Avaliações do Ascott Jakarta
Ascott Jakarta
Jl. Kebon Kacang Raya No.2, Kb. Melati, Kecamatan Tanah, Tanah Abang, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10230, IndonesiaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.4/5
Muito bom
87 avaliação
Avaliações verificadasAgradável e bem localizado4.7
Comodidades4.2
Atendimento4.5
Limpeza4.3
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Todas as avaliações(87)
Avaliações positivas(83)
Avaliações com fotos/vídeo(15)
Estadia excelente!(19)
Equipe acolhedora(17)
Ótimos quartos(14)
Conveniente para compras(12)
Limpo e arrumado(10)
Próximo ao shopping(9)
Avaliações negativas(4)
JohRedz_travel
Estúdio Premier
Hospedou-se em fev 2025
Viaje com amigos
2 avaliação
Excepcional
Publicado em 19 fev 2025
Locationwise is so strategic for those who like to shop as this hotel located walking distance to 3 famous shopping centre in Jakarta. Room is clean, amenities such as pool, gym and sauna also well maintained and staff here is all so friendly! Thank you Ascott, it was a great stay. Would recommend!
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Resposta da propriedade: Dear JohRedz_travelWarmest greetings from Ascott Jakarta Thank you for taking the time to share your stay experience at Ascott Jakarta. We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you back to Ascott Jakarta Kind regards, Inne Meynissa Duty Manager
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Lid Q
Premier com 3 Quartos
Hospedou-se em jan 2025
Família
1 avaliação
Incrível
Publicado em 3 fev 2025
Stayed here with family in the 3-bedroom apartment. The apartment was very comfortable and well-designed, with we had a great stay.
The location of the hotel is top-notch. It is very central and within walking distance to a lot of the major malls - so shopping and food are all within very easy reach.
Breakfast can be improved, as there weren't many options available.
Will stay here again on my next trip!
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Resposta da propriedade: Dear Lid QWarmest greetings from Ascott Jakarta Thank you for taking the time to share your stay experience at Ascott Jakarta. We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you back to Ascott Jakarta Kind regards, Inne Meynissa Duty Manager
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Sket
Premier de 1 Quarto
Hospedou-se em fev 2025
Sozinho(a)
8 avaliação
Muito bom
Publicado em 5 mar 2025
Very good spacious room and very clean easy to get around. near major shopping area.
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Usuário convidado
Estúdio Premier
Hospedou-se em dez 2024
Negócios
1 avaliação
Ótimo
Publicado em 31 dez 2024
Very good location and nearby to Grand Indonesia Shopping mall, very decent services and clean room
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Resposta da propriedade: Dear Guest User,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
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Muhammad Faisal
Estúdio Premier
Hospedou-se em dez 2024
Casal
3 avaliação
Incrível
Publicado em 3 jan 2025
Location was good, its right across the grand mall.
The only down side is that the washing machine was down on our last few days.
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Resposta da propriedade: Dear Muhammad Faisal,Thank you so much for your kind review and we will share your feedback to the team.I sincerely apologize for the inconvenience in regards to the faulty washing machine, I have shared the feedback to all Related Department to ensure this will not re-occur in the future.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards, Sherwin Supriadi HaryosoGuest Service Manager
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Usuário convidado
Premier com 3 Quartos
Hospedou-se em fev 2025
Família
2 avaliação
Excepcional
Publicado em 26 fev 2025
Awesome experience 3 bedroom apartment. So comfortable. My kids love it so much.
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Resposta da propriedade: Dear Mr/ MrsWarmest greetings from Ascott Jakarta Thank you so much for your kind review and we will share your feedback to the team. We are looking forward to welcoming you back to Ascott Jakarta. Kind regards, Inne Meynissa Duty Manager
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Linda Kahar
Premier com 3 Quartos
Hospedou-se em dez 2024
Família
3 avaliação
Publicado em 18 dez 2024
Hotel is old. The room smell when we checked in. Breakfast options very minimal.Location wise very good.
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Resposta da propriedade: Dear Linda Kahar,Thank you so much for your review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
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rozlan.m
Apartamento Executivo de 2 Quartos
Hospedou-se em nov 2024
Família
3 avaliação
Excepcional
Publicado em 10 jan 2025
The best about this hotel is everything!! Just next to 2 big shopping center, walkable distance to subway, good restaurants and near night market ( discover one of the best ayam penyet )
The family room is huge! 2 bedrooms separated by a large living and diring room. Hospitality and service is fantastic!
Lots of pros and no cons..can't think of any negative at all!
A very good choice hotel to stay in Jakarta.
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Resposta da propriedade: Dear Rozlan.m,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards, Sherwin Supriadi HaryosoGuest Service Manager
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Usuário convidado
Apartamento Executivo de 2 Quartos
Hospedou-se em dez 2024
Família
1 avaliação
Excepcional
Publicado em 23 dez 2024
Recommended for family or couple. Great service from staff for making our stay memorable.
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Resposta da propriedade: Dear Guest User,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
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Enung Hasanah
Apartamento Executivo de 2 Quartos
Hospedou-se em out 2024
Viaje com amigos
1 avaliação
Excepcional
Publicado em 30 out 2024
I travel with my friends ,they very like ascott ,Good location very near by to shopping mall than very cozy place
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Resposta da propriedade: Dear Enung Hasanah,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
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Usuário convidado
Premier com 3 Quartos
Hospedou-se em fev 2025
Família
3 avaliação
Incrível
Publicado em 24 fev 2025
Good place, good location. But breakfast menu could be better.
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Resposta da propriedade: Dear Mr/ MrsWarmest greetings from Ascott Jakarta Thank you so much for taking all the time to write a review about your recent stay at Ascott Jakarta. Please do accept our sincere apologies in regards of the other aspects of the situation which did not meet your expectations. Rest assure we have shared your feedback to the related Departments, Restaurants and spa which are a third-Party vendor to ensure this will not re-occur in the future. We do hope that we can regain your trust and look forward to welcoming you back to Ascott Jakarta in the future. Kind regards, Inne Meynissa Duty Manager
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Usuário convidado
Estúdio Premier
Hospedou-se em set 2024
Sozinho(a)
2 avaliação
Ótimo
Publicado em 28 set 2024
Loved the location next to the mall. Good facilities in room with washing machine, kitchen and water dispenser. Enjoyed my stay.
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Resposta da propriedade: Dear Guest User,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
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rosiah Mohamed
Premier com 3 Quartos
Hospedou-se em nov 2024
Família
9 avaliação
Ótimo
Publicado em 17 nov 2024
Some of the furniture in the rooms a bit run down. Can upgrade and improve.
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Resposta da propriedade: Dear rosiah Mohamed,Thank you so much for your review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
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Fatin Natasha
Premier de 1 Quarto
Hospedou-se em ago 2024
Família
3 avaliação
Incrível
Publicado em 5 set 2024
Great location - walking distance to Grand Indonesia, Thamrin City and Plaza Indonesia and the room is super spacious .
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Resposta da propriedade: Dear Fatin Natasha,Thank you so much for your kind review and we will share your feedback to the team.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
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Usuário anônimo
Estúdio Premier
Hospedou-se em ago 2024
Negócios
29 avaliação
Publicado em 11 ago 2024
Overall good location and service but my room was filled with mosquitoes that I had more than 10 bites. Room design was quite outdated as well and there were still oil stains on my table.
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Resposta da propriedade: Dear Anonymous User,Thank you so much for your kind review and we will share your feedback to the team.We sincerely apologize for the unpleasant experience during your stay with us, rest assure we have share your feedback to all related Departments for future improvements.We are looking forward to welcoming you back to Ascott Jakarta.Kind regards,Sherwin Supriadi HaryosoGuest Service Manager
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