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Avaliações dos hóspedes
4.6/5
Ótimo
159 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.6
Atendimento4.4
Limpeza4.7
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Todas as avaliações(159)
Avaliações positivas(155)
Avaliações com fotos/vídeo(81)
Fontes termais relaxantes(30)
Oferece translado de ida/volta(20)
Ótima comida para o jantar(17)
Vista bonita(16)
Buffet delicioso(14)
Ótimo design(10)
Próximo ao aeroporto(9)
Ótimo para crianças(7)
Avaliações negativas(4)
rosie_qiqi
Japanese & Western Style Room With Private Open-Air Onsen Bath
Hospedou-se em jan 2025
Família
7 avaliação
4.7/5
Incrível
Publicado em 8 fev 2025
Room is spacious with a private garden & outdoors onsen.
Welcome puddings were very yummy and yet the buffet in there was very insipid. Frankly speaking, the only two good foods there are sashimi and rice, what a shame.
Others: Very close to the lake, 1-2 minutes walk; a large and cozy lobby with good jazz music from an antique JBL sound system; live music performance every night; lots of books; fireplace and roasted marshmallows; lovely shop on the 3rd floor (prized reasonably). All is well except the buffet. Did not try the Japanese one (needs to book and pay a lot) hence a bit regretted.
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Yi Shiean
Quarto standard estilo japonês e ocidental
Hospedou-se em out 2024
Casal
9 avaliação
5.0/5
Excepcional
Publicado em 9 out 2024
From the moment we arrived at Mizu no Uta, Tsuruga Resort at Lake Shikotsu, we were enveloped in an atmosphere of tranquil luxury. Valet parking greeted us, and we were swiftly escorted to a path lined with zen music, setting the tone for a stay where every detail exudes serenity.
Upon entering the reception, a majestic wooden carving of an owl, a powerful symbol of protection in Ainu culture, watched over us. In a delightful and intimate touch, we were asked to remove our shoes – a gesture that immediately made the resort feel like a sanctuary. Walking barefoot on soft wooden floors in such a refined environment felt like the ultimate indulgence.
Live harp music floated through the air as we were led past a live fireplace, its warm flames inviting guests to roast marshmallows, adding a whimsical, yet homely feel to the elegant surroundings. The staff, attentive yet discreet, escorted us to our room via separate lifts, ensuring our luggage was seamlessly handled.
Entering the room, we were struck by its sheer spaciousness. A half-sized fridge, thoughtfully included, perfectly stored all our chilled treats from the road trip. But the true star was the view: an uninterrupted panorama of lush greenery, stretching out to meet the serene waters of Lake Shikotsu. The combination of the stunning scenery and the luxurious in-room robe made us feel like chaebols, lounging in opulence and shielded from the cool lakeside breeze.
As for the dining, the buffet at Mizu no Uta is nothing short of spectacular. Where many buffets struggle to balance quantity and quality, this resort excels at both. Highlights included a live dessert station and a live pizza-making corner, where thin-crust pizzas, surprisingly better than those from Furano’s famed Cheese Factory, were expertly prepared. The spread also featured an incredible assortment of sashimi – the freshest I encountered during my 1.5-week trip across various hotels. The salmon and mackerel, both raw and uniquely marinated in glass jars, were exceptional.
The hot dishes maintained the same elevated standard. A simple tomato-based clam spaghetti was transformed by the quality of ingredients, while even the sautéed kailan was enhanced with the addition of Parma ham. Local produce, such as the fresh broccoli used in the cream-based dishes, lent an unmistakable brightness to each bite. The combination of Japanese and Western cuisine was balanced beautifully, with every plate delivering a sense of thoughtful craftsmanship.
Of course, no stay at a lakeside resort would be complete without a visit to the onsen bath. While slightly smaller than the one at Lake Akan, the onsen here is far superior in cleanliness and upkeep. Conveniently, the bath is stocked with towels, so there’s no need to carry your own from the room. The experience is further enhanced by a sauna illuminated with soothing blue light, adding a layer of tranquility to the ritual. The open-air onsen is another highlight.
For those who appreciate the purity of nature, the bath even features drinkable Lake Shikotsu water, renowned as one of Japan’s top 100 spring waters. This thoughtful touch, coupled with the stunning views, creates an immersive experience that is equal parts restorative and luxurious.
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6/19
Usuário convidado
Suíte Júnior com Banheira ao Ar Livre Privativa
Hospedou-se em jan 2025
Casal
1 avaliação
3.7/5
Publicado em 25 jan 2025
The check-in process is self serviced. Not used to it. Gym facility is lacking. The reception demanded USD30 for 30min late check out at 11:30am!
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Usuário convidado
Quarto Estilo Japonês e Ocidental com Banheira de Onsen Privativa
Hospedou-se em dez 2024
Casal
1 avaliação
4.7/5
Incrível
Publicado em 4 dez 2024
Very nice, highly recommend. Would definitely come back again.
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Usuário convidado
Japanese & Western Style Room With Private Open-Air Onsen Bath
Hospedou-se em dez 2023
Família
1 avaliação
4.2/5
Muito bom
Publicado em 31 dez 2023
Generally is good but 1-2 staff is not polite
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Hang Ngee
Quarto king standard
Hospedou-se em fev 2024
Casal
29 avaliação
4.5/5
Ótimo
Publicado em 17 fev 2024
Good location with great environment.
Dinner buffet is good; same goes to breakfast buffet.
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Andora
Quarto Estilo Japonês e Ocidental com Banheira de Onsen Privativa
Hospedou-se em out 2024
Família
1 avaliação
4.5/5
Ótimo
Publicado em 2 out 2024
Quality of hot spring is good
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Beat-WS
Suíte Júnior com Banheira ao Ar Livre Privativa
Hospedou-se em out 2024
Casal
37 avaliação
5.0/5
Excepcional
Publicado em 20 out 2024
Strong suggested.
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DJ
Japanese & Western Style Room With Private Open-Air Onsen Bath
Hospedou-se em dez 2022
Família
7 avaliação
5.0/5
Excepcional
Publicado em 26 dez 2022
I really live this resort. Soooooo amazing. I am very glad we stayed here after 10 days of trip around Japan and we consider this luxury hotel as our gift tp ourselves by pampering through their beautiful onsen. I love our room and all their amenities. Their pillow gallery is out of this world and the only hotel that offered me this service. I will definitely be back here next time and will stay much longer!
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Usuário convidado
Quarto king standard
Hospedou-se em mar 2023
Viaje com amigos
22 avaliação
5.0/5
Excepcional
Publicado em 29 mar 2023
Best hotel👍👍👍
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Usuário convidado
Japanese & Western Style Room With Private Open-Air Onsen Bath
Hospedou-se em abr 2024
Família
2 avaliação
4.2/5
Muito bom
Publicado em 3 jul 2024
Overall a good experience.
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Walter
Quarto Estilo Japonês e Ocidental com Banheira de Onsen Privativa
Hospedou-se em dez 2023
Casal
10 avaliação
5.0/5
Excepcional
Publicado em 24 mar 2024
Tasty food, excellent services
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Usuário convidado
Japanese & Western Style Room With Private Open-Air Onsen Bath
Hospedou-se em fev 2025
Casal
10 avaliação
4.7/5
Incrível
Publicado em 21 fev 2025
刷了一個月酒店官網&携程,終於給我訂到心心念念的戶外真溫泉房型JAPANESE & WESTERN ROOM with OPEN-AIR BATH (ONSEN)~結果入住當天,在完全沒通知過我的情況下,居然安排我入住套房PREMIER SUITE with PRIVATE OPEN-AIR BATH (ONSEN)~因為我太熟悉這酒店的房型,所以一進房間就提出疑問說為什麼不是我預訂的房型?結果酒店職員小哥哥一臉尷尬地告訴說免費幫我升級了套房~但是我只想要我預定的房型(因為景最美)~然後被告之我預訂的房型已經滿了,真的是莫名其妙😢
最後在我的堅持下,還是還給我本來預訂的房型~總算有效地解決了問題。
晚餐我升級了最貴的懷石料理套餐(天之歌會席Premium Japanese Course),食材很新鮮,每道菜味道都不錯,值得一試👍
整體來說,這是一家很值得推薦的日式溫泉酒店♨️無論環境、裝修風格,都挺讚的👍唯一要改善的可能是個別年輕員工的服務有待加強和培訓哈~
還有一點就是從房間去酒店餐廳吃飯要經過一條超級冷的長廊步行過去,在大冬天零下十度的天氣下,這條長廊居然都沒有加開暖爐,有點奇怪哈~
希望酒店越辦越好😊