to an air-conditioned room, but the resort was fully booked due to a wedding anniversary event, resulting in a noisy environment throughout the entire resort.
Furthermore, the beach was not well-maintained and appeared dirty. Despite the low tide, I couldn't help but notice the disappointing condition of the beach at Anaya Beach Resort. In comparison to other resorts we visited, it appeared neglected and unkempt. It seemed like nobody was actively maintaining the beachfront area, which was disheartening to see. The air-conditioning in our room was ineffective, leaving us uncomfortable. Due to these issues, we decided not to stay for the first night and sought accommodation at Marlins Resort instead. Regrettably, we cannot recommend Anaya Beach Resort based on our experience. Additionally, when we inquired about motorbike rental, we were directed to find one outside the resort ourselves.
We hope that the management takes this feedback into consideration and makes improvements for future guests. #AnayaBeachResortReview #HonestFeedback"
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