NOVOTEL Chongqing Airport

Avaliações do NOVOTEL Chongqing Airport

NOVOTEL Chongqing Airport

No.21 Airport East Second Road, Yubei District, Chongqing, ChinaVer detalhes do hotel
NOVOTEL Chongqing Airport
NOVOTEL Chongqing AirportNOVOTEL Chongqing AirportNOVOTEL Chongqing Airport
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Avaliações dos hóspedes

4.7/5
Excepcional
2928 avaliação
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.7
Atendimento4.6
Limpeza4.7
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Todas as avaliações(2928)
Avaliações positivas(2849)
Avaliações com fotos/vídeo(653)
Oferece translado de ida/volta(700)
Próximo ao aeroporto(537)
Fácil de se locomover(487)
Equipe da recepção cordial(299)
Café da manhã delicioso(245)
Bem decorado(198)
Ótimo para viagens a negócios(138)
Luxuoso(61)
Avaliações negativas(79)
Usuário convidado
Quarto Dignitário com Cama Queen Size
Hospedou-se em jan 2025
Sozinho(a)
27 avaliação
4.7/5
Incrível
Publicado em 20 jan 2025
It’s a very nice stay for my Mum. She travels alone this time to visit us, transit at ChongQing Airport overnight with next day connecting flight. I’m so happy to have chosen Novotel chongqing Airport for my Mum to stay. The room was spacious and great style interior. Special thanks to the hotel staff Miss Zhen (XiaoLiu) who has helped arranging everything for my mum and assist her with cars and dinner. If ever we visit Chongqing again we would revisit!
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Resposta da propriedade: 尊敬的賓客: 您好! 感謝您光臨重慶機場諾富特酒店, 同時也真誠感謝您對我們的喜愛和認可, 您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任, 能得到您的讚許我們深感榮幸, 同時我們也更有動力繼續前行, 希望能有更多為您服務的機會!
Usuário convidado
Quarto Superior com 2 Camas
Hospedou-se em jan 2025
Negócios
2 avaliação
5.0/5
Excepcional
Publicado em 14 jan 2025
The hotel is great, there is a free shuttle bus, you can book in advance. The front desk QY service is also great, send the hotel's precautions in advance, help arrange the room in advance, said that the weather is hot, but also help arrange the air conditioning in advance, full marks for service. The room is clean, hygienic and satisfactory. And then I'll tell you a little bit about some of their conveniences.Facilities: The free parking lot also has charging pile is very convenient for the family to drive, there is a lobby bar bubble tea to eat snacks leisurely, there are reading hobbies can also read books, it is happy that their home also has Starbucks oh. On the 3rd floor, billiards room exclusive ball friends of the Fula, gym/free laundromat (need dry cleaning can choose to pay dry cleaning hotel also has its own washing room) Business: meeting rooms of all sizes, printing and fax catering: buffet breakfast, Chinese and Western restaurants, private rooms and so on
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Resposta da propriedade: 尊敬的賓客,您好!非常感謝您下榻重慶機場諾富特酒店。創造一個乾淨舒適的空間與智能的居住環境是我們給您最大的保障,我們也會一直堅持下去。重慶機場諾富特酒店一直秉承着為每一位客人提供熱情周到、恰到好處的全新服務理念。酒店位置優越,在客運大樓附近,可提前預約免費接送機服務,酒店客房乾淨衞生,非常榮幸您對酒店服務的滿意和認可,温暖而愉快的遇見,期待您的每一次選擇!
Usuário convidado
Quarto superior queen
Hospedou-se em jan 2025
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 11 jan 2025
Zhen at the front desk was incredibly helpful. When I checked in, I was tired from a long journey. Zhen greeted me with a big smile, quickly processed my check-in, and even upgraded me to a better room. The room was clean, comfortable, and quiet. I had a great sleep.The hotel's location is convenient, with lots of restaurants and shops nearby. Also, the breakfast spread was decent.Overall, I'm really impressed. I'll definitely come back and would recommend this hotel to anyone looking for a great place to stay. Kudos to Zhen and the whole team!I'll be back if I have chance!
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Resposta da propriedade: Dear guests, Hello! Thank you for staying at Novotel Chongqing Airport, it is our aim to provide you with a good service experience. We are delighted that you will have a comfortable stay at Novotel Chongqing Airport. Xiaonuo has been committed to serving every friend from afar, hoping that guests can experience wholehearted service in Xiaonuo, you can also taste a variety of food in the hotel, there is an all-day dining restaurant on the first floor, and a Chinese restaurant on the second floor for you to choose. Looking forward to meeting you again! Have a great day!
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Usuário convidado
Quarto queen deluxe
Hospedou-se em jan 2025
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 2 jan 2025
During my recent stay at Novotel Chongqing Airport, I had an outstanding experience. The front desk staff, Zhen, was extremely helpful and welcoming. She greeted me with a warm smile and efficiently handled my check-in process. What impressed me most was that she took the initiative to help me reserve an airport transfer, ensuring a smooth journey for my early morning flight. Her attention to detail and dedication to customer service made my stay stress-free. The hotel facilities were also top-notch, with clean and comfortable rooms. I highly recommend this hotel to anyone traveling through Chongqing, especially because of the excellent service provided by Zhen and the rest of the staff.
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Resposta da propriedade: Dear Distinguished Guests: Hello! Thank you very much for choosing Novotel Chongqing Airport. Novotel Chongqing Airport advocates "attentive service" for every guest, and receives every guest from afar with high-quality service, so that every guest can have a happy and comfortable stay experience. The hotel has comfortable furniture, a relaxed space, and a Zen white atmosphere, so that guests can enjoy a comfortable and good sleep, and look forward to your choice again! Have a great day!
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Usuário anônimo
Quarto superior queen
Hospedou-se em dez 2024
Família
3 avaliação
4.7/5
Incrível
Publicado em 1 jan 2025
The front desk & the hotel provides free shuttle service from hotel to airport are excellent services. It made it very convenient especially when your flight is very early in the morning. The room is spacious & the bed is very comfortable.
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Resposta da propriedade: Dear guests: Hello! Thank you for your full comment, your support and encouragement is the biggest motivation for us to move forward. Novotel Airport strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. We look forward to seeing you again!
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Usuário convidado
Quarto Superior com 2 Camas
Hospedou-se em dez 2024
Viaje com amigos
3 avaliação
5.0/5
Excepcional
Publicado em 31 dez 2024
I had a wonderful stay at Novotel Chongqing Airport. The rooms were clean and comfortable, providing a much-needed rest during my travels. The hotel staff, especially Zhen, was outstanding. Zhen's warm welcome and attentive service made me feel right at home. She was very helpful in answering all my questions and ensuring my stay was seamless. I highly recommend this hotel to anyone passing through
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Resposta da propriedade: Greetings from NOVOTEL Chongqing Airport thank you very much for your support and encouragement, ingenuity is to do a good job, the original intention is to do a good job, and the intention is that you can give us a positive attitude, in the coming days, we will continue to work hard to improve our service quality, look forward to you can visit Novotel Chongqing Airport again, I wish you a happy life!
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Ham PK
Quarto Superior com 2 Camas
Hospedou-se em nov 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 6 nov 2024
Great ambience. Great sraff service Great breakfast Great pick up from Airport to Hotel with no charge.
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Resposta da propriedade: 尊敬的賓客:您好!感謝您入住重慶機場諾富特酒店,很高興能為您的出遊提供温馨的居住環境,讓您在匆忙的旅行中有舒適的體驗,我們酒店環境優美,服務周到,您的支持和肯定就是我們前進的動力,我們會繼續努力為入住的客人帶來温馨舒適的體驗和美好的旅途回憶,希望您能夠再次光臨!
Usuário anônimo
Quarto família
Hospedou-se em out 2024
Família
5 avaliação
5.0/5
Excepcional
Publicado em 4 nov 2024
room was big and clean, hotel breakfast had a huge variety. service was great, we were served by Fiona, she helped to arrange a airport transfer for us so we were able to get to the hotel asap as we arrived late at night. highly recommend!
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Resposta da propriedade: Dear guest: Thank you for staying at Novotel Chongqing Airport and sharing your stay with us. Our rooms are designed according to different Chongqing scenic spots, so that you can feel the humanistic characteristics of Chongqing's Internet celebrities without leaving your home! The hotel's atrium lobby bar is also very Nanyang resort style, we hope you can enjoy the sunshine here, drink coffee and enjoy a leisurely moment. I hope you can stay at Novotel Chongqing Airport again on your next trip. Share more with us and look forward to your next visit!
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Pampam Pam
Quarto Superior com 2 Camas
Hospedou-se em nov 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 21 jan 2025
Nice hotel very clean got free shuttle from airport
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Resposta da propriedade: 尊敬的賓客,您好!感謝下榻重慶機場諾富特酒店,以及對小諾的支持。重慶機場諾富特酒店位置優越,在客運大樓附近,可提前預約免費接送機服務,酒店客房乾淨衞生,非常榮幸您對酒店服務的滿意和認可,温暖而愉快的遇見,諾富特期待您的每一次選擇!
Usuário convidado
Quarto Superior com 2 Camas
Hospedou-se em nov 2024
Família
3 avaliação
5.0/5
Excepcional
Publicado em 27 nov 2024
Convenient location and good service
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Resposta da propriedade: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。機場諾富特酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。小諾期待您的再次光臨!
Katie Quyen
Quarto Superior com 2 Camas
Hospedou-se em jan 2025
Família
3 avaliação
4.5/5
Ótimo
Publicado em 11 jan 2025
Good location as it’s very close to the airport, down side is the heating system kept stuffing up. One side off the building is noisy due to construction work. Hotel interior needs more lighting as it’s very dark at night & not very pleasant to walk around. Need more signs to point people to the right direction for self laundry service as it’s inside the Gym area with no signs. Service is excellent.
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Resposta da propriedade: Hello guests! Thank you for choosing Novotel Chongqing Airport, for this little flaw, we are particularly special guilty, friends are sorry for you, thank you for giving us good reviews, the hotel will use practical actions to prove that your choice is not wrong, I hope you can have a better experience next time, we promise to provide you with a better stay next time, look forward to your stay again!
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Usuário anônimo
Quarto superior queen
Hospedou-se em jul 2024
Casal
78 avaliação
5.0/5
Excepcional
Publicado em 26 jul 2024
Great hotel in a very convenient location. Airport transport was efficient! Super facilities!
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Resposta da propriedade: 貴賓,您好!旅途路上,總有不期而遇的温暖,在這裏,滿意只是期待,感動與驚喜才是一直追求的方向,感謝親的點評,我們希望一直與您同行相伴!
Tjhang Kang
Quarto Superior com 2 Camas
Hospedou-se em jan 2025
Família
3 avaliação
5.0/5
Excepcional
Publicado em 4 jan 2025
This new Novotel is not part of Accor group yet. Stayed there twice now. Location is just within the airport and service is excellent.
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Resposta da propriedade: Dear Distinguished Guests: Thank you very much for choosing Novotel Chongqing Airport, Novotel Chongqing Airport has been adhering to the warm and warm service for customers, the hotel is located near Chongqing International Airport, the hotel provides 24-hour airport pick-up and drop-off service, just book 1 hour in advance to enjoy convenient and fast free service. Always let you feel like a family of enthusiasm and care, look forward to your next arrival, we can create a more perfect service for you.
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LML and travel
Quarto Superior com 2 Camas
Hospedou-se em jul 2024
Negócios
19 avaliação
5.0/5
Excepcional
Publicado em 2 jul 2024
A clean and nice hotel for a short 1 night stay near the airport. The hotel offers complimentary pick up from the airport to the hotel. You can either call them (or call them at WeChat) look out for their car with the name Novotel printed on the car and the will take you to the hotel. PS: I manage to get the WeChat ID before landing hence I called them directly on WeChat using the airport WiFi. Their WeChat ID is *******************
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Resposta da propriedade: 尊敬的賓客,您好!感謝您對重慶機場諾富特酒店的支持,人生如同張答卷,上面佈滿了選擇題、填空題、判斷題和問答題,希望重慶機場諾富特酒店成為您最簡單的選擇,最令您滿意的答案,歡迎您再次光臨!祝福您一切安好!
Andrid Camilla
Quarto Superior com 2 Camas
Hospedou-se em dez 2024
Família
18 avaliação
5.0/5
Excepcional
Publicado em 27 dez 2024
Great stay! Friendly and helpful staff! Free shuttle service is provided to the airport, which is great!
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Resposta da propriedade: Distinguished guests! Thank you for staying at Novotel Chongqing Airport, and thank you very much for your recognition and love for Xiaonuo and my colleagues at the front desk. Our hotel is located near Jiangbei Airport, only about 12-15 minutes by car to Jiangbei Airport T2 terminal, and only about 3-5 minutes by car to Jiangbei Airport T3 terminal. The hotel is built according to five-star standards, and the rooms are equipped with smart devices, which is cost-effective. We will also continue to uphold the same service attitude to provide thoughtful service to every guest, next choice, we can do better. Have a great day!
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