318/1 Chiangmai-Lamphun Road, T.Watekate, A.Muang, Wat Ket, Chiang Mai Province, 50000, ThailandVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.4/5
Muito bom
101 avaliação
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Avaliações verificadas
Agradável e bem localizado4.4
Comodidades4.1
Atendimento4.4
Limpeza4.6
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Todas as avaliações(101)
Avaliações positivas(96)
Avaliações com fotos/vídeo(26)
Ótimos quartos(27)
Ótimo atendimento(22)
Limpo e arrumado(21)
Quartos grandes(15)
Café da manhã delicioso(11)
Vista bonita(10)
Excelente localização(9)
Buffet delicioso(6)
Avaliações negativas(5)
Tharawan
Quarto duplo superior
Hospedou-se em jan 2024
Sozinho(a)
7 avaliação
5.0/5
Excepcional
Publicado em 11 fev 2024
I had a very pleasant stay. Khun Wacharapoom (front) has given me super warm welcome - patiently introducing and explaining services offered by hotel as well as sharing information of good restaurants and nice cafes in town. Though the room being considered old, room was clean. Will stay again :)
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Resposta da propriedade: Dear Khun Tharawan,Thank you for your wonderful feedback. We are delighted to hear that you had a very pleasant stay and received a warm welcome from Khun Wacharapoom. We are glad to know that the information provided was helpful and that you appreciated the cleanliness of your room.We understand that our rooms may have a more classic feel, but we are committed to maintaining a clean and comfortable environment for our guests. We look forward to welcoming you back and providing another great experience in the near future.Sincerely yours,The Management Team
Rose
Deluxe Double Double
Hospedou-se em jun 2024
Família
1 avaliação
4.2/5
Muito bom
Publicado em 7 jun 2024
Hotel is big and clean. Service is good except for the service when you call from room to request for amenities. The staff who picked up the call was quite rude and impatient
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Resposta da propriedade: Dear Rose,Thank you so much for youre review of our hotel. We regret to read that your experience with our service fell short of expectations. This is not the standard we strive for. Please rest assured that we value your feedback and are committed to addressing these issues to improve our guest experience.We hope you choose to stay with us again, so we can show you our true level of service. Sincerely yours,The Management Team
Wenwei
Quarto duplo superior
Hospedou-se em abr 2024
Sozinho(a)
8 avaliação
3.7/5
Publicado em 17 abr 2024
Location was pretty good, room was big. Kind of old looking because of the wooden decoration, opposite there is 7-11 so its convenient. Nearby there is food place at night for dinner/supper as well
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Resposta da propriedade: Dear Wenwei,Thank you for your feedback! We are pleased to hear that you found our location convenient and enjoyed the spaciousness of your room. We understand that the wooden decor may have a more classic look, and we appreciate your insight.It’s great to know that the nearby 7-Eleven and local food options added to the convenience of your stay. We hope you had a pleasant experience exploring the area.We look forward to welcoming you back to Centara Riverside Hotel Chiang Mai in the near future.Sincerely yours,The Management Team
YOUNG KYUNG
Quarto duplo superior
Hospedou-se em abr 2024
Casal
4 avaliação
4.5/5
Ótimo
Publicado em 28 jun 2024
Room is good n clean. Breakfast buffet is also good. Staff are very kind. Location is not bad. We can use Grab in Chiangmai.
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Resposta da propriedade: Dear YOUNG KYUNG,Thank you for your kind review! We are glad to hear that you enjoyed your clean and comfortable room, our breakfast buffet, and the kindness of our staff. It’s also great to know that our location worked well for you and that using Grab in Chiang Mai was convenient.We appreciate your feedback and look forward to welcoming you back to Centara Riverside Hotel Chiang Mai on your next visit. Sincerely yours,The Management Team
Chelsea Rob
Quarto duplo superior
Hospedou-se em set 2023
Outros
63 avaliação
4.7/5
Incrível
Publicado em 25 set 2023
Good affordable hotel.Breakfast good and only 250 baht payable daily.
Large room and very comfortable.
Location is out of the main tourist city area. I would stay here again. Pool is in the sun most of the day. Good view of the river. Good location for visits to countryside.
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6/8
Resposta da propriedade: Dear 高级双人间Thank you for taking the time to share your feedback. It is wonderful to receive your kind review of your recent stay with us. We strive to ensure that each and every guest has the best experience possible, and your positive feedback is really rewarding.We look forward to welcoming you for another pleasant stay.Sincerely yours,The Hotel management teamCentara Riverside Hotel Chiang Mai
Usuário anônimo
Junior Suite Double Double
Hospedou-se em fev 2024
Negócios
9 avaliação
4.0/5
Muito bom
Publicado em 3 fev 2024
The hotel is okay for short stay. We just stayed there for the first time. The furniture is pretty old even refurnished. But still not fully functional enough.
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Resposta da propriedade: Dear Valued guest,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments and are glad to hear that our hotel served your needs for a short stay.We understand your concerns about the condition of the furniture. Although we have made efforts to refurbish and update our facilities, we acknowledge that there may still be areas needing improvement. Please be assured that your feedback will be taken into consideration as we continue to enhance our guest experience.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory stay.Sincerely yours,The Management Team
Jyoti Sarinthorn
Suite Júnior King
Hospedou-se em jan 2024
Sozinho(a)
1 avaliação
2.7/5
Publicado em 22 jan 2024
The hotel is slightly older but clean - at least inside the bedroom area. The communal areas such as corridor and lift lobby have very old carpets that need a thorough clean /upgrade
The pool is decent sized. There is a suana and steam, but mostly not in use, so you need to turn it on yourself and wait a while for it to heat up.
Mostly all good. However the location is terrible- nothing within walking distance other than a hospital across the road, with one small cafe next to the hospital.
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Resposta da propriedade: Dear Valued Guest,We would like to extend my sincere apologies for the disappointing experience you had during your stay at Centara Riverside Hotel Chiang Mai. Your feedback is important to us, and we regret that we did not meet your expectations. We appreciate your comments and will work on improving these aspects to provide a more satisfying experience for our guests.Thank you again for sharing your concerns, and we hope to have the opportunity to improve your perception of our hotel.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai
goh alvyn
Deluxe king
Hospedou-se em mar 2024
Casal
4 avaliação
4.7/5
Incrível
Publicado em 16 abr 2024
Love to stay here at the riverside with open view. Very cosy n excellent service.
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Resposta da propriedade: Dear goh alvyn,Thank you for your wonderful feedback! We are thrilled to hear that you loved your stay by the riverside and enjoyed the open views. It’s great to know that you found our hotel cozy and appreciated the excellent service provided by our team.Your positive comments are truly encouraging, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely yours,The Management Team
Hannya Wong
Suite Júnior King
Hospedou-se em dez 2023
Casal
4 avaliação
4.7/5
Incrível
Publicado em 13 jan 2024
The suite is very spacious and clean. Very nice view from the room and the staff were all friendly and helpful. The light switch in the room didn't work though. Many TV channels that were supposed to be there (e.g. Netflix and Amazon Prime) didn't work either because of network problem.
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Resposta da propriedade: Dear Hannya Wong, Thank you for choosing us for your stay in Chiang Mai, and for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your hotel room and experienced great service during your stay. Your constructive feedback about the room amenities is highly appreciated. We always strive to provide the best service to our guests and we are certain that all you've pointed out will be looked into and addressed accordingly for us to provide a better guest hotel experience. May we take this opportunity to thank you again for staying with us and we hope having the opportunity to welcoming you back again. Sincerely yours, The Management Team Centara Riverside Hotel Chiang Mai
Usuário convidado
Grand Suite River View Double Double
Hospedou-se em dez 2023
Família
5 avaliação
4.0/5
Muito bom
Publicado em 2 jan 2024
The Centara Riverside is a solid choice for a clean, convenient, and comfortable stay. Western style bedding as opposed to the typical rock-hard Thai mattress. Housekeeping works hard to keep this older hotel clean and they do a good job.
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Resposta da propriedade: Dear Guest,Thank you for sharing the review of your stay with us. We are delighted to hear that you enjoyed your stay and appreciate your kind mention of our room. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts. We look forward to the pleasure of welcoming you back soon. Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai
Etis
Quarto duplo superior
Hospedou-se em mai 2023
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 13 mai 2023
The room is big and clean with good air conditioning and is over looking of chiangmai. Clean toilet and clean towels. English TV and can access a lots of channels. Good buffet breakfast and staffs are friendly..
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Vance Polycarp
Suite Júnior King
Hospedou-se em jan 2024
Família
29 avaliação
4.0/5
Muito bom
Publicado em 13 jan 2024
Spacious room with a spectacular view..
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Resposta da propriedade: Dear Guest,Thank you for taking the time to let us know your opinion of your recent stay. We are delighted you had a pleasant experience and appreciated our river view room. It would be a pleasure to welcome you back in the near future.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai
Resposta da propriedade: Dear Guest,Thank you so much for taking the time and sharing your feedback from your recent stay with us.It sounds like you had a wonderful stay at the hotel, with a comfortable room with a breathtaking view, a fantastic breakfast buffet with exceptional a la carte options, as well as our convenient location and our great surroundings. Thank you again for choosing our hotel and for recommending us to other visitors, we look forward to welcoming you back to the Centara Riversdie Hotel Chiang Mai soon again.Sincerely yours,The Management Team
Resposta da propriedade: Dear Guest,Thank you so much for taking the time and sharing your feedback from your recent visit to the Centara Riverside Hotel Chiang Mai.It sounds like you and the family had a great experience at the hotel and were very satisfied with the spacious rooms, extensive breakfast buffet and excellent pool facilities. We are also thrilled that we were accommodating, especially with kids.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the near future!Sincerely yours,The Management Team
Resposta da propriedade: Dear angoing,Thank you for staying with us at Centara Riverside Hotel Chiang Mai and for sharing your delightful feedback. We are thrilled to hear that you had a great experience with us. We are committed to providing exceptional service to all our guests. Hosting you is a pleasure, and we look forward to welcoming you back soon.Sincerely yours,The Management Team