Usuário convidado
26 de maio de 2024
Overall our stay was really good. Starting with things we liked the most is extremely friendly, funny, kind and one of a kind annimation team (sending kisses to Hande and Ahmed and also DJ). Next thing is that every day we had various activities, for example foam party in pool, volleyball on the beach, Aqua aerobic, and every night at 9 pm there was a show time (everyday something diferent). We also really enjoyed staff at the main restaurant, pool bar and lobby bar - sending greetings to barman Alı :) talking about the restaurant - the food was delicious, so many dishes and sides to choose from and each day something was changing so it was not boring at all. Going to the point that was not so good is reception staff. I work as a receptionist so i was slightly disappointed about the service - staff is polite but unfortunatelly they are not speaking well in english. When we had a problem with a leaking shower, unfortunately it was difficult for us to get help and solutions. The problem started the day we came to the hotel and was solved there days after. Firstly we got Keys to another room but due to the receptionist's mistake, we entered a room that was already occupied by other guests and only on the second attempt we were given the right room. This was our only unpleasant experience and that is why we give it 4 stars instead of 5. Apart from that, our stay was very enjoyable.
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