Avaliações do Mercure Jakarta Cikini

Resposta da propriedade: Caro _GG371789****,Obrigado pelo seu tempo, bem como pela sua excelente avaliação e avaliação após a sua estadia no Mercure Jakarta Cikini. Estamos muito satisfeitos por saber que um dos nossos valiosos hóspedes teve uma experiência agradável. Compartilharemos seus comentários com a equipe para que eles possam motivá-los a serem ainda melhores no futuro. Esperamos sua próxima visita em um futuro próximo. Espero que a próxima visita seja tão agradável quanto a anterior. Obrigado. Atenciosamente, Nandang Permana Operations Manager

Resposta da propriedade: Prezado hóspede, Obrigado por compartilhar sua ótima experiência após sua estadia no Mercure Jakarta Cikini. Estamos felizes em saber que um de nossos valiosos hóspedes teve d grandes e memoráveis momentos. Compartilharemos seus gentis comentários positivos com os membros de nossa equipe. Estamos ansiosos para sua próxima estadia em um futuro muito próximo e esperamos que seja agradável como a anterior. Fique seguro.Mercurely yours,Nandang PermanaOperations Manager

Resposta da propriedade: Kepada Tamu Yang Terhormat,Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Jakarta Cikini. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif.Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Stephanie MaharditaAsst Guest Experience Manager

Resposta da propriedade: Dear Mr. Aizat Fakri,Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your room to be sparkling clean. However, we apologize for any inconvenience caused by the noise from the nearby train station during the night.We appreciate your understanding as we strive to balance the benefits of our central location with the comfort of our guests. Your comments are invaluable, and we will continue to explore ways to improve the overall experience for our guests.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warm regards,Stephanie Mahardita MAsst Guest Experience Manager

Resposta da propriedade: Dear Valued Guest,Thank you for your kind words and for sharing your experience with us. We're delighted to hear that you had another great stay it means so much to us!Nando will be thrilled to know his efforts at the bar made your visit even more enjoyable. I'll be sure to share your appreciation with him personally.We look forward to welcoming you back for another exceptional stay soon. If there's anything we can do to make your next visit even better, please don’t hesitate to let us know.Warm regards,Stephanie MaharditaAsst Guest Experience Manager

Resposta da propriedade: Dear Valued Guest,Thank you very much to post wonderful rating concerning of your recent stay.All the Team at Mercure Jakarta Cikini waiting for your next stay.Our Best Regards,VinnaFront Office Manager

Resposta da propriedade: Dear Valued Guest,Thank you for taking the time to share your feedback about your stay at Mercure Jakarta Cikini. We are so pleased to hear that you enjoyed our great location and found the staff to be friendly and professional. We strive to create a welcoming atmosphere for all guests, and we are glad that you felt that while staying with us. Once again, thank you for your kind words, and we hope that you will choose to stay with us again in the future.Mercurely Yours,FannieAsst Guest Experience Manager

Resposta da propriedade: Dear Valued Guest,Thank you for sharing your feedback. We understand that the inability to change your schedule might have caused some inconvenience. However, please note that our scheduling policies are in place to ensure fairness and consistency for all our guests, as well as to maintain the smooth operation of our services. These policies are part of our rules and regulations, which are designed to provide a reliable experience for everyone. We appreciate your understanding and hope this explanation clarifies the situation. If you have any further concerns, please feel free to reach out to us.Best Regards,Stephanie MaharditaAsst Guesr Experience Manager

Resposta da propriedade: Dear Mr. Yope Roza, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fannie Asst Guest Experience Manager

Resposta da propriedade: Dear Mr. Fujie Koh,We very much appreciate your comments regarding your stay at the Mercure Jakarta CikiniIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,FannieAsst Guest Experience Manager

Resposta da propriedade: Dear Valued Guest,Thank you very much to spend your valuable time to give us review concerning of your recent stay. we are glad to know that you were satisfied with quality of our breakfast experience. However, concerning of location. yes indeed, MRT quite far if you would like to go there by walk. however it will took a few minutes by car. My team and I are seeking for a chance to be welcoming you back at the hotel at the soonest time.Our Best Regards,VinnaFront Office Manager

Resposta da propriedade: Dear Mr Steven,Thank you for taking the time to rate your experience at Mercure Jakarta Cikini. We appreciate your feedback and we apologize that you were not completely satisfied with your experience. We are always striving to improve our services and would be grateful if you could provide additional details about what we can do to better meet your needs. We look forward to hearing from you soon.Our Best Regards,VinnaFront Office Manager

Resposta da propriedade: Dear Mr. Ahmad Rois Mansur,We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Stephanie MaharditaAsst Guest Experience Manager